Alfa-Bank
50 reviews
December 16, 2024
Take a commission for the statement of transactions 7p? How is that even possible? Do I, as a bank customer, have to pay for this? Losing a client for 7p? Bingo Probably needs to consider other banks for servicing.
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October 16, 2024
Yesterday I ran into scammers and for security reasons you blocked my Internet banking and cards. In a conversation with tech support, I was told that after 24 hours, I would be able to delete the application, download it again and create a virtual card. And the physical ones should be reissued. I arrived 40 km away in Grodno, at a bank branch, and it turns out it may not be today or even tomorrow? And within a few days...
I have a recording of yesterday's conversation with tech support. I can't get through to tech support today. I tried it and an employee of the bank at Gorky 47
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1
April 20
I like the bank itself. But the claim and one star is to the ATM.
You drive, you waste time, and there are constant technical breakdowns. There are 2 ATMs in the city where you can deposit money, and they don't work.
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December 16, 2024
The staff has been serving for a very long time, I sat there and wanted to get to the cashier, as a result, the cashier closed and they told me goodbye come tomorrow, the customer is always right, we must serve until the last...
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December 23, 2024
The bank is greedy for ATMs, and there are people in the shopping center who don't accept cash. And there is only one ATM in the branch itself, which is why people often stand in line.
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August 15, 2024
Terrible queue management. When exchanging currency by electronic number, it is impossible to get into one working window in the queue, people with papers from operators are constantly wedged in. I stood for 40 minutes and did not exchange anything (the number was 5 from the moment of arrival). One plus is that they guessed at least to turn on the air conditioner at some stage.
The bill acceptor does not accept white rubles, no new, no crumpled, no.
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1
August 9, 2024
There is a good bank near my house, which is very convenient. There is a vending machine to deposit and withdraw money. The staff is nice and polite. There is an electronic queue, which is very convenient.
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April 4
The ATM spoils the card. The card is only a month old, I used it only at this ATM, and there are already deep scratches on it (
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March 20
Today I visited this branch in Grodno. I'm in shock! The receptionist stands at the door, as I understand it, all her working day. Does such a Bank really not have the means to arrange an entrance group and put a small table and chair for a person! The 21st century is in the yard.
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May 22, 2024
Quick service in this office, when I arrived, there was a queue, but I was quickly accepted. And the service itself did not last long, although the issue was complicated — I found out the terms of refinancing.
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December 2, 2024
I came to put money on the card , I've been sitting in line for more than an hour , 2 people are sitting in the hall , the ATM is not working
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September 25, 2023
There are not enough employees in the department, the wait is too long. I sat in line for 40 minutes just to change dollars. also, the room is poorly ventilated, there are no air conditioners. I'll give you one star
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June 21, 2022
Very convenient location of ATMs, round-the-clock access. The service of the staff is at the highest level. The attitude towards customers satisfies the needs. The schedule of the bank itself is also convenient
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1
July 21, 2023
Polite staff. They are attentive to customers. I was satisfied with the visit
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1
September 18, 2023
It is convenient that there is a 24-hour information kiosk and an ATM.
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1
1
May 21, 2021
The best bank in the Republic of Belarus today. Incredible promotions and offers that other banks can only dream of. Qualified and courteous staff who puts everything on the shelves and will be able to help in any situation. Alpha, you are the best!
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4
March 11, 2021
I came to get a salary card. We helped with setting up the application. They offered an additional card. Everything was chewed up and explained. A very friendly person, they explain everything in an accessible way. A huge plus is that the card is delivered by mail when ready
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4
March 14, 2022
Excellent service, Often the best course in the city. Round-the-clock ATMs.
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1
September 26, 2023
Pleasant, cultured employees of the bank.
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2
July 15, 2023
There is an ATM, an information kiosk, a cash register, sole proprietors can hand over the proceeds.
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1
May 6, 2022
A good impression. Friendly service.Favorable loan offers.
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1
November 15, 2021
Oh, gods !
Finally, they changed the device to replenish the card, now I always hit the buttons the first time.
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4
November 28, 2021
Friendly staff, always clean and cozy. Friendly and fast service!
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5
May 2, 2023
The worst bank, I sit in line for 30 minutes
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1
September 17, 2023
It's been a very long time
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July 14, 2023
Pleasant service
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2
January 20, 2022
Thank you so much for your products, service and professional service and staff attitude!
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2
November 11, 2021
An elegant bank branch, super that round-the-clock access to an ATM
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3
October 13, 2023
Then the ATM does not work, then there is no money in it.
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1
October 10, 2021
An institution for those who are not financially literate! I've always been surprised by those who use their services!
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2
6
February 23, 2022
Excellent courses, no problems with exchange, withdrawal from the card and payment.
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1
April 17, 2021
Super, modern office in the city center, queues are small, solve all issues.
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4
September 19, 2019
I ordered an installment card, the red card is called! Fire conditions!!! Cooler shopping cards, who is in the subject. I will get rid of the shopping card! In general, Alfa-Bank is a cool bank! Everyone to Alfa-Bank for a RED CARD!!!☝️☝️👍🥳🥳🥳
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6
1
August 1, 2019
Very good service. Access to an ATM was especially well thought out - it is convenient and safe at any time of the day
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6
April 24, 2022
The department is good, the employees are kind
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1
April 17, 2022
Polite staff
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1
August 16, 2020
On August 14 and 15, the ATM was not working, there was no explanation sign.
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4
October 17, 2021
Fast service
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1
May 2, 2022
A good bank
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1
February 16, 2020
Very friendly and professional staff
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5
June 27, 2021
The worst bank I know.
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1
4
November 27, 2019
A good bank branch for individuals, it is a pity that there is no service for legal entities
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4
August 5, 2020
It suits you in all respects.
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5
January 16, 2020
A small but quite cozy compartment
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6
May 13, 2018
A beautiful office in a beautiful building.A bit of a bad place
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5
September 24, 2019
Few queues, pleasant service + ATM 24/7
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6
April 14, 2020
I use it regularly.
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5
October 4, 2019
Very competent staff
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6
January 10, 2020
A normal bank. We're coming in
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5
February 16, 2021
Good staff
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3