Maps • Gomel • Banks • Alfa-Bank

Alfa-Bank

Rating 4.5
274 ratings
Closed until tomorrow
Gomiel, Lenin Avenue, 51

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Address

Gomiel, Lenin Avenue, 51
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Contacts

+375 44 733-33-32
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Business hours

All affiliates

Directions

Features

Personal banking
Services for corporate clients
Currency exchange
ATM
Wheelchair accessibility:full access
Panorama

Customer traffic and business hours

20:00Closed
Mon
Tue
Wed
Thu
Fri
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Rating 4.5
274 ratings
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101 review

Level 6 Local Expert
December 20, 2024
Employees do not understand the principle of selling banking products, and they know absolutely nothing about them. The head of the department can't connect two words... there are no questions about the call center, but the 'specialists' who are physically present, as I understand it, are graduates of local vocational schools, inadequate, with the look of "sunny" children... the HR department is on top!!! And yes, as you can see, 3 days later they answered here... but I wrote an appeal to the bank branch and a complaint to the book of complaints and suggestions, a week later there was no feedback ... except for a formal response in Yandex.Maps! Dear Customer Service department... since you did not provide me with a written refusal (more precisely, your department head), a further complaint will be filed with the National Bank of the Republic of Belarus.…
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Level 2 Local Expert
April 22
I love Alfa Bank very much. Two years ago, it was necessary to pay for tickets online to the Catherine Palace in Pushkin. It was already late when the payment was transferred from Belarus Bank to Alfa-Bank's account. Tickets were redeemed at night as soon as the reservation was opened. And we don't have enough money in the Alfa Bank account. We call the support service at one o'clock in the morning and the money is credited to us at ONE o'CLOCK in the MORNING at our request. The situation was very sensitive, the tickets were for a group of tourists for 100 people for the May holidays in St. Petersburg. This is the best bank. There is something to compare it with.
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Level 9 Local Expert
February 12
The most disgusting bank with the most disrespectful attitude towards its customers that I have ever seen. There is no customer orientation at all. If there is an opportunity not to use their services, this will be your best decision, which you will never regret, because the attitude towards your customers is worse than in this bank. I felt it firsthand. And apparently, the bank has not even heard what loyalty to its customers is. In general, stay away from this bank and you will be happy! 100%. I didn't listen to the reviews, but now I've seen it from my own experience. Don't repeat my mistakes.
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1