Alfa-Bank
Directions
Pushkinskaja
3.1 km
Futboĺny maniež
156 m
Information verified by owner
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8 reviews
February 17, 2022
It 's expensive and rich ! It is located at the Marriott hotel, which is very convenient for guests of the city. There Is A Parking Lot. Convenient entrance. Inside, like all casinos, there are drinks , slot machines , tables, an atmosphere of noir and gambling frenzy. The staff is friendly, the security is tactful. The only question is , when will this unfortunate rolls be played ?
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April 9, 2023
I wanted to change the money. But due to the fact that the branch is located inside the casino, the casino administration did not let me go without a passport.
Think about it, well, I would have given you my passport. Well, what's the big deal. The answer is, I didn't go into the casino and I never will. And in this case, why should my data get into the casino systems.
And also, you won't find this department without help.
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2
March 3, 2022
Dear management of the bank, it is almost impossible to get into the bank's cash register.
The receptionist and the receptionist (Kristina, but not sure if this is her real name, she refused to give her full name), armed with the manager's order, turn people around at the entrance, providing DELIBERATELY FALSE INFORMATION, different each time:
1) there is no currency in the cash register (however, then the cashier opened a sealed thick wad of dollars and the same wad of euros in front of me)
2) currency transactions are prohibited (however, they turned out to be allowed)
3) the cashier is not working for technical reasons (however, when clarifying with the cashier whether this is true, whether there were any technical failures today, the cashier was very surprised, saying that the cashier had been working without interruption since the morning, there were no problems).
When asked where they got this information, administrator Kristina informed me that the cashier provides them with such information verbally every hour! That is, according to the casino employees, it turns out that these are bank employees (= bank) providing false information. It is only surprising that in a personal conversation with the cashier, she was surprised and denied the information.
How did it happen that the bank's cash register is located inside the casino? Are you aware of this arrangement and why did you approve it? In other casinos, the cash register is located at the entrance (before entering the casino), it can be accessed without a passport.
On the basis of which document should I, as a client of your bank,
a) provide my passport and register at the casino
b) go through the "thorns of deception" of casino employees in order to carry out transactions with money that I entrusted to your bank?
What if I don't have my passport with me? If I don't want to provide my details to the casino? If I don't want to visit the casino for ethical or religious reasons?
Is this box office "special"? On the basis of which document does it differ from other cash registers?
Why do you create difficulties for your clients?
It's time to change the bank.
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