My account was blocked for low activity. They say that I have practically not traded in the last month + the remaining $ 11 was written off in favor of the company. I received an email saying that to unlock it, you need to make a deposit of 1,000 (and it is not clear what was not specified - white rubles or dollars). Contacting them to clarify the situation is a big problem.
At the same time, it is not possible to log into your account on the site, because it simply does not load. Draw your own conclusions.
the platform sometimes freezes . especially when news comes out and deals can be opened or closed for 20-30 seconds. what's bad when you trade on impulses, support service ----it's not there sent a request on Monday today is Saturday - silence . I called the office----one phone. They don't raise the second goal. the city mailbox is busy all the time, even at 6-23 I dialed busy anyway. the next Monday, a response to my request came AND A NOTIFICATION THAT 10 DOLLARS WERE WITHDRAWN FOR MY REQUEST, CONSIDERING THAT THEY DID NOT HELP IN ANY WAY?????????? THERE ARE NO WORDS. HERE---- With this letter we notify you that we have received payment
for Order no. 6347474. Goods and services:
Product Name: Alpari 91002103
Price: USD 10.00
Quantity: 1
I like everything so far. The trading conditions are the best that came across. Sometimes the spread for the eurodollar is 0 with such minimal commissions. It's nice. But I couldn't get through to those people when I needed it. The phone was being reset, and there was no response in the chat. Therefore 4
To me, a normal broker. The quotes seem to be flat. The withdrawal, as for a bank transfer, is fast (on Tuesday afternoon I put it on withdrawal, on Wednesday at lunch we came) Managers are not intrusive. Technical support is fast. You can work
The bottom is completely broken in the service, at first there were failures with accepting payments, instead of admitting their problems, they fooled my head for 2 hours, and the managers changed constantly, so I had to explain in a new way, they couldn't even transfer the duty normally (Then they stopped accepting transfers altogether, of course, without warning anyone, neither old nor new clients. Technically, the platform is very good, there are no questions here, but the quality of service kills the desire to work with the company and raise large funds for their own and customers.
Specific non-professionals work...Some children are calling, who do not understand anything about trading themselves, only general phrases on scripts...A more or less normal question puts these creatures in a stupor...I blacklisted the phone, they called 3 times a day for 2 months..Apparently, no one pours money into the forex dump if these creatures are so persistent....In short, they are scavengers and scavengers, who are not yet educated...At least read the information about the services that they are trying to sell....It all looks disgusting....
I accidentally managed to register. They called several times from Russian numbers. Rude, unfriendly. As soon as they heard that I did not need their services, they began to be sarcastic.