I was issued a visa on October 5th. The cargo was scheduled to arrive in Moscow on October 10-11. On October 10, the managers wrote that the cargo
would arrive in the evening and from 9 a.m. to 6 p.m. it would be possible to pick up from their warehouse. I drove to the warehouse for 2 hours, and when I arrived (there are literally 50 meters left), the manager writes that the machine broke down in Vladimir, but it is unknown when it will arrive. They said they'd get in touch. I'm okay, since the car broke down, I didn't say anything and drove back. (Although the manager could have sent a newsletter in the morning that the cargo was delayed!)
In the evening of the same day, they wrote again that the cargo would arrive in the evening. From 6 a.m. to 10 a.m., it will be possible to pick up From the GARDENER, not from the warehouse. (I didn't want to go to the warehouse anymore. I asked them to bring them to the Gardener (they seem to have a delivery service to the Gardener) . I clarified it several times and asked for it. To be sure and arrive in the morning. And then the manager turns out to be wrong again, the car arrives at the Gardener from 6 to 10 (during this time). And I arrived at 7 a.m. (I left at 5 a.m.) in order to pick up before 10. The most terrible cargo! I can't get through to anyone, I can't finish writing! Everything is terrible!
Hello, today I used the Alfa Cargo service for the first time, the guys at the reception Kanat and Aziz arrived late and helped to arrange and advise everything promptly.They received and weighed the cargo very kindly at the reception, despite the late evening, everyone worked like this and the service should be!I hope everything will be delivered well and I will continue to cooperate!
I never advise anyone, the worst company, the client is not oriented at all, the delivery is done as they want, it is difficult to get through, the most important thing is difficult to explain to all of them, even to MANAGERS.
Just the worst company I've ever worked with. Absolutely irresponsible people, do not keep their words, the chief accountant Cholpon is still a liar. He will only say one thing, after an hour he says another and assures me that it seemed to me! We kept the paid cargo in our warehouse for more than a week, as a result, when we finally agreed on delivery to the World Bank warehouse, a delivery was created, we just got lost! They don't take the tubes, I don't know the fate of my product😡
I have shipped cargo from Bishkek three times. Yes, there is no order in the search, but sorry, and the price is childish. 70kg of cargo 1600₽. It 's okay, we searched with the boys and found a bag . Previously I worked with the Turks , believe me, the prices there are different . I am happy with the company.I recommend the prices, you won't find them cheaper.
We have been using this cargo for more than 1.5 years. We are satisfied, the delivery of goods is always on time without delay, everything arrives safe and sound.
I will not even try to send more through them, I also forbade my mentoring students. There's trash, all my 4-piece bags were in a puddle, like other suppliers. The tin clothes were all soaked, the goods were in terrible condition, as they realized in the evening in the rain they unloaded and did not clean up, they walked through the bags like a passage, a path. I took it away more than once and always some trash. This picture has already become the last straw
Just crazy people working! They pushed me into hysterics! Grown men come to pick up the goods, but they can't find them. The deliverers can't wait for 2 hours! Until you find this cargo!!! They do not pick up the phone or even say that they have already taken the cargo and then ask to pay 800 rubles for the fact that they have it on the gardener. In general, if you have the opportunity, do not use this company!! Otherwise, sleep will leave you!!
Fast, cheap and hassle-free. It was delivered from Kyrgyzstan to Siberia in almost a week. I recommend Alfa Cargo for those who want to send things from Kyrgyzstan to Russia
We also cannot find our cargo shipped from this company from this address!NOT a conscientious or decent company.They don't pick up the phone, it's impossible to get through.it is only necessary to gather all the victims and submit a collective statement to the police, and then to the prosecutor's office.
I really like this company, they rarely have delays, the main thing is to specify the correct number when they give the invoice, and then they call, inform about the product. The call center responds to WhatsApp, and their line is sometimes busy.
If you have unnecessary goods and money, then you can easily send it all through this company and safely forget it.
The company does not fulfill any agreements on deliveries or deadlines .
