The staff is polite, they work normally, but there are always long queues in the department - only one specialist works for individuals. There is also only one cash register and it serves both individuals and legal entities. Get ready for a long wait in line. I was in the queue for an individual payment for more than 40 minutes.
To make one payment, you need to stand in two queues, first to a specialist to dial the payment card, then to the cashier! Specialists in working with lawyers, physicists do not accept, and it turns out that someone has none of the clients, and someone has a queue!!!
Super service - everything for people!!!
Payment for the voucher took more than an hour!!!
And voila - the payment was not made, because the banking day has passed!!!
The bank manager is not in place!
The department is beautiful, the location is convenient, and the advantages are over. The staff is on their own wavelength, they are not interested in customers. People are sitting in line, waiting, they will accept, and then they exchange hi-haha for another 5 minutes between each client. It seems like only the cash register is working, apparently the rest also need to be seated like at school, so that they discuss their business less.
Please add another specialist for working with individuals.
I put two stars instead of one only for the speed of the cashier and the overall politeness of the staff.
Waiting in line is simply unbearably long, you sit for hours. It's only because people are freaking out and leaving that your turn is somehow moving.
A very long waiting time for individuals, only one specialist works, I sit for 40 minutes. And it's not even rush hour. Legal entities go to a specialist instantly. And this situation has been going on for about a year
The bullying of individuals is apparently intended. One specialist is working, and there is no announcement or warning about long queues. Waiting in line for an hour
The slowest bank I've ever seen! I had to sit for 50 minutes just to change the money! And it's at 3 p.m., I can't imagine what's going on here in the evening. I won't come here anymore!
A good bank, modern and thoughtful. I withdraw a point for the fact that for a long time the ATM has not accepted hundred-dollar banknotes. And the new insinuation seemed worse than the old one
It was here that I opened a bank account. I must pay tribute to the bank employee who works with individuals for her patience and attention towards me. It was quite difficult for me to master the connection to their Internet bank. However, with her help, I managed to do it pretty quickly. Thanks again for her help and understanding.
A bank, like a bank. The cashier didn't upset much, the lady is in no hurry at all. As they say, those who have known life are no longer in a hurry. But I think it's just that with such long claws like that person's, it's very difficult to sort through money. I still didn't understand if I came to the bank or to the disco.
Only the cons, having a card , I wanted to top up my account by the number of cartons , everything is sad, you can't top up , and if you know the bic, you will be charged a commission
I visited this department several times and always without a queue, it's a pity it closes quite early. However, the branch across the avenue is open longer (although you can't park there)
The service is good and the consultants are attentive to the customers. That's just the working time before 16:00 is not satisfactory, it is necessary at least until 19:00.