Previously, I liked this department - everything was fast, clear and friendly. But even 5 months ago, there were often problems with the ATM - it does not work, an error, etc. Now, I came to change the currency at 13.57 and they said: it doesn't work from two to three. I said it was 3 minutes to three, but I was "turned off", and was turned off by a relatively free employee at the entrance, who notifies that the cash register is not working. That is, this employee cannot substitute another for lunch. The overall result is that the department is no longer of the same level, although the course is at the level of high-quality departments. If possible, it is better not to take risks and go to another branch
Well, With N O!
There are a lot of visitors during the lunch period. And the ticket offices were closed for lunch. Waiting for the currency exchange at the cash desk for up to an hour! Since all operations are carried out in one cash register. Taking lunch breaks into account the intensity of the flow is not fate!
Queues have grown very, very much. People are waiting outside. You have to wait for 20-30 minutes, either to the cashier or to a specialist. And they left only one ATM, before at least 2 stood in the lobby