Alfa-Vet
216 reviews
August 11
Excellent vet clinic: competent specialists, good equipment, reasonable prices. I definitely recommend it! I wish Alfa-Vet further development and prosperity. Thank you for the quality, professionalism and sensitivity to pets.
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November 7
It's a very good clinic, we only go there. Very polite and qualified veterinarians, the attitude towards animals is at the highest level. Special thanks to Davydenko Svetlana Alexandrovna, the best doctor to whom we carried our Shusha, a professional with a capital letter. We are very satisfied, we will apply only there.
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September 11
In the response to this review, the veterinary clinic indicates that I was referred to a general practitioner. When making an appointment by phone, it was stated that the oncologist would take it, and instructions were given for the preparation of ultrasound and tests. It is very unpleasant that you are delaying in this answer!
A reception for the sake of a reception. Situation: the dog has a tumor. I'm calling, I want to make an appointment with an experienced doctor, find out what to do. They tell me that the appointment is only for the winter to the doctor that I wanted, we can offer another one. I agree, but what's the choice? It is necessary to solve the problem urgently! After all, the difference between doctors is only in experience (no). As a result, I came from another city to this clinic, the doctor examines, says, yes, the tumor needs to be cut, we have a wonderful oncologist surgeon, he will do everything in the best possible way, go make an appointment, the appointment is over. Well, I go to the appointment, they assign me a date to an experienced doctor who will do everything in the best possible way, I am interested in recommendations before the operation, and they tell me what kind of operation, it will be a regular appointment.
I.e. I was traveling from another city in the hope of an early operation, while the tumor has not yet grown, and as a result I did you write everything down to the same doctor that I wanted right away, but after conducting an examination before that? So what's the point of the inspection? Is your doctor who performs the examination not an active surgeon? Why do I need it? Shake off the money and redirect it to another?
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November 19
It's nice to write good reviews about the work of veterinary clinic specialists. But, unfortunately, it doesn't always work out that way.
Do you want to spend money but not get results? Do you want to pay for a detailed description of a particular organ in your pet, in theory, for whining that the dog refuses to lie still on the X-ray and that other visitors are already waiting in line? Would you like to? Then. ALFA-VET veterinary clinic is suitable for you.
On October 25, we were booked for an X-ray of the dog's right ear at this veterinary clinic on Akademicheskaya 26. I will immediately make a reservation that we did X-rays for the dog for the first time and did not know how to prepare for this procedure. When making an appointment on the phone, we were told to take only our passport with us. Good. There were no clarifications, for example, what kind of dog it was, whether it should be X-rayed with or without sedation.
We arrive at the clinic at the specified time, go to the office of the veterinary radiologist Andrey Mikhailovich Borodko and find out that we have half an hour for all manipulations. Well good. 30 minutes is, in general, not a little. For ten minutes we listen to the theory of how best to take a picture so that the ear canal is better visible. In order to get the full result, you need to take pictures in three projections. From the third time, we took a picture in one projection. That is, we did not get two pictures (but, of course, we paid money for them). And then the doctor says: "Do you know that the most accurate picture for such a breed (we have a Pomeranian) is when the dog is on its back with its mouth open. But we can't do it without sedation." And he ran away to take a third picture in the same position, knowing that nothing would work. What for? Torture a dog or earn money? When asked why we were not warned immediately, he said that he was telling everyone about it. I repeat that there were no questions or recommendations during the recording. And he took these pictures to save us money and time. What nobility! Knowing that it is impossible to take one of the three pictures without sedation, he decided to save our time. An interesting approach. Or is there something I don't understand? And considering that the dog was constantly trying to escape, it was possible to take so many pictures, then in the end it would be more expensive than with sedation.
The picture from the second projection did not work at all, and the doctor already began to get nervous and remind us that people and animals were waiting after us, too (and it turned out later that there was no one after us).
Imagine such a situation: you come to the dentist, your time has expired, but you did not have time to get your tooth treated, and the doctor claims that everything is over, your time is up, your half hour is over, in short, goodbye, go like this, then we'll get it somehow. So we found ourselves in this situation.
But then the radiologist showed us his theoretical knowledge for another seven minutes of "someone else's time".