And it does not compensate for the cargo you sent . At each meeting , there are excuses and postponements , during which nothing is solved
It's just awful.
The operators just ignore me, I'm calling to clarify where the cargo is every day, they say tomorrow it will be in St. Petersburg now your cargo is in Sadovod, what kind of irresponsibility are you in general, and each operator says now we'll clarify and call back and they won't pick up the phone.
I've been waiting for a shipment from Sadovod for a week
What is this all about?
It is a pity that they write a lot of bad things about alpha cargo. I've been working with them for a year now and I don't see any problems, tfu tfu don't jinx it
I have been working with this cargo delivery company from Bishkek for more than a year. But I did not receive the last shipment from Bishkek on August 7. They say the cargo was detained at customs at the border with Kazakhstan, then they say the cargo was sent back to Bishkek and then it will go back to Moscow. But I still don't see him. They don't always pick up the phone, and now the site hasn't been working for a week. I don't know what to do. And the cargo was worth a very large sum. Who knows what to do, please tell me
I've been working with this cargo for a long time. It is rare when the cargo is delayed. It happens to everyone, it's a pity that there is no feedback and those who could explain the situation. It's not cargo 's fault that cars have been on inspection for so long . The cargo arrived in Moscow in 4 days - but it used to be, and now it's not clear at all how it goes and where - the site was created to clarify such situations, but nothing is said there, 4 stars for the fact that this did not happen before, I hope they will deal with this situation.
We are waiting for the parcel from August 8, 2021, now it is December 16. We still haven't received the product! They feed you breakfast! The employees themselves can't really say anything! They can't even return the goods so that I can send them through another transport! I'm calling the office, they told us that you can write a statement! You talked to us on the fuck off! This is the most terrible transportation company!!!!!!!!!!!!
The worst transport company..the cargo was sent to me on March 10 to Novosibirsk, by mail to another city, today it is already May 4.. they feed me for a month with promises that we will deliver soon, at first they said until the end of the week, and so on for several weeks then until the end of the month..and for 2 months now I have been incurring losses because of this company.. I demand moral compensation and free shipping..because of you, I lost some regular customers, I was left with a bunch of negative reviews and that's not all, they demand money back from me for the already purchased goods...😡😡😡
Alfa-Cargo Kyrgyzstan is an unscrupulous carrier. Do not contact this company. Suddenly they began to take payment in advance, well, and then cars with cargo began to disappear, from different dates. Three months of excuses, and then a deaf silence. There were a lot of people affected by the services of this company.
The goods were not delivered, 4 weeks have passed, the goods still have not reached Moscow from Beshkek. I call - they don't pick up, in the beginning they said that the goods were not allowed to pass at the border, and now they don't even pick up the phone. The product was ordered for a large amount, a terrible company!!
I can't receive the cargo since March 10, 21, they say they were seized at customs, they can't provide any documents, they don't take phones, they feed breakfast, then the goods, then the money will be paid and silence! I do not recommend this company to anyone!
I sent the cargo twice by this company, everything clearly arrived in Moscow. I am not working with her yet, as they have raised the price by 40%. I'm still working with another company.
The worst company you can think of.I have been waiting for the cargo since August. No one gives any explanations, they can't get through, they can't get through.I don't think I'll get it anymore.Do not contact this company.
The most shameful company, the employees are irresponsible, the attitude is not caring, we wait a month for the cargo to Novorossiysk,they feed us breakfast and rarely respond, as a result, our customers are lost, I wish them the same!!!
Hello, who can answer who to contact, I was sent cargo on August 15, September 3 and did not receive what to do, I do not know who to contact, please help
How long can I wait? Feed it for months! On August 8th, there was a shipment from Bishkek. Today, on August 25th, they still haven't delivered to Moscow, not a foot to you anymore!
In Moscow, employees suck, they feed them with promises.I've been fidgeting for 2 days to get the cargo shipped.People, don't fall for my mistakes, waste your nerves and time.