To describe the Advantages ... well, I don't even know
I went to their website, saw a good discount on the PC motherboard (there was a 40% discount in the region). I called them by number, they said it was available, we discussed everything, even tried to slip an additional guarantee, we discussed the delivery time, that's all. On the day when I was supposed to be delivered, they call and say we don't have such a product in stock, not even in stock. And they say: - At best, it will be only in 2-3 weeks. And the price will be without discounts for you. And then everything became clear…
That's how irresponsibly they approached the customer, my product either disappeared somewhere, or it was sold to someone else, or they appropriated it for themselves. That was it, but it floated (and we understand what's really going on ; D)
Then I look half a day has passed, and the product is back in stock, only at a completely different price)))
I immediately call them, and I didn't hear anything new: -oh, sorry, this is some kind of mistake, we don't have such a product yet, and that's it…
And immediately after a minute the product disappears from the store again))
Very unscrupulous and not customer-oriented. I ordered winter tires, the manager promptly contacted and placed an order, waiting 5 days. In the middle of the week, he called himself, asked if it was exactly in stock, since other stores no longer had the right model. Once again, confirm that there is definitely something in stock, expect it. As a result, they called back on the eve of delivery - there is no right size and model, there will be no delivery. They also did not offer an alternative option for the right size. We were very disappointed, considering that it is the season, prices have increased over the week of waiting, and the range of tires is decreasing.
The attitude towards customers is simply not caring.
The seller refuses to deliver the product even if you have already paid for it. I ordered the be quiet case! Pure Base 500 BGW34 by paying in advance via onliner pay. At first, the delivery date was overdue, then they brought me a BG034 instead of what I ordered (a model without glass). For 2 days I tried to get a solution to the problem, but the staff promised to call back and did not call back. It was only at the end of the second day after I wrote to the management email that the call finally arrived. I was told that there is no such model and there is no way to put it on, although they still have it on sale in the onliner catalog. All I was offered was to pick up that cheaper model without glass BG034 with a ridiculous 5% discount from the price of BGW34 (it's easier to pay extra for 500DX), which seemed to be still at the pick-up point, then it was already lost somewhere. I decided to put an end to this epic because I had no nerves left. During the time this desk was fooling my head, the case went up in price 2 times (probably that's why I didn't actually get it). If you do not want to get to the money (because of the loss of time, you will now have to buy 2 times more expensive in another store), spend a lot of time and nerves bypassing this seller.
The review is not specifically not for the store at the address, but for the company as a whole. I am looking for a laptop with a risen 7-9 and a 4060 video card, called the number, a girl picked it up, dictated the name of the desired laptop, said that there was no such name, offered an alternative, in the form of 4 positions, asked to send a comment, some man called back, began to tremble that I would decide on a specific machine, and so persistently that I I was just taken aback by such pressure, opeled that, and if you want 30 positions, then send them for each one? But how else? After such differences, it is not particularly desirable to work with this company… as expected, this is my subjective opinion based on personal feelings, experiences, perceptions and emotions. It may not correspond to reality in the sense of scientific validity, well-known "established" facts.
I ordered a laptop, it stopped working after 10 months. I asked to find out where I can take it under warranty. Instead of giving the addresses of the workshops, for some reason you need to make an application on the website, specifying a lot of information, then wait for a call from their warranty department. It is not clear what would be what??? What can a person appreciate without seeing a laptop?? At the same time, half a day has passed and no one has contacted. I do not recommend contacting this store. Only the 21st century is working properly. The rest have only sold and you will not achieve anything further
For some reason, this is how it works: all such stores want to believe that service, and especially high-quality service, is not about them... Apparently they don't care about SERM and what the client thinks, because others will come in his place. We worked with them as a legal entity, abandoning the 21st century as a partner in the supply of equipment for our two organizations. At first everything went well, then the jambs began in the documents, then they did not bring the full order, then they were delivered on time. But... when you place an order, you call them back so that everything is in stock, you replace the position in the order with the one that is in stock, but still the whole order does not arrive, because the position that you replaced, in order not to wait, you still need to wait - it's a surprise. I do not know and do not understand what they have and what they do not have, they do not understand when all this will arrive... the service is depressing... and the managers are not very confused about you and your problem... well, or it's easier for them to lose 2 companies as customers for good amounts of purchases. Okay, let's go to the others...
See original · Русский
2
ТАТЬЯНА П.
Level 3 Local Expert
December 18, 2024
Plus one star for a successful first order. It's good when everything is fine. And if it's not very good, be ready to wait, call, figure it out, wait again, write ...
