Alfa Bank has long lost the trust of its customers. The service is slow, there are always queues in the branches, and closing an account is also an adventure. The bank may be normal, the application is convenient, but the service at the branch is terrible.
The worst bank I've been to, I've been waiting for 27 minutes to change the phone number in the app, and most likely I'll sit for another 15-20 minutes, I don't know why everyone praises alpha so much, as for me it's below the bottom, in 2024 I'll go to a bank branch to change the number, considering that in the ISI he already replaced!It's a pity that you can put 1 out of 5, I would put it lower!!
Two ATMs, one is broken, the other does not respect new bills, you take a coupon card- top up without a card, they give you advice, take a new coupon and wait, well, zen is the opposite, because there is only one working cash register.
excellent department helped to sort everything out, thank you very much, it's always cool , there are places to sit for both adults and children , there are places where you can sit very well, Wi-Fi, charging for mobile devices, the course is more or less
The staff is pleasant and friendly. In general, everything is fine. A cozy office. The only drawback is the waiting time, which always starts from 15 minutes. I have been a customer of the bank for about three years now and always face queues or long waits.
Incompetent specialist consultants. I needed a salary card for 100 rubles per month. Of course, I was interested in the option to get a free card. According to the consultant, of course it is possible. 15 minutes of dialogue and it turns out, well, no, you can't.
The best bank in the Republic of Belarus. Qualified staff, high-quality service. The best assistants for business. Everything is simple and accessible. There are problems with parking.(
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Дмитрий
Level 18 Local Expert
April 1
As soon as I don't arrive, the terminal WILL TEMPORARILY BE CLOSED. Temporarily lasts permanently. I won't even go anymore.
A convenient branch with a large number of cash desks and consultants. In case of a long queue, there is a guest console - you can sit down to play. The main thing is not to miss your turn))))