There is a good bank branch, the staff is very polite, there are no queues, the exchange rate is acceptable, everything was done very quickly, it is located in a convenient location. I recommend
A bank that imposes services that are optional and generally unnecessary, presenting them as mandatory. Some maintenance issues may also be omitted. For advice, contact the alfa-bank call center, they will definitely tell you more. And if there are inconsistencies on the way of processing any services, call the call center again, sitting with a bank employee, maybe you can do something about them at least this way
A small compartment, two windows, two operators, but the service is fast and competent. They will tell you everything, teach you, explain. I liked it, you feel comfortable, there is water in the cooler, places to relax. In general, it's not bad for such a small room.
A wonderful team!!! Consultations, customer service at a good level. They are kind and polite, they explain everything in an accessible and understandable way. Thank you all!!!.
I came to the consultant for the first time to find out... The girls explained everything clearly, showed, and helped... Communicating with them, there was no discomfort in ignorance. Also on the ground floor, a room with ATMs is open all day, 7 days a week.
I contacted the bank for advice on cards, I want to mention specialist Yulia Zavadskaya, pleasant and polite, explained everything quickly and clearly enough, answered all my questions, thank you for solving my question
Friendly staff helped set up the banking, even made the transfer on request. Well done.
But the fifth star is the hall. Uncomfortable. I already want the best.
Good conditions for servicing accounts/cards. The consultations are qualified, there were no problems.
The only thing missing is an ATM somewhere in the 3rd district
I came to put money on my brother's card on the first floor to the receiver. I hesitated a little. But then a girl with a badge of this bank accidentally came down and asked what needed to be done. I explained and she helped me put the money in and check the details. To which she was thanked. She got out and drove away. Then I went up to clarify the information on loans and I was given an exhaustive answer. I personally liked the bank and the attitude towards people.
It seems to me that a public place so actively visited by the masses,
and of different age categories, should not be located on several levels. It is difficult for many elderly people to climb to the second floor, despite the fact that movement is life.