Overall, the impression of the store is not bad, I got a good consultant. We ordered Indian tiles, they arrived quickly, the store warned us that we need to check well in the warehouse. When we arrived at the warehouse, we started checking, the storekeeper was freaking out and was outraged that we were just wasting time, as a result, we checked only half because of those psychos. At home, it already turned out that 4 tiles were chipped, and the tile itself was terribly curved and with waves, I had to put what I had. I advise you to hold your hand right in the warehouse and not pay attention to the psychos of the workers. I do not recommend Indian tiles. We took another installation in this store, we are satisfied. The warehouse worker leaves much to be desired.
I was in this store on January 14th, 2024. I was determined to buy tiles for bathrooms, not just to go and look. At the moment when I entered, there were 3 girls from the staff inside, who were talking animatedly about something and did not even pay attention to me. In total, I was there for about 15 minutes. The choice of tiles is really large, the prices are also not modest. But I was put into a stupor that during this time no one came up to me and asked neither my choice nor offered to make a design project. They didn't even notice when I left. It looked at least strange.
An excellent choice of tiles of all sizes!!! My order arrived on time, and I ordered delivery to the doorstep.There were a couple of chips on the tile, they made a discount. The staff is polite, everything was calculated correctly and without waste. I recommend it to everyone!
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А
Александрa
Level 3 Local Expert
March 13, 2024
After the repair is completed, I can say one thing - I will never contact this salon again.
We bought a lot of plumbing here.
When buying a plain tile, no one warned that it could differ significantly in tone. during the repair process, it turned out that there was a significant difference in shades, writing to the quality department, the specialist said that it was necessary, and that it was almost necessary to lay it out in a staggered manner. It was very funny to listen to everything when you buy a product of the same color and shade according to the project and no one warns about it.
Moreover, we also bought a black shower stall, which stands at their entrance.
After a year of operation, in a place where there is no contact with water, the black paint swelled and subsequently began to peel off (while the entire interior of the cabin, which is constantly exposed to water, was not damaged in any way). By the way, the warranty for the shower is 2 years, the warranty period has not expired. Having once again contacted the quality control department, of course, we were given a lot of arguments that they could not help us and this was not a warranty case, but our fault. Since the place where the paint peeled off is in plain sight, I have already asked for an additional fee to
We ordered this part, of course, after 2 weeks they called me back and said that the manufacturer does not ship individually and does not sell the items. It's just a circus.
Therefore, if you are hoping for some kind of adequate warranty service, then you definitely should not contact here.
An amazing salon. I was surprised by the good attitude of the staff, who competently and clearly explained what exactly I needed. I ordered a mixer and a tile. It was delivered quickly and without problems.
A terrible salon , there is a product hanging on the exposition (the price tags are all indicated, there are 7 pieces throughout the salon) there is nothing in stock waiting 2-3 months , I asked to remove what is hanging (any of the 7 pieces), which they said no. Not customer - oriented !
A great store. Special thanks to the designer - consultant Natalia Kravchuk. She told us everything, showed us, and made up a design that we really liked. I offered all related products for bathroom and toilet repairs separately. Thanks again.
Sellers don't care about buyers
I really needed a tile for the kitchen. I decided to stop by this store. The sellers, 5-6 people, were talking loudly, shouting at each other. I asked about the right tile. One, almost ran up to the right stands, showed it and ran back. There was no one to consult. They didn't even notice me leaving. Don't set foot in this store anymore!
The choice is huge, but everything is the same, and ina has not found an apron for himself.There would be more choice, attacks on the tile are better than gems, oma and the mainland.