Alfa-Vet, veterinary clinic
265 reviews
July 9
We did sterilization here, we did everything efficiently. They work really well here. The clinic is large, they do a lot of different services. There are separate entrances for large and small dogs.
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1
August 30
Review of the Tsegelskaya OI
The situation that I will describe has a deadline, but it is not forgotten
We have contacted the AlphaVet clinic several times, as it has a convenient location and round-the-clock operation. I will not say that the treatment was always chosen correctly, but, nevertheless, the situations were partially solved, and based on this, it was possible to further select treatment regimens and complete them safely. The attitude has always been very good and attentive, which I appreciate in the service sector. However, several recent cases have not been distinguished for the better.
We came to the clinic with a neglected situation due to improper treatment and an incorrect diagnosis by another clinic and doctors. I have no complaints about the clinic here. At the examination, the therapist said that there was a last chance to leave the pet in the hospital. Unfortunately, there were no chances, but there is always hope for a miracle, which rarely happens. I hoped for this and left the pet in the hospital overnight. However, in the morning Tsegelskaya O.I. called back and said that the situation was critical and it was better to euthanize.
We immediately came to the clinic. I want to emphasize that O.I. had a dismissive expression on his face. It was difficult to react to this, as she spoke politely enough, but then the situation developed differently. We have clarified all the nuances in order to understand what has been done and what has not been done, since recently we ourselves rescued the animal from a seemingly hopeless situation. Of course, I was not satisfied with all the answers; for example, the cat screamed all night in pain, and he had to be given painkillers. I understood that he was screaming because he was alone, because nothing like this had happened at home before, but at the clinic he immediately began to meow if I left for clarification, and at that time he remained in the carrier. Instead of calling me even at night (we agreed that they could call at any time) so that I would come, O.I. drugged him, and they made claims to me that he was in pain.
If the doctor does not know how to make diagnoses, let him read the necessary literature and undergo additional training, which she clearly lacks, rather than sucking them out of her finger and then making claims.
What happened next? It's time to say goodbye. The doctor said that we should hurry, as she has a lot to do. But she didn't give us a memorial service, and we didn't need her help anymore. Why the hell was she rushing me?! She saw that I was in tears and unable to rationally resolve serious issues. If she has so many things to do, she could do them. My cat was lying in a separate stall, for which I paid twice as much; I didn't bother anyone and stood next to him.
As I have already explained, I could not make rational decisions. I hurriedly said goodbye to the cat, and that was the end of it. She said to wait outside the door — they'll take him out. It was brought to me in a box. Then I had to stand in line for about 20 minutes in tears with a box in my hands to pay. This is no longer a claim, but a reasoning about a purely human attitude, which does not exist, a moment that I did not pay attention to while in the situation, but noticed after writing this review: could the clinic administration or even O.I. not see the situation and accept payment earlier. I want to add to the moment that I was not some kind of inconspicuous, standing on the sidelines; the whole queue was staring at me, at me and at the box. One woman in the queue with her cat looked at me with disgust and fear — it looks like she was afraid for her pet. It all looked like some kind of mockery of clients in a clinic with a "high level of service." By the way, the administrator thought it was wrong — I overpaid twice. After that, they called me back and informed me about this incident; the money was returned, but I had checks with full treatment, I would have discovered everything myself later. But the fact itself: knowing the whole situation, there is still a question with money, which then again has to be solved.
Conclusion: the pet was not allowed to say goodbye and was accused indiscriminately of the situation; a rude disdainful attitude manifested itself in a difficult situation. And all this happened in a clinic that positions itself as a clinic with a high level of service; many questions arise.
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5
June 30
Excellent clinic. I brought a kitten I found on the road. They served almost without waiting in line. We have advised a lot, we have done a lot. I recommend it!