As a result, I feel sorry not for money and time, but for my dog. I'm not going to judge the clinic as a whole, but if you suddenly need to get an X-ray, avoid it, as I do now.
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September 5
Excellent clinic and staff. All employees are the best in their field. I would like to leave a huge thank you to Bolmatova A.M. This doctor guided our cat from and to. And many thanks to all the staff. Thank you for doing your job to the full 200%
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October 17
They brought the dog to brush his teeth, asked to warn him if they would remove it. They came to take ALL the teeth out of the dog with the excuse "It will be better for her."
The dog's eye was swollen, they brought him urgently to the therapist. There they pointed out to us that the problem is in a particular tooth and it needs to be removed. When trying to make an appointment for deletion, they said that the appointment for deletion is in 9 days, but you cannot make an appointment without a paid consultation. The consultation will be held in 8 days (obviously the record for deletion will be in another 5-10 days).
They work disgustingly, they write decent checks for every sneeze, which does not correlate in any way with the result.
There are no questions about vaccinations and general care. They can take care of healthy people, but not treat them.
If your pet is dear, try to choose another clinic for treatment.
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July 12
I went to the clinic twice, both were on an emergency basis. The only clinic that always made concessions and found a window in the very near future) everyone helped, from the administrator to the doctors, even those who were not related to the reception, to help and support! Thank you so much for the health of my fluffy cat :)
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December 15, 2023
There is a lot I want to say, but I will try to do it quickly and to the point. On Akademicheskaya Street, the most gorgeous doctor, a professional in his field, is Alexandra Mikhailovna Bolmatova. We got to her with a cat who had been ill for almost a week. Before that, we were in two clinics (Doctors at Skripnikov and Aibivet in Loshitsa (tryndets is still) and a Veterinary clinic in Borovlyany (I don't remember the name, but they put oncology on the cat there and advised Bolmatov A.M.). We got to her by accident, because the record was two months in advance (and after meeting her, I I'm not surprised). She performed two surgeries on the cat, and if it wasn't for her, he would have already gone over the rainbow. Very responsive staff - Alexandra Mikhailovna's assistant, nurse Antonina and doctor Borodko Andrey are real specialists and professionals in their field. The world of veterinary services is very lucky that there are such people who have chosen this profession. But it was not without problems and disgusting attitude on the part of doctors from Uruch. I can't help but write about it. Maybe the management will pay attention. After the operation, the cat was hospitalized overnight and sent to Uruchye. We left him, left, couldn't sleep at 6 a.m., worried, the nurse girl picked up the phone, went to see the cat, for which we are very grateful. And then the whole thing started. The hospital doctor called, started talking about bad tests and that the cat needed to be put down. By phone.... Without choosing expressions.... And when they repeated to her several times that they were not ready to make such decisions yet and would still fight and want to consult with Bolmatova, we were told that there were so many cats on the street and in the receivers that it was better to spend money on them and give them a chance than to spend money like this. It was a terrible conversation, the attitude was disgusting. after that, we went and almost immediately took the cat away, because there is no trust or desire to get to such doctors. I do not remove the number of stars only because of Alexandra Mikhailovna, because her professionalism has crossed out the work of the so-called "doctors" from Uruch. The cat is alive, we are quietly coping, maintaining our health. And those who offered to put him to sleep in this form and said that there are a lot of cats around on which you can spend money, I would like to wish to heal my head or change my profession.
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July 15
The radiologist doctor is just a wizard! I did everything quickly and clearly. The kitten was like silk.
He explained everything patiently and answered all the questions. Communication is on top!
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September 19
We like everything. Ultrasound of the cat is done carefully, they do not shave the tummy without urgent need, our doctor is attentive and patient (I'm still that lucky) The cat is not nervous in this clinic (we were in another one somehow, so the animal got stressed - the cat became nervous already at the entrance and arranged). We visit by appointment - they take it quickly.
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September 23
Oh...
we have a very difficult story. A cat with urolithiasis was brought in. They cleaned his duct, performed 2 operations. But unfortunately, two days later, a blood clot broke off and he died. We came to them, they put him under anesthesia and it didn't hurt anymore....
