Everything was fine with the design of the sofa according to Halva. Only the dispatcher did not call back either in the evening or in the morning. Although, yesterday I was assured that he would call me in the evening. They said they would call only when I told them at almost noon that there was no call from the dispatcher. And after 20 minutes, the dispatcher calls and says that he was given an application only 20 minutes ago. What? If it happened so quickly, apparently there was no big queue! Why should I remind you about the call about agreeing on the delivery time? Thanks, instead of one night on the floor, there will be two.
Many thanks to the shift that worked on 08/7/2024!
I was looking for a sofa that I saw on the website. And only in this store they told me that you can order the same one with delivery, since it is not available, they helped to place an order ...
Everything was picked up by color, everything was explained to the crust!I got all the information I needed!
05.08.2024 I was in the store of the same chain on Sosnovaya.The seller looked at the monitor and said that there are no sofas like this in Gomel and not a word more.
A claim against Natalia Gennadievna Kolesnikova. I calculated another customer using my card. She refused to make a cash refund, and did not even ask for an apology. The cashier is working with money, please take action, punish. Let the attention be paid to other employees too.
Money will now have to be expected ... It 's the fault of the staff !
Incompetence and inattention on the part of sellers. They do other things, they sit on the phone instead of working. It is unclear where the management is looking...
I liked this particular store of the chain a little less than others. Initially, they announced one range of fabrics for the bed, then it turned out that there were none. There were also no tissue samples. But in general, I can safely recommend the store to visit.
I also didn't find the store's phone number in Yandex, but it turned out that it can be viewed perfectly on the network's website
We bought a sofa here, we were satisfied, a grant or grand sofa, for 1 thousand it is simply not better to find, and honestly it is difficult to find a normal sofa for a large amount, they are all solid (supposedly the quality is better), but if you take good care of anyone, then he lives 10 years +.
We bought chairs for the kitchen, they live for half a year, in excellent condition.
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J
Jules
Level 6 Local Expert
March 28
It feels like there are employees in this store who are not designed to help customers, but to send, and there is a competition between employees who will make it cooler. I bought a defective product, the refund was categorically rejected. And they said that in general, their goods cannot be returned even by marriage, if the packaging is hidden - it is considered used. Are you serious??? In my presence, an older woman asked the seller to find out about the availability of goods in another store, but he not only refused to do this, but also began to yell at her, saying that these were her difficulties and she should call and look for the goods herself. I have never met such "employees of the year" as in this store.
A good store! Friendly staff! In principle, everything is normal! I wish there were more shares! There are more discounts! There would be more gifts with a good purchase!)
Everything was explained intelligently, shown, quickly issued, the dispatcher contacted 20 minutes after making the purchase and agreed on delivery at a convenient time
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А
алина
Level 3 Local Expert
January 11
Everything would be fine, but I don't want to go into this store for one simple reason - before you have time to come up and pick something up, an employee flies up (in my case, there was a store manager) and starts correcting everything, arrogantly showing how tired she is of doing it.... But such things as blankets, pillows, blankets, well, it is impossible not to touch...