The kitten, after all the advice and the 50-50 forecast, survived, now happy and happy pleases everyone around)
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1
October 23
I don't know why there are so many positive reviews. I'll tell you my story. And she's terrible. Our cat is 15 years old. We came to the clinic with hope. And there wasn't much left to put our family member to sleep. We've been waiting sooooo long. And only after repeated questions, and when the scoreboard had already turned red from the long wait, we were invited. And what a surprise I felt when our doctor turned out to be someone who had just stood and talked to the administrator before. Nothing, the animals will wait. Our pet had pulmonary edema. And he even started spewing blood out of himself. They said it was euthanasia. OK. The robot girl has arrived. She didn't even let me say goodbye. I just shaved my paw and injected it. Then I ran to get a towel, and only then were we given the opportunity to kiss our family member. I understand everything, it's a job for them. But there must be at least something human left. After all, we've been for him all our lives. That's all. I would like to say a huge thank you for the human attitude to the payment administrator, who was the only one who said "I'm sorry." Yes, it's not the first time for her, but it's the first time we've lost a pet. Do not euthanize the animals here. For the human is alien here
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3
October 7
I would like to express my deep gratitude to Anna, a veterinarian-dentist, for the professionalism and care shown during the operation to remove diseased teeth from my British cat. The doctor was very attentive and advised us in detail on all issues related to postoperative care. Thanks to her sensitivity and experience, our pet recovered quickly and feels great. I bow low to Anna and the entire clinic team for their hard work and caring for our four-legged friends! I recommend it to anyone who is looking for high-quality veterinary care!
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1
May 24
The clinic is good, we addressed various issues, with a cat, with a dog - everything was on top.
The only flaw is organizational. Some veterinarians work for several branches, and, for example, when making an appointment for a repeat appointment, it turns out that the specialist treating your pet is in Uruche only this week, then he is in the central district for several weeks, etc., he will appear in Uruche only after half a month, and you choose: either wait a long time (this is not always possible), or go through the city to another branch.
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2
September 27
It seems like it's not bad, but oooh, we arrived for an X-ray, waited in line for an hour, although there were second ones, they were forced to hold the animal on the X-ray, took a picture on which nothing was visible, in another projection the cat did not let us do it. Noooo, in another clinic, they did it! And there was no need to pervert with the poses of the cat, everything was visible. Closer to the point, they said it was necessary to take a picture under sedation, prescribed an anesthetic and began to insist on a trace record, but that would be all right, but they did not give the recommendations that must be followed, they did not say that it was necessary on an empty stomach, as a result, they came to another clinic once, we were refused sedation, since the cat had recently eaten Money is wasted, we just went to the doctor once again. A huge disadvantage of alpha vet is that they did not give a recommendation on how to prepare for the next session. Well, and the future, it was possible to take a picture without sedation, on which everything would be visible and not to pervert over the kitten. For a specialist who will read this review, on the hind leg, a fracture in the growth zone, you can do this: put the cat down, take the thick part of the leg (hip, I would say) and pull out the paw. And not, as we were told, on his back and stretching and wringing his paw as it hurts him very much. That's all I wanted to say. Don't set foot in this clinic anymore
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2
1
September 17
The claim is only to the management, the price of a piece of veterinary patch that costs 5-6p a whole roll, and a piece for 2.5r is sold, an ordinary patch that peels off the skin, and they could not remove it even in the clinic, an unsuccessful batch, and they still sculpt it, at home they tried to remove it for 2 hours, it turned out only to cut,the girls on the reception is torn apart because of the live queue and calls, the air conditioner did not work,customers and employees were sweating, the paper in the toilet leaves much to be desired, for such money there should be a 10-layer one, there is no parking, there is no queue like before, it is understandable, +30% at night, for some reason they have 8 in the morning another night, disappointed, the price has increased, the service is worse than it was, I have been serviced by them for many years, this was the last time
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1
1
June 8
The best vet clinic in the city. The doctors and the junior staff are all as selected. The ratio is 100 points. Thank you to your team and I wish you all the best and prosperity.
