I had an incredibly disappointing experience at this service. The staff seemed uninterested in assisting customers. I urgently needed to purchase medication, but they couldn’t provide change for a bill. Instead of offering a solution, they were rude and dismissive. The lack of professionalism and courtesy was shocking. I won’t be returning.
I am writing because I was outraged by the negative reviews. This is a great pharmacy, polite staff, I was served with a dog in my arms. They work around the clock. A large assortment. Prices are the same as in other pharmacies in the center. They speak Russian and English well. It is convenient to enter with a stroller
The worst pharmacy. You come with a small dog under your jacket like a pregnant woman - they serve you. You come with the same 3-kilogram dog in your arms - they no longer sell the product. Feminine hygiene products are urgently needed, because of the small dog in her arms, in her clothes, they were not sold. I gave my bank card to a stranger, a female visitor, gave her the goods, and she was not punched, told to leave the pharmacy, because the goods are for me. Management, your employees are not interested in selling the goods. There is no question of customer orientation at all. There is a pharmacy opposite, where they always serve without problems. Without arrogance and rudeness. I advise everyone to go there better. And avoid this pharmacy.
There are no price tags, prices are called many times higher than on the website, checks are not issued.
Check the prices on the website so as not to "feed" negligent employees.
We sold Vitamin D 180 pieces of 1000UI for 24,000. At Eicherbe, the cost is 10 times less. There are no price tags in the pharmacy itself. In the receipt too. It's not my fault, I didn't ask myself. But they refused to take it back after 3 minutes.