I gave the car to adjust the valves, they said 2-3 days, as a result, 5 days passed, no one dialed, they did not answer the calls, I came to them and began to communicate, as a result, no manipulations were carried out with the car, I left again, I arrived 3 days later, they did not pick up the phone, it was Monday, I asked please call on Tuesday, tell me what and what are the deadlines *** to which I was answered well*** As a result, there are no calls on Tuesday, they do not pick up the phone themselves, they arrived on Wednesday and took the car. In 9 days, I was supplied with 2 coils and candles 😂😂😂😂 to check, although I gave the car to adjust the valves. Although the coils and candles were new, I do not understand why such a manipulation was carried out. So much for the official dealer!! The relationship to the customer is MINUS 99999999 ❌ in the end, nothing was done, the car just stood for almost 2 weeks
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Н
Носкович Юлия
Level 8 Local Expert
December 7, 2024
Long service, they announced 4 hours for THAT, in fact they did 6 hours. Thanks for the free coffee and lollipops, but you should also put on TV so that time passes faster. Locals may not care, but nonresidents have money.
I gave the car for repair, today they called and told me to pick up the car due to its readiness to leave. Upon arriving to pick up the car, I went through the standard acceptance operation (formally signing the act without inspection), the employee simply handed me the acts for signature, gave me the keys. When I opened the doors, I saw the thresholds smeared with paint or some kind of chemicals with paint. I actually made a claim to an employee Igor (body repair), who began to elegantly refer to the fact that there was a film that left such traces. Even from the photo it is clear that this is NONSENSE, he said that it would wash everything off with a solvent. I demanded a book of complaints and called the management, to which they replied that we could not provide a book of complaints, because there was no person responsible for this, and the management was not in place.
With a very busy schedule on the service, we went to a meeting and found a window for TO-1.
The mileage was already more than 10 thousand and it was urgently necessary to go on another trip.
The car service definitely has 5 stars. IT took place 5 times and always without problems. After each of the first three, I had wishes for them and by the next one they were implemented. Which surprised me very much. I understand that this is how it should be for such money, but it's still nice.
Modern a/center. I carried out anti-corrosion treatment of the car body here. What, I want to say. There are disadvantages in the attention of staff to customers. You have to wait a long time for the employees of the a / center to pay attention to you, to clarify what is necessary for the consumer of their services.
I was told to bring the car for repair by 8 o'clock. I took time off from work and drove the car, and they didn't even start looking that day. Such a disregard for Cardin's attitude towards the client and
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А
Александр Л.
Level 8 Local Expert
July 14, 2023
Excellent service.
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Олег Комар
Level 9 Local Expert
March 25, 2020
Super service! Special thanks to manager Alexander. Everything is on top!