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3
November 28
One of the best clinics in the city. They work around the clock, there is an X-ray and ultrasound. Round-the-clock intensive care unit. And most importantly, the staff who care!
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May 13
The clinic is beautiful. These are all advantages
The reception desk is located opposite the entrance, but for some reason sideways, and the girls themselves are hidden behind the goods. It's understandable why - they have very important conversations with each other, you don't really care.
We came by appointment, it was not an emergency. The animal is young and well-groomed, the attitude towards it was slightly better than normal. At the end of the procedure, he was calmed down a little and that's it.
The attitude towards me was "pay and leave" neither hello nor goodbye. At the same time, I had to insist on an additional examination several times (although it would seem that this is money)
The sediment was extremely unpleasant, I don't want to come back here anymore
There are no questions about the professionalism of the staff, but there is a big minus in relation to people and animals of the rest of the staff, especially from the entrance administrators.
At the same time, in other offices, a completely different attitude towards animals was heard, so maybe I was unlucky
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3
1
July 3
I have a double impression, I did not really like the consultation, although everything depends on the doctor. The presence of a laboratory, other diagnostic and surgical rooms is a huge plus. However, if the pet has taken food, they will not take any of the tests and will not do an ultrasound. The poet will have to come again.
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January 6
The clinic itself is very good, beautiful, everything is clean, there is no smell.
I won't vouch for all the vets there, most likely we were just "not very lucky." We got to the veterinarian Ryzhanovich Yu. A.
And if with Caesar (our dog) She was nice, then with us... There was a direct feeling of neglect.
Yes, our dog is old (16 years old), maybe we didn't take perfect care of it. But it felt like we were just terrible hosts.
I wanted to leave after 2 minutes.
They didn't give us any discharge, no recommendations.
Let's put it this way
We won't go back there anymore, there's a residue left. There are other clinics with the same prices and professionals.
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4
April 6
A beautiful and cozy room. Pleasant and polite communication of the staff. A wide range of services. Everything is built on extortion of money from those who applied for help. They will definitely send you to several doctors and more than once to get more money. The clinic is for those who do not count money.
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7
1
April 6
We regularly carry the cat here, because it is closest to home. Good specialists always found the problem and always helped. Of the cons: they charge money for everything (I know how much gloves, cotton wool, etc. cost in the purchase. and they sell for overprice)
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December 23, 2023
I would like to thank the clinic for providing professional assistance and all possible support! No matter who we turn to, all the specialists are a miracle! And the girls are administrators, and assistants, and doctors, and those who work at the call center. I would like to express special gratitude to the doctor Ignatovich Ekaterina Vladimirovna, who was aware of our situation. A doctor with a capital letter!!! Thank you, Ekaterina Vladimirovna ♥️. Thanks to the doctors Pashkevich and Tsegelskaya, they promptly helped to eliminate the complications of vaccinations. We also visited doctors Garanchik, Freund and Gusak, who did their job with all their heart and one hundred percent. I would like to note separately the clinic's policy - honest provision of services without unnecessary examinations. Greetings to all from kotomama Grazhina, Kurget and Prince Plombirchik.
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4
January 29
The clinic looks decent and pleasant at first glance. But the advantages end there. The examination was on Monday, 01/22/2024. They brought the dog for examination, the dog is elderly, 13 years old. They took X-rays and ultrasounds, and passed tests. The doctor Reshetnyak A.V. looked at the X-ray, didn't really say anything. The dog had a breast tumor, which she basically lived with for a long time. The doctor also said that the lungs were bruised (and what this means is unclear) and there are heart problems. The dog was not feeling well at the time of the examination. They asked for advice on treatment and maintaining her health as much as possible. Reshetnyak prescribed treatment - two medications. One is human, the other is canine. Then came the tests, which were good. The doctor called back and said, with such tests, you still have to live and live. The dog felt better for 3 days, but after taking the previcox medication on Friday, after half an hour, the dog stopped standing on his left front paw. On Saturday morning they took me back to Reshetnyak. I just got a painkiller injection. I didn't even listen!!!!! Moreover, he wrote about the lungs in the card himself!!!! Of course, I've already ripped off the money. He promised to call in the evening and ironically did not call. By evening, the dog began to suffocate, and immediately we went back to alphavet. We waited for the reception at night, when no one was there, for half an hour! Another doctor listened and said - the dog has pulmonary edema. They took him on a ventilator, and the dog died an hour later. As a result, 200 rubles were paid for the box with the corpse. My opinion is that the clinic finished off the dog without making the right diagnosis, without prescribing the right treatment. It is extremely unclear what she was treated for. Doctors are negligent, not professionals!!!! Do not drive to this place if your pets are dear to you!!!!!
