Of course, this store is very weak in customer service. It was difficult for the staff to answer the question of how to buy a bed and what is available. They started looking at each other, asking questions among themselves. It is clear that information is poorly understood. Somehow we found the product in a warehouse in another city through the website and sent it there.They didn't want to order locally.It's like waiting a long time, there is no car and it's better to take care of the order from the warehouse yourself...Why then do retail outlets in the city, I still did not understand.The desire to return to this store has disappeared
Shop for affordable furniture at a reasonable price. Gone are the days when furniture was bought for half a century. Buying expensive furniture makes no sense if it does not fit into the interior during the next renovation. In addition, the wear and repair of furniture in 10 years is inevitable.
This is my opinion. I would like to change the attitude towards delivery and deadlines, the packaging is very "lame"! Be careful, if there is damage, an inspection is required!
Hello!A very strange principle of prioritizing customer service!Yesterday I came to the store to buy a mattress and tulle, but I managed to buy only tulle.
There are three cash registers in the store, which all three worked.When it was my turn, the cashier replied that we couldn't buy a mattress right now because while there was a queue in the store, we had to wait until people dispersed)(the store has two floors, the mattress was on the second floor). Once again, all three operating cash registers in the store were working at the same time.To my perplexity, what is the problem with letting go and selling me a mattress, they replied that they just had to wait until there were no people in the store!A question!Either I am not a buyer, or mattresses are sold incognito in AMI))I just had to wait, though I didn't understand an hour, two or three, or the closing of the store, for the mattress to be sold to me! Tulle was sold to me without any problems, but something went wrong with the mattress!That is, when my turn came at the checkout, I bought tulle for 9 rubles without any problems, but I could not buy a mattress for 400 rubles, because according to the cashier, I just had to wait when the store ran out of "people".How's that?What is this all about???All three cashiers heard this dialogue.Maybe I just do not know something and you can buy tulle in the store every day, and mattresses only on holidays or on "mattress" days?I have never met a greater absurdity!!!The desire to ever visit this store has completely disappeared!!!!Such a big store and such incompetent service!!!!There is no desire to visit and purchase purchases in this store.