Great hotel!!!! Clean, nice. The administrators are polite and attentive.
And the price is very acceptable. And it's nice that there is a payment for half a day, it's very important for someone to just spend the night. In general, I recommend it!
We were here at a friend's wedding. I really liked the place, the cozy, beautiful design. The kitchen is good, the meat in the beshparmak was a little dry, but tasty, the tortillas are thin and very tasty. If a major event is planned, then feel free to choose this place 👍
I can't say anything about food, as it is good everywhere. The halls are large and small, there is an atmosphere for celebration, I think it is excellent.
The rooms are large, the service is good, the toastmaster is energetic with many performances and contests, the alcohol was his own about the food, but there is also his own then a lot of salads if you ask for hot, then ask to bring it earlier.
We held a conference here. I am pleasantly surprised by the service. The staff is super polite, responsive. The impressions are the most pleasant. We haven't tried the kitchen, I can't appreciate it.
We drove into the city, decided to try to spend the night not in an apartment "for a day", but in a hotel. There were some nuances for settling in, there were 6 people in one car: 4 adults and 2 children (4 and 6 years old). Of all the rooms available, only 2 rooms for 3 people were offered here, all of them were ideally accommodated. Everything is clean, tidy, the room has a kettle, TV, WiFi, shower, toilet, sink. There is a large parking lot on the street, cameras are all around, it's not scary to drive a car. The neighbors on the 2nd floor could be heard a little (the children came to some competitions), but not critically. The price (I don't remember exactly) is 13ktg with breakfast for each room. Breakfast was held in the basement, most likely there is a dining room there. There was an option without breakfast of 12 ktg, but somehow the children had to be fed. Of the cons (for me): there is no access to the refrigerator and microwave oven, all manipulations are done through the administrator who does everything himself. In the evening, they asked to put a cooler bag in the refrigerator, and 3 refrigerating elements in the freezer. As a result, everything turned out to be in the freezer, although the bag was closed, but the food had frozen a little and there was soda in the jar (fortunately, it did not explode). In the morning, they asked us to warm up the products from the "freezer refrigerator" in the microwave (also without our participation), the result was not warmed up. It would be nice to have microwaves and refrigerators with a transparent door in the corridors (or at least ordinary ones), for the free use of arrivals. In general, I liked everything, I recommend it to everyone, prosperity to the guests, rest and comfort to the residents.
Cleanliness in and out of the room, respect for the guests of the administrators - everything is on top! The breakfast, though modest, is delicious, thanks to the kitchen worker. The bed and the bed are at a height. Of the disadvantages, there is either no refrigerator or it does not close tightly. And yet - the water pressure is not sufficient everywhere. But all the disadvantages are covered by the cost, excellent wi-fi and Parking.
Top-level service, courteous staff, delicious and hearty breakfasts, clean rooms. The rooms are clean, the bed linen is clean, the mattresses are not sagging. In general, cleanliness and order
We rented a comfort room, everything is clean, cozy, beautiful. White pastel linen, clean towels, bathroom accessories (soap, shower gel and shampoo). The room has 2 double beds with a good mattress, table, chairs, plasma, sofa. We did not try breakfast, as we were paid for half a day.
The best offer for this price, the staff is good, the rooms are clean and cozy. In general, everything is fine except breakfast. Will I stay here again, yes of course, but without breakfast)
Good luck to everyone
1. There is no air conditioner in the room.The rooms are stuffy.
2. Please throw away your mattresses, on which the springs dig into your back.
3. The bed linen and towels are just disgusting.The bed is all in pellets, the synthetics are bare.Towels do not absorb from the word at all.
4.Buy a normal iron. I was ironing, I was afraid that I would ruin my dress
5.Fix the taps/faucets.
6. The refrigerator in the room is not working, or rather it does not cool.
7. Breakfast is 3/10, the bread is dried up and already smells of mold.Rice porridge, on water and a little milk.
And please rinse your kettles in which you serve boiling water.Otherwise, all the dirt that is inside pours out with it into the cup!