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10
November 16
Alas, they tried to cheat on the payment. Take an extra 55 rubles . The treatment did not help at all. We faced rudeness at the reception. But those who perform procedures on animals deserve a low bow. And, by the way, dislike the management. Shame for the survey behind the staff's back.
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September 26, 2023
I contacted Alfa-Vet about the treatment of the Squirrel cat. Very friendly specialists work in this clinic. I had to contact the clinic at 26 Akademicheskaya Street and 177 Nezavisimosti Ave. In the first clinic, I did ultrasound and ivs for the cat, in the second I operated on the cat. I am very grateful to the reception specialist (who worked 30.08 on Akademichesaya Street) for her help in selecting a surgeon for surgery on the same day. I am also grateful to doctor V.I. Tyupkin for his detailed consultation (I listened to her very carefully) and special thanks to doctor V.V. Vasiltsov, who operated on a cat (which is already 15 years old). If necessary, I will use only the services of Alfa-Vet clinic. I recommend this clinic to anyone who has animals. Once again, I express my deep gratitude to the Alfa-Vet specialists.
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1
September 15
Professionals work. You can safely leave your pet. The only thing is that it is not very convenient to arrive by car and there are quite a lot of people in line, if without an appointment. And so - you can apply.
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November 23
A bad clinic
Very
They probably write good reviews to themselves.
They killed my cat.
They just work according to the scheme
No involvement and no desire to understand anything
Never contact this clinic
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1
April 21
The best clinic, before we got here, was at four and no one helped us, but here the doctor immediately made the correct diagnosis and began treatment. I would like to express my special gratitude to Svetlana Alexandrovna Davydenko, she helped our Chinchilla to become healthy, now only to her)
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1
February 9
In 3 years, I came here twice on an urgent basis with a bloated dog.
For the first time at night, the doctor did an ultrasound on the floor, because I could not lift my 50 kg dog on the table. Then there were injections.
This January, I rushed in during the day - the dog was already having trouble breathing. We examined him immediately, despite the queue in the corridor, took an X-ray just in case (they helped me lift him onto the table, although lifting would have been better, of course), I had to pump out the contents of my stomach under sedation, but everything was done, after a few hours the psyn calmly went home, now everything is fine. Thanks to the staff, especially to the young doctor Gleb Berezuev!
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2
June 30
So-so. Callousness and indifference. The puppy died in my arms in their waiting room. Perhaps there was no help for him anymore, and I don't blame anyone. But I didn't like the attitude very much.
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3
March 7
I arrived at 6.35 a.m. in the morning to dig the dog. There was no one in the queue. 50 minutes in a queue without a queue - AND NOTHING! I didn't just come at such a time, I wasn't walking around, but it was necessary at this time. The receptionist said that the doctor and the assistant put a urinary catheter on the dog from the hospital - well, they put it on for a long time. If everything takes so long and two people can't cope, then you need to strengthen such staff. It also appeared on the screen periodically that we were already at the doctor.
I sincerely DO NOT RECOMMEND this place!
