Alfa-Bank
62 reviews
January 14
The department is beautiful, the location is convenient, and the advantages are over. The staff is on their own wavelength, they are not interested in customers. People are sitting in line, waiting, they will accept, and then they exchange hi-haha for another 5 minutes between each client. It seems like only the cash register is working, apparently the rest also need to be seated like at school, so that they discuss their business less.
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1
April 2
It's an absolutely cramped little room. The terminal for depositing the proceeds is constantly closed. To transfer the proceeds at the checkout, you need to wait an hour, first to a specialist, then to the cashier, which is completely absurd. He was serviced both as an individual and as a legal entity. But after trying another pot for comparison, I realized that the alpha level is at the bottom.
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February 7
Hello, the ticket office is open until 16.00. I took the ticket at 3:30 p.m. and didn't get through until 4 p.m. in 30 minutes!!!! It's an outrage! Stop giving out coupons to the cashier from 3:30 p.m. or let go of the people who are still waiting in line for 30 minutes! It's very inconvenient. Cash desk business center Port!
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3
May 13
An ATM that never works! Three visits in a week and never worked. This used to happen on holidays and weekends, because the bank was saving on cash collection and the ATMs were overloaded. And now on weekdays. Disgusting service!
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December 5, 2024
An excellent bank, everything is fast, qualified and very nice specialists. Prosperity to you!
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August 7, 2024
The staff is polite, they work normally, but there are always long queues in the department - only one specialist works for individuals. There is also only one cash register and it serves both individuals and legal entities. Get ready for a long wait in line. I was in the queue for an individual payment for more than 40 minutes.
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1
October 1, 2024
To make one payment, you need to stand in two queues, first to a specialist to dial the payment card, then to the cashier! Specialists in working with lawyers, physicists do not accept, and it turns out that someone has none of the clients, and someone has a queue!!!
Super service - everything for people!!!
Payment for the voucher took more than an hour!!!
And voila - the payment was not made, because the banking day has passed!!!
The bank manager is not in place!
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2
September 4, 2024
Please add another specialist for working with individuals.
I put two stars instead of one only for the speed of the cashier and the overall politeness of the staff.
Waiting in line is simply unbearably long, you sit for hours. It's only because people are freaking out and leaving that your turn is somehow moving.
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2
June 3
Convenient location. Pleasant staff
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November 21, 2024
A very long waiting time for individuals, only one specialist works, I sit for 40 minutes. And it's not even rush hour. Legal entities go to a specialist instantly. And this situation has been going on for about a year
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1
April 25
In the queue, you can accidentally view the entire insta feed and then get bored (
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April 21
It's terrible, the ATM hasn't been working for 4 days, are you kidding Alfa-bank? What kind of outrage is this??
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2
January 16
The worst bank. The ATM is constantly out of order, and there are endless queues at the cash desk.
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January 12
I haven't been able to withdraw money from an ATM in the last 2 months.
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1
December 2, 2024
The bullying of individuals is apparently intended. One specialist is working, and there is no announcement or warning about long queues. Waiting in line for an hour
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1
March 11
If the service is even slower , I will put 5 👍
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December 2, 2024
The service is extremely slow.
There is only one cash register
And one specialist in physical persons.
Get ready to spend 2 hours waiting.
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May 30, 2024
The slowest bank I've ever seen! I had to sit for 50 minutes just to change the money! And it's at 3 p.m., I can't imagine what's going on here in the evening. I won't come here anymore!
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3
March 10
The ATM does not work forever, and this is the only one with a card replenishment function.Are you kidding me???
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1
December 25, 2024
I do not recommend using it. I took the money and returned the card , but did not deposit the money into the account . Wait for 2 weeks of proceedings
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September 17, 2023
A good bank, modern and thoughtful. I withdraw a point for the fact that for a long time the ATM has not accepted hundred-dollar banknotes. And the new insinuation seemed worse than the old one
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2
1
September 12, 2024
Wild queues, one ticket office.
The waiting time is about 30 minutes on weekdays.
It's too long.
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September 23, 2024
One cash register is also with lunch, the cashier left for lunch, the branch is not working.
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April 25
Everything is on top
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June 13, 2024
It only works until 16. You don't have to waste time and go straight to another department
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1
December 24, 2021
It was here that I opened a bank account. I must pay tribute to the bank employee who works with individuals for her patience and attention towards me. It was quite difficult for me to master the connection to their Internet bank. However, with her help, I managed to do it pretty quickly. Thanks again for her help and understanding.
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July 2, 2021
A bank, like a bank. The cashier didn't upset much, the lady is in no hurry at all. As they say, those who have known life are no longer in a hurry. But I think it's just that with such long claws like that person's, it's very difficult to sort through money. I still didn't understand if I came to the bank or to the disco.
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2
January 2, 2021
I visited this department several times and always without a queue, it's a pity it closes quite early. However, the branch across the avenue is open longer (although you can't park there)
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July 5, 2024
Why load the exchange desk with some other functions!!?! Just make an exchange - half an hour of sitting at least!!!! Disgusting!
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October 20, 2023
There is no staff at the workplaces, only one person in the business service department and the cash register.
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1
October 27, 2024
Very long service..
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1
September 11, 2021
A small branch. The staff is polite. The girl answered all the questions, helped to choose and make a contribution through the application.
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March 6, 2023
Patient employees. They will tell you everything calmly 25 times. The overall impression of working with the banu is good
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October 2, 2021
Department for legal entities. Individuals are also accepted. There is an ATM and an automated terminal for receiving revenue.
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June 15, 2021
Fast service, courteous and competent staff. Queues are rare.
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August 11, 2021
The service is good and the consultants are attentive to the customers. That's just the working time before 16:00 is not satisfactory, it is necessary at least until 19:00.
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May 6, 2022
The exchange rates are always lower than in the Myfin app. They give false information to the application. ((((( Lure customers.((((
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June 25, 2022
Only the cons, having a card , I wanted to top up my account by the number of cartons , everything is sad, you can't top up , and if you know the bic, you will be charged a commission
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March 6, 2023
often, an ATM with revenue for legal entities is faulty, there are long queues in the bank itself
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July 26, 2021
Good location and ATM, we are also waiting for an ATM in Novaya Borovaya)
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1
September 28, 2020
Everything is fine, there is a little bit of space in the hall
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May 14, 2021
Bring back the previous employees, it was more comfortable and faster with them
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June 25, 2021
Getting into the exchanger once and for all and not standing for 30 minutes is an achievement
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December 19, 2021
It is worthy, there are a little few specialists.
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January 23, 2022
A good place, no queues
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1
August 18, 2021
The slowest cashier in the world.
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May 1, 2022
Fast availability
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July 30, 2021
The door to the round-the-clock bill acceptors works every other time.
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September 2, 2021
Contactless ATM
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1
September 6, 2021
A good alpha bank
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