I do not recommend this bank.
Refund of money by card, all the deadlines have already passed, the money is not refunded. The operators also respond every few hours. They don't give precise answers, they answer vaguely or off-topic altogether.
I have been using the Alif card and app for almost 2 years now. There have never been any critical moments. I change money from Russian banks quickly inside the Alif application. The money arrives within a couple of minutes. For non-residents, you can complete identification in the office or online. There are quite a lot of ATMs in the city. If compared with other banks in Tajikistan, Alif is the most technologically advanced of all. With support, I also solved questions in the chat several times and everything was pretty fast, the problem was solved, no one gave up on you.
If there is a problem, I call 900, they tell me "you are the 29th in line")) I write on the website or in tg, they respond in 48-72 hours, improve the quality of services, do not cheat, recruit qualified staff and pay a decent salary so that experienced specialists come to work for you