Yesterday I ran into scammers and for security reasons you blocked my Internet banking and cards. In a conversation with tech support, I was told that after 24 hours, I would be able to delete the application, download it again and create a virtual card. And the physical ones should be reissued. I arrived 40 km away in Grodno, at a bank branch, and it turns out it may not be today or even tomorrow? And within a few days...
I have a recording of yesterday's conversation with tech support. I can't get through to tech support today. I tried it and an employee of the bank at Gorky 47
Terrible queue management. When exchanging currency by electronic number, it is impossible to get into one working window in the queue, people with papers from operators are constantly wedged in. I stood for 40 minutes and did not exchange anything (the number was 5 from the moment of arrival). One plus is that they guessed at least to turn on the air conditioner at some stage.
The bill acceptor does not accept white rubles, no new, no crumpled, no.
There is a good bank near my house, which is very convenient. There is a vending machine to deposit and withdraw money. The staff is nice and polite. There is an electronic queue, which is very convenient.