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3
1
August 20
Thanks to the staff: teachers and administration for the high-quality organization of the pet treatment process
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February 23
I applied to this clinic on the night of 18.02. The sleepy administrator wrote down the data absolutely unhurriedly and said that the doctor would be right there. As a result, they waited 10 minutes, there was no queue, the doctor did not appear, urgent help was needed in removing a foreign object from the puppy's stomach. After my request to urgently call a doctor, the administrator discontentedly went to look for her. The doctor, Bolmatova A.M., was no less dissatisfied with our visit, did not try to examine my dog, did not do an ultrasound and refused to administer an emetic, which was necessary to avoid endoscopic extraction and surgery. We were also offered an endoscopic extraction only in the evening due to the lack of a specialist.
To my question, "what should I do?", they told me to go to another clinic, where, fortunately, they helped us without question.
Disgusting attitude.
Why declare a clinic providing round-the-clock care if they can't actually do anything?
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3
3
June 23
We arrived for an ultrasound, on a first-come, first-served basis. They said that the waiting time was 1.5 hours, after that time, they found out that they had to wait another 2 hours. The service is gloomy. 1.5 hours wasted.
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3
December 28, 2023
I stopped by only to buy a rather rare medicine, I did not apply for veterinary help. We consulted, advised, helped to choose - everything is fine
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May 24, 2023
Посоветовали эту клинику знакомые, когда обзавелся котёнком. Первые разы все было нормально- простые процедуры прошли хорошо (вакцинация, осмотры и тп). Но вот когда случай стал сложным... У кота начался гингивит. Долго не проходил, я мазал всякими мазями, но тщетно. Десны были не просто красными, а кровоточили. Пришел в АльфаВет к стоматологу. Она осмотрела, отправила на ПЦР и прописала Орозим от зубного налета. Сказала, что если ПЦР ничего не покажет, то мажьте и все пройдет. ПЦР был отрицательный, я мазал месяц, но толку было ноль. Шла кровь. И тут случайно услышал, что при такой же проблеме помогал антибиотик. Я купил Амоксиклав и, о чудо, через три дня десны прошли!! Год страданий кота и три дня антибиотика. А мог бы продолжать мазать дальше абсолютно бестолковыми кремами по рекомендациями врача этой клиники. Когда обратился с прививкой сюда и рассказал об этом, то мне сказали "ну этот стоматолог у нас больше не работает и она уехала". Отличный аргумент, что же. В общем, сейчас осталось немного красноты на задних зуьах, но с этим я пойду в другую клинику. И со всем остальным, раз у них так е врачи и такое отношение. А то вдруг попаду на очередного увольняющегося.
ПС. Кстати, когда брали кровь на ПЦР (который вобще не нужен был, а стоит 50 баксов. А нужно было клинический анализ крови), то брали ее какие то студенты, вдвоем ходили консультироваться как делать, потому что не могли найти вену (неожиданно шерсть мешала!), и было видно, что ребята неопытные. Никакого контроля более опытного врача не было. Не стал скандалить, потому что в итоге справились. Но выводы для себя сделал. Прививку тоже делает не врач, а неопытная медсестра . Больше сюда не пойду, хотя очень удобно расположена от дома, а деньги на любимом животном не экономлю. Но кот- это самое близкое мне существо и доверять его им не хочу и вам не советую.
9
April 4
A good clinic - they fixed our cat (though on Karastoyanova), but the doctor took it here and there depending on the day. Further, routine vaccinations, chipping and other procedures began to be serviced here.
I've had some dripping. No questions for the staff. I hope this will continue to be the case.
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September 9, 2023
Крайне не рекомендую приводить сюда питомцев. Только если на обследование, не более. Все отличные специалисты по лечению уже давно ушли отсюда. Дежурное лечение сейчас здесь от всех болезней - капельница. Межпозвоночная травма? Злокачественное новообразование? Вам нужна капельница, ваш питомец истощен! Медсестры тут в большинстве своём не опытные, поставить катетер первого раза это навряд ли. Ночью действует "особый тариф", но в случае если нужна помощь - один доктор и очередь на 2,5 часа. В общем, лет пять назад, было очень даже здорово. Сейчас - ни ногой!
