Positive: A lot of spare parts are available, good prices, spare parts to order for any car
Cons: constant queues, staff who do not move at all, online department managers take a long time to place an order, constant delays in delivery time
I was at the service 3 times, the quality of work is normal, a big plus is that the service is combined with a store with a large selection of spare parts, and if there is no spare part, it will be moved from the main store to Abai.
Out of 10 calls to the Karbyshev store, only 1 was answered. They do not communicate on the phone, although, as if they had come to buy for me. On the plus side, it's good that a lot of things are available and you don't have to wait.
Their spare parts are not of high quality - for a couple of months. Of course, they change it under warranty, but this is if the marriage was revealed within a month, but most often it happens that it breaks down after a couple of months, and this is at your own expense.
The first order went fine....but with the second one, the joint came out... The kid was looking at the wrong catalog. The wrong spare part has arrived. But, I did not immediately install it, so the return period has passed....