Alma+
Address
Business hours
Open until 7:00 PM
Directions
Alatau
1.74 km
Nurmakov Street
226 m
155 reviews
September 10, 2024
disgusting service, boorish attitude towards customers. The technician brazenly just did not want to come on the appointed day, sit and wait for the whole day when you get a call. The next day, without warning, he showed up and called "why weren't you waiting for me on a working Wednesday at 2 p.m.?"‼️
If it were possible to put a score below zero, I would gladly use this function. I do not recommend this provider as much as possible‼️‼️
See original · Русский
3
2
November 24, 2023
I use the package of this Internet + TV provider
A great set of channels with good content
There are additional services from the provider.
Good service, through call centers and messengers, though sometimes it's hard to get through or get an answer.
Not the cheapest, but a fairly stable operator
But there is one, but a significant CLAIM - this is a problem with the speed of the Internet in the evening
From September 1, 2023 to the present day - evening use of the Internet causes only headache and rage!
And for more than dozens of appeals, I have not heard about the reasons for this, what solutions, nothing at all.
They just mock the customers - they all have the same problem, the response of the operators, and I'm not paying for the service for your problems, even if they tried to answer or even fix it.
I tried changing the modem and connecting a faster package and nothing HELPS!
See original · Русский
5
3
January 9
IT'S JUST THAT THE SERVICE IS SO TERRIBLE, I CALLED AT 9 A.M., GOT THROUGH TO 3 P.M., THE MANAGER WAS KICKED AND SHOUTED AT EACH OTHER, AS A RESULT, I TALKED TO ALMAT AND MEDET AND DIDN'T REMEMBER THE NAMES OF TWO OTHERS, THEY DIDN'T GIVE ME ANYTHING USEFUL AND DIDN'T ANSWER, THEY DON'T TRY TO SOLVE THE PROBLEM.
See original · Русский