Alser. kz
Directions
Alatau
1.69 km
Tole bi Street / Auezov Street
70 m
22 reviews
February 16
They are always happy to sell to you, but if after 4 days, as in my case, the product is out of order, be prepared for the fact that it will be taken from you for a period of 30 days to the service center for verification, periodically you stop by to find out the answer You will be asked to leave a number and promise to call back and inform you at what stage of repair your equipment but this is COTTON WOOL, they will not call you back, these are empty words, then on the 30th day they will tell you that this is a factory defect and it is not maintainable. If you decide to refuse a replacement, then the money will not be returned to you immediately, because the refund is carried out through the accounting department at the head office within 3-5 days, and if your product was taken on credit or in installments, then get ready to pay the 1st payment for the product that you did not really use, otherwise the bank imposes restrictions on your accounts and You are nervously smoking bamboo. With all this, you will not be apologized for, and in general there will be an attitude towards you as a person with unclear requirements, aaa and most importantly, be sure to CAREFULLY READ the ACCEPTANCE CERTIFICATE OF the GOODS when you hand it over, they will boldly write to you that there are scuffs and scratches even if the goods are in the film, ask to delete this item if this is not the case, they will begin to wash off, they say the database gives out this lie in this way, they ARE OBLIGED to describe honest information in the act and not as it is convenient for them, otherwise you will be charged an additional payment for moving equipment to the Service center, paying the master for diagnostics, and paying for moving goods from the Service center to the store. The result is LAID OUT BEAUTIFULLY, CUSTOMER ORIENTATION is at 0, secondary service is at 0. In general, I do not recommend it.
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October 30, 2023
Located in a very convenient location 👍
The prices are just great (I liked everything) the promotions for customers are excellent 👍
In general, the store is 5*
See original · Русский
1
January 31
The service is at the highest level! We helped with the choice of a laptop, very polite staff. You can see right away that the consultants know their business!
See original · Русский
1