The doctors fought for our cat to the last. The surgeon and the therapist worked on it all day for two days. Unfortunately, everything turned out that way...
the doctors are excellent. But the second administrator is disgusting. He is rude to a tearful man whose cat is being put down.
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August 30
Thanks to the veterinarians, I first turned to Filimonov with zero result, alas, the cat still had a problem and they grabbed fleas. Now we are treating the cat in Alphavet, it turns out not only cheaper but also the effect on the face. The diagnosis is finally made and the treatment gives a visible result.
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July 29
I've always used this clinic before, but I was very disappointed in it last night! I waited 1.5 hours for a five-minute consultation, but I never got it! He kept walking back and forth and I sat there, turned around and Left! I'm unlikely to go there again! I will look for something better! Although this is the second joint for my visit!
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June 14
We turned here because the prescribed treatment in another veterinary clinic did not help my dog in any way. Here the dog was examined carefully, the correct diagnosis was made, good medicines were prescribed, now my baby is absolutely healthy! Many thanks to Dr. Anisenya A.V.
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May 16
I was vaccinated 2 times with a seal. Both times everything went quickly, carefully and efficiently. Thanks to the doctors!
One of the disadvantages is a narrow corridor - it's also a waiting room, and when there are a lot of visitors, it's not comfortable, because, for example, I'm with a cat, and next to big dogs, which he is afraid of, and there is nowhere to move away or even turn around normally.
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June 27
We visit oncologist Alexandra Mikhailovna with a cat. There was a formation in the liver. The cat is no longer young, 12 years old. We are being observed. Every reception is like at home, very friendly attitude and high professionalism.
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February 26
The best clinic! I would especially like to highlight Makarevich Victoria Konstantinovna, the combination of her professionalism, attentiveness and sensitivity towards pets speaks volumes. She is the best doctor for us!
The clinic itself at Akademicheskaya has a very warm atmosphere. I had to go to ivs for several days in a row, I probably got to know all the administrators, honey.sisters. All employees are mega pros!
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March 31, 2023
Здесь, на Академической, работают настоящие профессионалы, любящие животных. Прием по записи, широкий выбор услуг, посетителей почти всегда много, но места для ожидания всем хватает. Результаты анализов присылают на почту.
Мы попали тут к лучшему онкологу, жаль, что из-за ошибки другого ветеринара в другой клинике, обратились мы уже поздно - рак был в тяжелой стадии. Но весь период, пока мы боролись за жизнь нашего Хани, мы были уверены, что врачи делают всё, чтобы ему помочь.
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July 31
It was urgently necessary to vaccinate the animal against rabies. I called after lunch, I had an appointment in a couple of hours. We arrived, did everything quickly and without delay, examined the animal, gave recommendations.
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August 21
The cat was tested. Pros- by appointment, they came and immediately passed, blood sampling was performed quickly (it is important for us- a nervous animal), the result was given immediately, the price is like everywhere else.
There were no disadvantages
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February 11
I want to write about what is painful, for our attitude towards employees, the cost of services, diagnosis and treatment of our pets. My family bought a 3-month-old kitten. We were happy and touched, unfortunately, not for long. At 5 months old, the cat became ill. We immediately contacted the nearest vet clinic at our place of residence. I don't want to visit all the vet clinics that we visited during 1.5 weeks. But the number of blades was 4.Apart from independent laboratories. In a week and a half, we donated blood 6 times, did an ultrasound 4 times and were irradiated 2 times. Unfortunately, the diagnosis was not made, not one clinic. In the last clinic, it was recommended to euthanize for 232 rubles or pay 460 rubles, but the diagnosis was never established. In total, in 1.5 weeks, we did not establish a diagnosis, but spent 920 rubles.God help them with money. It's scary and insulting to look into the eyes of a pet that you want to save and at the same time you can't do anything. I'm a man and I'm 47 years old, and I'm crying. Our cat died. Love your pets.May the Lord protect you.