The only one + the price.
We arrived in the city late in the evening. The girl at the reception was warmly welcomed, we took a room for 12 hours, to spend the night.
Clean, neat, nothing superfluous. In the room: a hanger with a floor at the entrance, a sofa, 2 double beds, a table, 2 chairs, a tea pair, a kettle, glasses for water, 2 cabinets, a lamp, a telephone, amenities, Wi-Fi.
They gave out all the accessories, slippers, bathrobes, 3 towels for each.
I had breakfast in their dining room in the morning. The scrambled eggs are very tasty, just like my grandmother cooked in childhood)))
Thank you for the rest
I came from Moscow to Petropavlovsk for a week, stayed here and did not regret it, I was very pleased))
A wonderful hotel) very polite staff, clean and cozy rooms, I recommend it to everyone
It's a creepy hotel. Dirty very old bed linen, the rooms are half empty, the repair is very poor, and the service is the same. Breakfast was supposed to be done, but no one reported our presence, as a result, they collected what was left unfinished and cold and served it on the table. The bread was over-dried from lying on other people's tables for a long time. The toilet stinks from nowhere, the shower is broken. There was only one towel for two and that was in the junior suite. There were many more unpleasant surprises. Somehow we spent the night without even making a bed. We'll never go there again, even if we get paid.
The hotel itself is not bad, but the staff is something I apologize for, the documents were not done correctly. In total, I lived for a day at my own expense when I was on a business trip. Breakfast is fire, white tea, porridge, water and must be ordered in the evening (((. The room is not cleaned.
For 20,000 tenge it is very expensive. In this room there is only a living room with a bed and a sofa, and in the other room there is a bathtub. It's not worth the money. This is not a hotel, but a hostel.
Everything is good in the rooms, the bed linen is clean. But I do not advise anyone to have breakfast under any circumstances. Probably a casual worker who has not received even minimal training prepares and serves.
Well, at least the cutlery was not served in a dirty plate, otherwise the appetite disappeared immediately. The cheese is strangely cut on a plate) and a terribly salted omelet, of a strange color.
Polite staff, free breakfast, rooms are clean, linen is fresh. But there are few sockets, a little more dishes (mugs, spoons and a small kettle) would not hurt
We stayed for a day with a family, a nice clean room, very good sound insulation, partial plumbing repairs are required, but in general we liked everything
There are not enough ramps to lift the suitcase to the entrance, the stairs are too steep
The rooms are clean- no questions asked
The breakfasts are very simple porridge and bread and that's it
The restaurant staff is very polite, thank you on behalf of the parents of the officers on 18/06/2022 from 15-22 o'clock we held a banquet and special thanks to the waiters
The hotel itself is clean, the rooms are worth the price. But the staff let me down. For breakfast, once I found a hair in an omelet, and another time I noticed how the girl was applying oil with her hands. She says her hands are sterile. The cleaner, when asked to clean the room, said: let's see. Customer orientation is lame. Therefore, only 3.
Simple clean rooms without any pathos, business trips can't cope with documents, you have to pull and run after them to get a document, the kitchen is weak if you want to stay here, it's better to eat in other places, but here you only take rooms. Overall, a good hotel just need to be prepared that the Kitchen is weak and the documents are the same
Mice run and scratch over the stretched ceiling, dogs bark all night, dry bread, cheese, sausage for breakfast, sliced by the administrator with unwashed hands and a piece of frozen butter.
Terrible hotel. If there is no place to sleep, then you can quickly spend the night, but it is better to choose another one for this money. And don't you dare have breakfast here - it's completely unsanitary.
An example of how the staff sleeping forever in the back room can turn a hotel into a garbage dump. In addition, keep in mind that the hotel is located in an industrial zone, and therefore the view from the window is either on a rickety wooden toilet, or on a concrete fence, or on a bypass road.