Allur, Kia
84 reviews
July 15
Allur is a modern and comfortable car dealership with a very convenient location and surrounding area for parking new cars... The building is perfectly designed and thought out to serve its customers, huge stained glass windows make the inner hall look wider, taller and brighter... High ceilings allow the air conditioning and ventilation system to freely refresh the internal air flows, and the lighting system in the dark to distribute the bright rays of the lamps more evenly and comfortably enough... The managers know their business and do not obsessively serve future car owners, and the guards clearly keep order... Everything is at the level of international standards of developed countries.
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August 14
The selection of a large assortment is good. The staff is polite and helpful. I recommend. The main thing is that it works 24/7.
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May 4
The salon is good, the choice is also normal...The beautiful reception girls greet from the entrance, then the rude girl upstairs. There were 2 coupons. First, one coffee, later she gave the 2nd coupon, she immediately began to react inappropriately..who gave you why you drink a lot, as many as 2 in less than an hour... I've been here since October 2023, and this is the first time I've heard such nonsense...generally. what kind of services are there in a car dealership?.normally, the service can be selected...
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November 28
Very high-quality service, and a pleasant establishment and service, a lot of goods.
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January 4
Friendly staff. There is even free coffee, although sometimes without sugar.
There is always a queue for credit consultants-apparently there are problems with the staff, otherwise people would not be sitting on debt waiting
I understand that you need to sell everything in the window, but still, no one forbade you to be honest in describing those characteristics and reviews of the car. Being honest is still better, although it may not be fashionable.
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April 17
The best salon in Astana! Competent and polite consultants!!!! Everything will be explained and shown. They were issued quickly and without any problems!!!! I advise everyone to buy it in this salon!
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March 9
A great salon. Employees are trying , although a lot does not depend on them (for example, the delivery time of a car of a particular color or characteristics. But the main thing is that the employees themselves pay attention to the customers. But there are not enough credit calculation staff-there is always a queue-while waiting in line, you are already thinking about other salons and car brands
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May 5, 2023
As in all dealerships, the staff lacks the competence to provide high-quality service and tell in all details about the car ... the service is not very well versed in all the subtleties. For example, the traction in the car disappeared, they checked and said it was normal, although I felt that something was wrong. A month later, I stopped at the TO-2 where the air was replaced and the thrust appeared, although I initially talked about it, but I was ignored.
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February 28
The service is at a good level. I would like to single out Madi's manager from the sales department! From the service department - Dilnaz Esentur 🔥
Paper registration, including a car loan agreement, approval, receipt of a technical passport and a state number took 2 hours in time.👌
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April 30
Allur auto customer service is good, it is necessary to create a coffee,tea, drink-based service for the delivery of waiting customers.
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July 5, 2023
It's not the first year I've been servicing my car in this company. I want to say a big thank you to the whole team. They approach their work well and efficiently. The whole process from handing over the car to receiving it does not cause trouble and unnecessary worries. Many thanks to Bakhtiyar Maratovich. A real pro in his field. I recommend this service. Personally verified!
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February 17
Disgusting service the staff does not know the product being sold does not say the details of warranty repairs and warranty conditions repair specialists search for information on Google although they are supposedly ordinary and certified about cars the consultant does not know practically anything except what is written on the advertising booklet
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June 27, 2023
I arrived at Kia service for 12 hours. But they have regulations only until the 10th. The staff did not know what to do in such cases and offered to make a routine diagnosis with oil and filter changes. After the diagnosis, they wrote that it was additionally necessary to replace candles and gaskets, but there was no need to wait several weeks. But I'm passing through Astana, so I decided not to order.😥 Over the speakerphone, they constantly say that while you are waiting for the car to taste free coffee at the service, but it is not available (the coffee shop says that the limit has ended😂) In Almaty, I constantly go through THIS and there is a much better service from the same Alur, although the recording takes longer to wait.
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February 20
The facility is nice, new, and comfortable.
The service is excellent, the car dealership staff is polite.
Everything is great! 👍
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August 13
There is a good car store and a playground nearby
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September 9
Audaciously, Stylishly, it remains only to earn money and come to buy a new car.
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August 23
The hall is nice, but a little cramped. Low ceilings.
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July 10
Excellent service , friendly service
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July 20, 2023
I wanted to somehow take an invoice for kia soul, the manager behaves arrogantly, looks at you like a quilted jacket who came to kill him, the manager brazenly refused that he could not dispel the invoice since there were no cars, in fact there were cars through the call center I found out
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May 1, 2023
The salon left a very good impression both from the feeling of spaciousness and cleanliness, and from the very professional training of managers who do not stupidly try to sell the most expensive equipment, but really help the client understand which model is required.
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November 9
Kapets prices are better to order from Japan
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May 8
This is a place of luxury and wealth, there are a lot of cars, the eyes run away
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September 6, 2023
Security does not always look after the parking lot where electric cars are charging, gasoline cars are parked and there is no way to drive up to the charging station.
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October 5
Everything is great!!! Keep it up !!!
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November 14, 2023
The salon in which there are no cars in addition to complete sets, managers communicate on the stream, there is no interest in customers
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June 6
A good car dealership. It is beautiful and cozy
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November 29, 2023
Young managers treat their clients well. Guys, thank you!
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October 28, 2023
We got an excellent manager, explained everything, consulted....
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March 13
Full customer focus. Excellent service
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September 16, 2022
Managers in a very relaxed state do not greet, do not approach themselves, play football on the phone, ignore questions. If you compare it with the Hyundai heaven and earth salon, all the staff is assembled there. It's a pity you can't put 0 stars
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September 2, 2022
The best car dealership! The friendly staff will tell you everything, explain everything, offer you a cup of tea or coffee! In general, I advise everyone to visit a good car salon!!!
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March 18
A cool car dealership with good service
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July 3
A good car dealership
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December 14
Excellent service
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November 10
They work well
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May 22, 2022
A very good car dealership, responsive managers, but there are no cars available, as well as a pleasant salon, you can drink coffee and see cars
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June 27, 2022
It 's tinny.I bought a car and now I'm in agony.really, everything that doesn't break is not a guaranteed case, I'm tired of constantly driving to prove something, they don't hear . nonsense.I don't understand one thing, then why such an expensive one.I don't recommend it to anyone.
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February 13, 2023
The staff are all cool, Dauleta would like to point out, she will tell and show everything
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February 19
I thank the managers for choosing a car
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October 28, 2023
Excellent, they receive customers well!
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August 30, 2022
It is advisable to make a reservation for service not at 12:00h. Therefore, they will not have time for anything in an hour, and from 13:00 the workers have a lunch break
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June 9, 2022
The quality of the service is very good. They will tell and explain everything in detail
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June 3
Everything is fine 👍
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October 14, 2023
Everything is fine, but for some reason they don't sell cars to the friendly people of Russia! For reasons that are not clear.
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June 4
Horse prices for that
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July 29, 2022
Excellent company, strong service,availability of all specialists,reliable machines.
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August 4, 2023
A cozy and atmospheric place!
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June 30, 2022
We went to the car dealership today. Honestly disappointed, they are sitting on the phone playing without even looking at who came, why they came.
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August 8, 2022
Conveniently located, a good selection of cars
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April 20
The service is weak
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