6
September 17
Thank you very much to Dr. Vasiltsov V.V. Very professionally.
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December 17, 2023
We got here for the first time. I brought pesel. Everything is very cool. Professional doctors. Polite staff .We were satisfied with the visit.
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January 12
In April 2023, nothing foreshadowed trouble. We brought a cheerful fluffy dog to an appointment with Meleshcheva's doctor about the smell from the mouth and dental sanitation. He was scheduled for surgery to clean and remove his teeth. The operation was performed by doctor Pashkevich, but something happened during the operation. Either an infection was introduced, or something remained in the wound. And in the first couple of weeks, everything was fine, except for inflamed lymph nodes. But then the situation began to deteriorate, the smell began to appear from the dog's mouth again and pus with blood began to flow. In addition, purulent ulcers began to form on his back.
I was so glad when I saw that Meleshcheva's head physician is an endocrinologist (and the dog has huge lymph nodes), a dermatologist (ulcers), and a dentist. And I also read the laudatory reviews. And I trusted the doctor completely.
As a result, we spent almost the entire summer on vague, sluggish treatment: half a pill of an antibiotic, then half a pill of hormonal drugs. With each appointment, a new diagnosis was made (including allergic cheilitis, which is actually an allergy to constant contact with an allergen and had nothing to do with my dog), the dog's condition worsened. The lymph nodes did not decrease. At every appointment, I noticed that pus flows from the right side of the upper jaw, where the tooth was removed. But bp. Meleshcheva looked at healthy teeth cleaned by ultrasound during surgery for a second and said that everything was fine there. The dog was already in a very bad condition. Trust in the doctor was disappearing. As a result, Ms. Meleshcheva decided to absolve herself of responsibility and sent her to an oncologist because of lymph nodes with suspected cancer. Although Dr. Vasiltsov took cytology samples at the first appointment and the result (negative) was ready very quickly. And doctors from other clinics have already explained that it was necessary to find the source of the infection and carry out more "aggressive" antibiotic therapy in early summer. And the pus has already begun to fill the right eye (see bp.Kukushkina said that he came across a stick, although the dog was no longer even taken outside) and a "ball" inflated near one of the lymph nodes on the right.
Another clinic prescribed bicillin and dexamethasone injections, but the devil pulled me back to Alphavet. V. Vasiltsov canceled everything. He complained that he earns 80 rubles a week (the grandson with whom we were at the reception was shocked by the doctor's behavior). No one paid attention to the fact that I kept showing where the pus and blood were coming from. The dog's organs began to fail, the eye burst (just sprayed with a jet). Pus was pouring from everywhere.
On October 8, the dog died.
Yes, this is a well-equipped clinic and everyone around you is smiling politely. But all these smiles and depreciation of equipment will be included in a huge bill, and no one is responsible for the torment and death of an incredible pet of the whole family.
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8
2
July 2, 2023
Хорошо организовано. Даже в выходной нет больших очередей, что весьма приятно. Внимательный персонал. Отзывчивые сотрудники клиники. Соответствие желаемого действительному!) Молодцы,как ни крути!)
December 13, 2023
A good clinic! We've been here a couple of times! Even with the presence of a queue, everything is pretty fast and efficient! It works at night, which gives a huge plus
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November 17, 2023
Unfortunately, the meeting with the vet clinic did not please. I didn't come for a consultation, but with a simple question (even without an animal), but the paramedic who was walking down the corridor had to be grabbed almost by the floor of his robe. As a result, he said that he had no right to talk to a client without an appointment at all and hurriedly disappeared behind a beautiful door. In general, Dr. Aibolit did not work out of this guy. The sign and the facade are not always equal to mercy😿
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3
October 22, 2023
If your animals are dear to you, then NEVER take them to this clinic. You can start with the waiting time, when the reception was at 15:00, and they took it only at 15:40, a veterinarian with a dissatisfied face.