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April 27
They came at the appointed time by appointment, but they did not get to the appointment after waiting 30 minutes, because the doctor had to go for surgery, and there were no specialists capable of doing an ultrasound. It was suggested to wait an hour or two or come back in a couple of days, but neither of them was satisfactory. Without losing hope, we came by appointment 2 weeks later, the ultrasound did everything well, but then, as it turned out, the doctor unfortunately did not notice a tumor in a dog larger than 3 cm. It is clear that it all depends on the qualifications of the doctor, etc., but this clinic has been serviced for a long time and the level of staff was previously much higher and pet problems have always been solved, but lately visiting the clinic is stressful
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September 29
A good medical center for animals. . The tests were taken quickly and accurately. The staff is experienced and attentive.
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July 30, 2023
Хорошие приветливые ветеринары, все делают качественно, подробно всё рассказывают. По ожиданию в очереди около 15 минут в среднем) Единственный минус, что мало места) Но для меня это не сильно важно) Прививал кота французской вакциной, параллельно ещё получили подробную консультацию по кормлению )) Клинику рекомендую! Приду ещё раз)
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January 1
Svetlana Alexandrovna Davydenko had an ultrasound scan, the doctor said that everything was fine, as it turned out after, the liver was already completely destroyed at that time, presumably due to poisoning with poison. The question remains, did she see anything there?! If the organ is completely destroyed, according to her, the ultrasound showed the norm. She also answered sharply and rudely, to my question if everything was in order, she replied sharply that the ultrasound was fine, without further explanation. Although in other clinics, as my experience has shown further, doctors always comment on the results and answer all the questions of concern. In general, there are problems with competence and a sense of tact. Not only were all these examinations money-sucking and profiteering from someone else's grief, but also a dismissive attitude. The only thing that kept me from closing this issue on the spot was the hope that it would be possible to save the cat and doubts that they would not harm me on purpose if I left him in the hospital of the clinic after the doctor was shown the place.
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November 18, 2023
Great!!!!!!! Good workers!!!!!!!! Clear!!!!!!! There are free candies!!!!!!! The prices are pretty normal!!!!!!!!!!!
Alpha vet class Alpha vet class Alpha vet class Alpha vet class
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August 8
Professional staff, super prices! If you have a pet and you decide to take him to the doctor, definitely in Alfv
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January 23
we visited this clinic and the clinic on Karstayanova, the cat had urolithiasis, was cured by surgery and medications with ivs, but no doctor said that from such a number of medications as we were prescribed, you can plant a liver.
yesterday we arrived with a cat for a juice reception, the cat was barely alive, the Gander said on ultrasound that everything was fine with the liver (the cat was all yellow, vomited blood and fell out of the blue!!!), the next day he could not stand it, they put him to sleep
about what norms with the liver were we talking about at all?? they also took money for another IV and a bunch of medicines
that day, they signed up for suture removal, did not show up at the reception, they did not even call us and asked how the cat was feeling
, thank you, I lost the most precious thing – a family member
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April 9
Many thanks to the doctors and the rengtgenologist, I brought the cat that fell from the balcony today, immediately discovered a fracture of the spine, and sent it to another specialized clinic. The money was taken only for the picture.
Also, many thanks to the support service on the site, apparently, when registering, I specified the wrong e-mail and sent the picture to the wrong email, wrote to them, and promptly sent the picture to the correct email. Great respect for such professionalism
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June 8
Definitely the best vet clinic in the city. The attitude is super. The composition is just a dream team. Tariffs don't bite.
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November 17
They refused emergency help, there was no money with them. He offered to leave valuables as collateral. They didn't help. Typical merchants.
In another clinic, they helped on my word of honor.
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November 26, 2023
My cat started experiencing health problems, he was sick every other day.
I became worried and turned to the Alfa-Vet clinic.
16.11 the cat had an ultrasound and took blood tests. Doctor Garanchik N.V. prescribed medication and diet.
On 25.11, a second blood test was performed, which confirmed the diagnosis: Chronic renal failure.
I want to express my sincere gratitude to the doctor Garanchik N.V.
Thanks to your competent explanations, I clearly understood how the treatment would take place and how to maintain the health of my cat. I especially want to thank you for your attention and support throughout the entire treatment process. You are not only a professional in your field, but also a person whose care and attention extend beyond the standard medical care. Garanchik N.V. always found time for calls and clarification about the progress in treatment.
