The bank is great and the branch is very good, but in a place like this it is doomed to eternal queues, that's why there are four!!! Here I opened an account and the first card for my daughter and son, although I didn't wait for my son, I realized that it would take a long time, and I moved to the Sportivnaya metro station next door.The staff, as in most banks, is professional and friendly!
Terrible service. There are a lot of people, but it's probably normal for this area. But there was an incomprehensible situation with the employees, while they were taking the ordered money from the bank. Processes suffer a lot, and they understand it themselves, but they don't try to fix it) In general, the department left a negative impression.
Everything is fast, but with privileges it's even better).
There are enough cash registers, as well as consultants. A good place to serve customers if you are in Alpha.