Dear Alfa-Bank. You are my first bank that I started working with both as an individual and as a business client. You have one of the best banks in the country. I like working with you, BUT on 01/31/2025 at 2:16 p.m., I applied to withdraw foreign currency from my account (I had a virtual currency card linked to Apple Pay). On the first attempt, the cashier of cashier 2 (I may be mistaken) inappropriately raised her voice at me like a teacher in 1st grade at a 1st grade student and sent for a new ticket. It is worth noting that the administrator Vladislav (intern) was working that day. Vladislav helped to solve the problem quickly and efficiently. I believe that such an attitude of the cashier towards customers is unacceptable and incorrect.
Special thanks to the administrator Vladislav for his professional competence and attitude towards the client!
A long ATM.
As the owner of alpha, having the opportunity to withdraw 500 rubles per month from the card without interest, I use neighboring ATMs when withdrawing in Riga. lol. I.e., it will be faster to withdraw 10 rubles in a queue to stand where a person is already being given money than in alpha itself.