Did the dog ultrasound, diagnosed OVERWEIGHT!!! a month later, the dog died of uterine cancer. A year ago, they brought a cat, which also could not be diagnosed, they said that EVERYTHING was FINE!! in another clinic, a diagnosis was made and if they had not started treatment in time, the cat would have died. never!!! don't bring your animals here. absolutely non-professionals work. They don't even deserve 1 in the rating.!
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7
1
August 12, 2023
К сожалению, не могу порекомендовать больше данную клинику: в результате ошибочно поставленного диагноза умер наш любимый друг - маламут. В возрасте 6 лет.
1. Узист, работавшая в филиале на Карастояновой 4 июля во вторую смену (к сожалению ФИО я не запомнила) отказала нам в приеме из-за габаритов собаки. К сожалению, я не смогла поднять собаку в 43 кг в одиночку на смотровой стол. Персонал клиники не оказал никакой помощи. Ни администратор ни сайт клиники не указывают на то, что стоимость УЗИ не включает фиксацию больного животного. Как на счет регулируемых смотровых столов, администрация? Цена вопроса - 700 USD.
2. Узист Фрейнд Наталья Анатольевна 5.07.2023, основываясь на собственных умозаключениях, а не диагнозе, после первичного осмотра и процедуры УЗИ среди всего упомянула «возможно вам нужно будет даже отпустить вашего питомца». За два приема и оплаченных процедуры УЗИ она так ничего и не увидела на экране. Абсолютно бездушный в общении «специалист», у которого информацию приходилось вытаскивать клешнями. Я не понимаю, каким образом в частных учреждениях держат таких «абыякавых» специалистов.
3. Старший врач клиники Игнатович Екатерина Владимировна, осуществлявшая процедуру УЗИ в третий раз, в отличие от Фрейнд увидела «что-то» на УЗИ. Даже сделала предположение, послужившее основанием для выставленного ошибочного диагноза. Но на вопрос «что же нам делать с этим всем», ответила что-то вроде «ничего. давать таблетки. он же не умирает». Умер, Екатерина Владимировна. Из-за отсутствия интереса копнуть поглубже. Хорошо, что намекнуть о том, что вы старший врач клиники вы не забыли.
4. и.о. Гецман Павел Владимирович - самый адекватно общающийся специалист, но доверился тому, что написала Игнатович. Сложилось впечатление, что он разрывается между клиентами. И у него просто не хватает времени сосредоточится на вопросе.
Ни один из вышеупомянутых специалистов не соизволил померять температуру животному, несмотря на указанные нами симптомы и сопутствующие события (перенесенную ранее операцию). А у собаки была температура 41 и всё это время пробит кишечник.
Почему никто не направил нас на рентген, который так расхваливается в профиле инстаграм клиники??
Ассоциации с этой клиникой теперь самые ужасные. Несмотря на длительные взаимоотношения и положительный опыт в прошлом, с Альфавет мы потеряли драгоценное время и нашего самого дорогого Друга.
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September 2, 2023
Не рекомендую эту клинику! Позвонил, спросил цену по телефону на анализ крови у собаки на прогестерон, сказали 48р, по факту выставили куда большую сумму 73р. Взять кровь нормально не смогли (троем) студенты наверное, порода к слову йорк, попробовали с одной лапы, потом решили взять со второй, и конечно выставили в счёт всех инструментов по два (бинты, шприцы и тд) на мой вопрос почему я должен платить за другой комплект материалов по вине некомпетентных ветеринаров которые не умеют взять кровь у собаки, ответили что так бывает и все. Делаю такие анализы минимум два раза в год, но такого не встречал ни где + для Расшифровки, надо записаться на платную консультацию, абсурд. Ни в одной ветклинике тонкого не встречал. Даже в госветстанциях куда все лучше, а этот анализ сделать у них золотым получается. Обращался три раза и два раза одно и тоже с оплатой, узи делали лишнего не выставили. Не пошёл бы к ним но надо именно сегодня и близко к дому. Не рекомендую от слова совсем!!! есть много других адекватных клиник, у которых и цена и качество соответствует заявленным. В целом врачи может и не плохие, но к сожалению мне они не попались
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January 14
They worked at Uruchye on January 1. The staff is friendly. Our pet was immediately examined by a doctor and offered treatment options. They took blood and put ivs on. The result of the treatment is 4 drops and injections. The pet is alive and well. Reviews write different things about them, but! We were treated there and I can't say anything bad. We took note of this clinic.
