Alfa-Bank
Directions
Park Chaliuskincaw
74 m
Stancyja mietro Park Chaliuskincaw
91 m
Information verified by owner
Customer traffic and business hours
23:00Closed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
63 reviews
November 4, 2023
norm
3
February 4
A decent department. Employee Gerasimchuk A. A. helped me, a non-resident, to open accounts and issue cards, advised on services and technical nuances - competently and promptly.
Special thanks to the bank itself for keeping the brand: all operations are as paperless as possible, modern online banking and an application.
Greetings from AB RF
See original · Русский
May 2
Alfa-Bank is increasingly moving towards meaningless marketing and is less and less engaged in what its customers open accounts for — financial services. Instead of improving the quality of the branches and customer support, the bank organizes festivals and launches collaborations that are neither useful nor meaningful. It's not about finances — it's about trying to attract attention by any means.
In fact, there are fewer employees in the offices, there are more queues, and everything has been transferred to a "convenient" online service, where in fact it is impossible to get real help. No advice, no support, just chatbots and endless redirects.
It feels like the bank is just playing at the brand, forgetting that its main function is to be a reliable financial partner, not an event organizer.
See original · Русский
2