It would seem that the most banal situation - a defective product - turned out to be stretched for more than a month, a burden. First, take the marriage to a certain (and not the nearest) pick-up point, then wait for the stated "up to two weeks" for verification (in fact, exactly 2 weeks), the marriage was confirmed even a day later only after my call. Refund money either in cash again at a certain (not the nearest) pick-up point, or to a card. It seems like the choice is obvious. but! There's a catch. Accounting does not know how to transfer money to a card except with the withdrawal of a commission from you. And this, for a moment, is 10% of the refund amount up to 500 rubles. Maybe Alfa-Bank cardholders were more lucky, but my Savings Bank and I had to kill a lot of time sorting this out and waiting for the full payment. I will consider the commission from the commission finally returned as payment for the lesson not to contact this store anymore.
I left a review on the online site and I will leave it here! (since this address is listed in their SMS)
If you see two stores with the same price, do not buy in this one
This store will accept your order, confirm it on the website, send an SMS confirming the order and the address where to pick it up, and cancel it a day later, wasting your time
It has been a long time since the date of this review, and the store continues to perform the price trick and cancel the order after registration
See original · Русский
3
nika
Level 11 Local Expert
June 10, 2024
I ordered a cable for the phone, found a marriage already at home, and gave it to this pick-up point under warranty (since only here you can give it for diagnosis).
For 2 weeks, no one got in touch until she called - they called back on the same day, said that the marriage was confirmed, offered a refund or replacement for the same product.
I agreed to replace the product. They said they would deliver it in 3 days - wait for the SMS.
A week has passed - no SMS, no call.
I'm calling myself again - the application is hanging, expect to be contacted today.
I do not know how it will go further, but I have already regretted 100 times that I contacted this online store.
They blatantly lie about the terms of communication of diagnostics under warranty, delivery, and no one is going to do anything until you personally call and you will not pry.
UPD: after another 2 weeks, they promised several times that they would deliver it to the house personally, they did not deliver it at any specified time, and every time I write and call them myself.
The main thing is that I'm STILL waiting for the goods or money. No one returns or contacts anything. They only promise. That's horrible.
Save your nerves, money and time. It's better to order somewhere else.
UPD: the cable was eventually brought, but the sediment after a long history is unpleasant
I ordered an Apple charger. No luck. Factory defect. 15.03. I gave it under warranty 02.04. I called myself. If no one had called, no one would have remembered. For a very long time.
A good online hardware store. A wide range, delicious prices and discounts, has its own website, free delivery to pick-up points is possible. I recommend this store.
We did not look at the schedule and came for the order after closing, the employee did not agree to give the order, but offered to pick it up himself so that we would not go again. Thank you very much, I have the most positive impressions. There are also no complaints about the order itself. 10 out of 10
Terrible job of issuing it at this very place. When ordering with an indication that payment will be made by card, the terminal does not work, and the person at the checkout offers to go to the nearest ATM. When I returned from the ATM, I saw a piece of paper that you can pay online through "Pay", which the person on the issue also did not bother to inform. In general, compared to other pick—up points, this one left only a negative impression.
I picked up the order (RAM) on 26.10.22. A very kind and polite employee. I gave everything out without any problems, quickly filled out the necessary documents. If necessary, I will pick up orders at this pick-up point. Thank you for being there)
The location is convenient, but the room itself leaves much to be desired. I ordered a xiomi 6 fitness bracelet. The packing box turned out to be crumpled and taped, which is unacceptable for a gift. It was very upsetting.
The grinder purchased on AMDbai was repaired under warranty. After 2 weeks, the warranty repair department reported that it was repaired. Upon receipt, I found that the malfunction had not been eliminated, and the repair was partially completed. Re-put it into repair. And only a week later they admitted that it was not possible to repair and recommended ordering a similar one with an additional payment in the cost difference. I think that such treatment of clients is at least not culturally appropriate.
It's not the first time I've bought a product. All without problems. It is convenient that notifications are sent to Viber. I will definitely buy here and the prices are very pleasing. Thanks for the work guys.
Good company. I liked it :)
The dispatchers are attentive, answered all my questions and organized the receipt of the goods well. And at the reception point, the employee volunteered to help himself, dragged a garden wheelbarrow to my car, and they humored me) My impressions of the company were very positive! I recommend
A good store and very polite staff - both in the call center and at the pick-up point. We were very pleasantly surprised by the quality of service! I will continue to buy from them.
I don't know why the previous commentators responded so badly, but the service is very good. The order was delivered in 2 days, before that I picked it up at another PVZ, the price was the minimum in Minsk. If letters come to the post office, they are quite good with discounts and promo codes. The order was not made for the first time, so the conclusion is in general. You can safely look at amd.Bye, if you're thinking of buying something on the Internet.
We placed an order for pickup, delivered it quickly, the guys helped us look through everything, make sure that the goods are in order. Polite, the service is fast.
The standard aggregator of goods in the territory of the Republic of Belarus. In my case, everything was delivered on time. The warranty was overwritten for the product.
The order was made for pickup from this point, the delivery date was postponed several times. As a result, I did not receive the order. It may be an accident, but the desire to contact them has disappeared