Alma+
Directions
Alatau
2.02 km
Auezov Street
240 m
Similar places nearby
12 reviews
September 22, 2023
I have been using the Internet of this company for about 2 months. Everything is disgusting, from the quality of the Internet to the service. There are no complaints only to installers. Constant disconnections, minor freezes. The Internet was turned off for a week, allegedly due to an accident. Different people in tech support say different things: fire, hardware failure, etc. There are no warnings, there is no news on the site, there is no SMS mailing with a warning. It is impossible to get through. After a week-long outage, the connection was restored and discounts were again. As soon as it starts to rain, the Internet immediately disappears. Last time, the repair team said that the reason for the discounts could be a faulty router provided by the company itself. They said that if the problem continues, then you will just need to change the router. Now, when I call tech support, they tell me that in case of replacing the router, I will have to pay extra. For what? For the fact that the equipment that you rent is faulty? Conclusion: if it is possible to use another Internet, forget about this garbage dump, proudly calling itself a provider.
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2
February 2
Poor service. We waited for about an hour.
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September 25, 2023
It will do, but the number machine didn't work. The staff is very polite, everything is fine.
See original · Русский