The most terrible department
There is always one ticket office on the avenue , in which there is a break , then something else
Instead of 5 jobs, add a better cash register
If you miss the crowds of people in queues, then it's a great place where HALF of the entire room (look at the evacuation plan on the wall) is occupied by two-person management offices and the same space is reserved for customer service, who don't even really have a place to sit.
After this bank, I realized that other banks are just a fairy tale: after waiting in line for 20 minutes, the cash register was closed in front of my nose for lunch.. 45 minutes. They wasted so much of my time, it's a pity that there are no "0" stars in the rating
The waiting time at the only cash register is an HOUR! At the same time, there are very few visitors in the department - 5-6 people. Of all the Alpha branches, this is the slowest and most uncomfortable.
I don't know about the branch itself, but I'm happy with the ATM. It is located in a convenient location and works 24/7
I recommend it!
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Александр Миллер
Level 9 Local Expert
May 10, 2024
The slowest branch in the whole of Minsk!
Constant crowds of queues - especially in the evening, employees shout to each other from office to office, as in the dining room since
the Soviet era - how is it at all?!
There used to be a slow ATM here since 1999, now it has been removed - close this branch, please, your employees are not incompetent enough to perform their duties job responsibilities.
The self-service terminal for replenishing cash cards has been removed. There is a queue of 10+ people at the checkout. One cash register for the entire department.
Tell me why make a bank with one cash register????
Which is going to queue, someone to change money, someone to wait for the proceeds, someone to repay the loan, etc.
How special !!!! Everyone is busy, everyone is in a hurry! Bullying customers
I came to the department, there was another person besides me, they took coupons, more people came, as a result, I sat for half an hour, they never called me
Sooooo long, only one cash register always works..horror
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raise-vk
Level 9 Local Expert
May 15, 2024
The worst branch, top up the card through the cashier, wait at least an hour and a half, the cashier is alone, which means it can close for lunch......