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November 14, 2023
We were at the orthopedist. Excellent advice. I explained everything, practically gave a lecture about people and dogs. No imposed services, the reception is exactly at the time that is scheduled. I was very pleased with the consultation. 36 rubles. There is no Parking, or rather, there is no place to find, this is a minus. Did you like the clinic
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October 24, 2023
We were at an oftolmog's reception. I really liked it. Modern clinic, conveniently located offices, waiting area. A professional doctor!
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March 27
Thanks for working around the clock! They were accepted, listened to, and analyzed on the spot. They pricked me . They also called back , asking about the condition of the pet ! Well done!
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October 24, 2023
When will this poorhouse with non-professional employees be closed? If your pets are dear to you, then never contact this hospital.They brought the dog to do an ultrasound, not only was the doctor late for the appointment, then the device hung up and finally all he saw there were fat layers, and our pet died of cancer. I do not recommend this hospital to anyone!!! You can't leave a review without stars, but you didn't deserve one either
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January 20, 2023
31 декабря в 19:30, когда все уже накрывали на стол и готовились к празднованию - мы (я и мама) вместе с нашим любимчиком - песиком Тотошкой оказались в данной клинике. Наш питомиц задыхался, изо рта шла пена, начались судороги - дорога на такси до клиники нам показалась вечностью, хотя заняла 15 мин (нервы были на пределе).
Нас встретили очень приятные и вежливые девушки на ресепшене. Буквально, в течение 3 минут к нам подошел врач, чтобы оценить состояние питомца и необходимость оказания неотложной помощи (и это не смотря на полную загруженность - к большому сожаление, в этот день столько животных нуждались в срочной помощи). После, маму с Тотошей сопроводили в процедурную, где песик дышал кислородом (ему стало гораздо легче). Сделали уколы, выписали лечение. Причину произошедшего и диагноз определили моментально.
Неземной поклон всем, кто принимал участие в спасении нашего члена семьи.❤️Вы - ангелы на этой земле для тех, кого мы любим всей душой!🥹
Приятно шокировала сумма оказанных услуг - 39BYN (1000 российских рублей). В Москве бы пришлось заплатить, минимум, в 15 раз больше (я не преувеличиваю - хорошо знаю, о чем говорю).
Забыла про главное . . . Не смотря на то, что в интернете выдало внушительный список круглосуточных ветеринарных клиник в Минске, «Альфа-Вет» - единственные, кто реально работали 31.12.
Огромное спасибо!❤️ Вы - лучшие! (Даже на уровне Москвы за бешеные деньги.)
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December 31, 2023
It's a little expensive. They treat and diagnose well. I have been applying for several years, first I went with my old cat, now with a new pet
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November 23
Many thanks to the doctor Dmitrushko A.M.
After what we went through today, I can't just put words together, but I really want to thank this person
Just thank you so much, I wish there were more such doctors🥹❣️
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September 2, 2023
Врачи ставят абсолютно разные диагнозы по одной и той же жалобе и не понятно, что делать и куда идти.
Мопс, девочка, 2 года. Пришли на прием с хромотой на одну лапу, поставили диагноз - папиллома между пальчиков, которую надо удалить. Пришли в назначенный день на удаление, а врач отказался делать операцию и сказал, что это вообще из-за аллергии и грибка, хотя на предыдущем приеме ничего такого никто не говорил. Потратили около 200 рублей на консультации и анализы, а в итоге так и не понятно, в чем проблема и как ее лечить :/
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