Now my cat is feeling well, and all this is thanks to your professionalism. Thank you so much for your sensitivity and human attitude to your work. I wish you success and prosperity!
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June 25
I recommend. Excellent doctors. They approach their work responsibly. One of the best clinics in Minsk
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June 22
I came with one, under stress, they threw a bunch of everything at the classics that they didn't need in the end, and ultimately they didn't solve the problem I came with.
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January 15
The best veterinarians! We are regular customers, and we are always satisfied with the service! Professionals work, they are always ready to help, even in an emergency situation. We love Bolmatova A.M. very much - our oncologist, who has been leading a soy dog with oncology since she was 8 years old, now she is already 13.5!
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July 3
A wonderful clinic. Visiting by appointment, there are no queues. Fast and high-quality service
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July 22
They helped the animal. Quickly, efficiently, and kindly. Thanks!
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February 19
I did a chest X-ray on the cat. It was necessary to take 2 pictures. The 1st picture is normal, on the 2nd it is impossible to understand anything at all. The photo was taken by a laboratory assistant, because there was no doctor that day. The laboratory assistant sees on the computer how the picture turned out and could ask to hold the cat in a different way and redo the picture. It turns out that you wasted your money.
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February 28
We took the cat here a couple of times to see the dentist.
I liked the fact that when they asked to trim the claws of the animal, in addition to the basic procedures, the cat, in addition to manicure, also had a pedicure 😁
I rent a star for a small room
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February 8
Great vets. One of the few clinics where they give quick test results. The dog was donating blood for progesterone, it was necessary to track literally in real time.
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July 1, 2023
Клиника не из дешёвых, по внимательности как норвешься, все зависет от врача, запись не говорит не о чем ,если записались на 18 00 в лучшем случае у врача будите к 19 00(это касается на ул Академическая) на Карастоянова ситуация по лучше,там если по записи,время ожидания до 15 мин это нормально ,по ул.Независемости из плюсов что круглосуточная, из минусов ночью не делают УЗИ ,рентген и т.д тоже всегда очередь,даже если по записи..
Если из плюсов, одна из лучших клиник.Конкуренцию может составить клиника SAS,(цены + - одинаковые)поверьте всю жизнь у меня животные есть с чем сравнивать по г.Минску
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January 8
Excellent clinic. Reasonable prices, highly qualified doctors, polite, attentive. Please contact us, you will not regret it!
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December 28, 2023
A negative impression. The cat has alopecia in the abdomen and hind legs - so we had an X-ray of the spine and an ultrasound of the OPB. They took the blood. An hour after the visit, they called and said that the blood had clotted, and they needed to retake it. What do you mean, curled up?! How could you take it like that?! They threw away 300 rubles. There is no queue, but the reception lasts for an hour
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June 4
Very sensitive and responsive specialists.
I recommend it to everyone!!!
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October 28, 2023
From my point of view, the best network of veterinary clinics in Minsk. Friendly highly qualified staff who treats their tailed patients like their pets.
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November 2
Great place!Veterinarian Reshetnyak is a specialist in his field!Recommend.
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October 8, 2023
Of the Alpha-vet services, I used only an X-ray for my cat. I liked the doctor. A competent specialist. Everything went very quickly, I made a diagnosis.
But they have a tiny waiting room. When a lot of patients gather, even standing up so as not to interfere with others walking down the corridor is a problem.
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November 17
They killed my animal. Next time, think about it or you should work here. God is your judge, you will answer for everything there.
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September 30, 2023
It's not about medicine and not about doctors...
sales managers, I would call them that.
They wrote out 4 drugs in injections and said not to come to them for treatment, because the cat has SARS and they will have to quartz the room because of us. And the fact that no one undertakes to inject injections bought by the patient in alfa-vet was not warned... Would you like to be treated yourself so that you are not admitted to the clinic because of SARS?
Not another foot!
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January 21
They did a blood test for the dog, the tests did not come. There is a girl sitting at the entrance who spoke quite rudely, it was unpleasant.
The doctor who did the ultrasound is a real professional, saw all the problems with our dog and the operation went well, thank you
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