An excellent bank in the city center, the staff are polite, explain everything clearly, there are a lot of offers for individuals.individuals on loans, installments, deposits, there is a central department store near the bank, a public transport stop, I recommend it!
I came to the bank to make an account and a card for work. When I got to the terminal, I didn't quite understand what I had to press. I decided to ask the employee that I was sitting on the couch in the middle of the hall and was looking at something on the phone non-stop. I asked him about my problem, to which he replied without looking up from the phone: "You need to select the service you are interested in in the terminal."
When I asked what exactly I needed to click, I got a very interesting answer: "Well, look there, I don't remember." And he also continued to look at something on the phone. The question is, what is the point of paying an employee for work that he does not do? Or is he just there for show?
It was necessary to hand over the proceeds of the legal entity. The revenue machine was not working. I had to contact the department. An employee of the business department helped to carry out an operation that was not familiar to me. The specialist (I do not know her name) politely, kindly and with a sense of involvement advised me on all issues. And this is despite the actual end of the department's working hours. I applied on 04.12.2023 at 17.00
I had to pay for e/e in the garage, I belong to a cooperative, r, / s in alfa bank. I came to pay.so far, everything seems to be logical. But in order to put money on a p, with an alfabank account, you need to pay a commission of 27 rubles at the alfabank branch. While in the Belarusbank branch it costs 2 rubles.. something seems to me that something is wrong with alfabank.
An excellent bank for individuals. The staff is polite, pleasant, neat!!! Thank them for their professionalism!
It is convenient to have debit accounts. It is convenient and understandable to use. I'm not familiar with credit products, I can't say anything.
I will never apply for loans or installments again. We issued a loan, paid everything - we called to find out the balance of the payment. As a result, there was an overpayment of 84 rubles. The bank has not bothered to call and report the overpayment for more than 10 days. We found out about the overpayment purely by accident by going to the bank. From all this, the question arises, does the bank earn a lot from overpayments that it does not even inform its customers about?!
I really like this bank, the staff is friendly, you can go to the ATM when the bank is closed, only with a card, which is safe enough, showing loyalty to customers at the highest level, last time I took New Year's cookies, all your ideas are simple, recently I came across the 1968.digital partner project, it's super, thank you for not standing still, you come up with 💣 both within the bank and outside it. Alfa Bank stands for creativity and quality. I love you ❤
A good bank, replenishment without commission through erip, almost everything can be done through the application, cards come by mail , fast service, electronic queue
A great bank. Great staff. Stress tolerance and professionalism are not just words for the employees of this bank. They will always help and offer options.
The worst bank in the country!
Not only that, for the last year the application has been blunting, hanging, throwing it out of the connection. It also stopped working altogether.
I don't understand why you should continue to cooperate with Alpha and spoil your life and nerves...
Disgusting bank and consultants. Consultants who do not know the product they are offering, how this product works and from what point interest accrues and for what amount!!! CUSTOMERS of this bank should be careful, because then you will find yourself in debt to the bank.
In this department, it was not possible to pass the service promptly.
The queue is electronic, but time is spent a lot. I really hope to change into a more prompt customer service)
Unreasonable criteria for obtaining a loan for sole proprietors and legal entities, have had enough of the campaign!! The bank is only for individuals, no more than that!!!
The salary card service conditions are completely extortionate. The cardholder automatically owes the bank 5 rubles if he does not use the card. I've never seen anything like it anywhere.