Regarding the furniture, what price is the quality, whether to take it or not depends only on personal financial capabilities, I had to take it, but not about that, I well understood the furniture of what quality I was buying. I took it for cash, made an advance payment of 25 or 30% percent, I don't remember exactly anymore. There are installment payment options, but if you are a mother on maternity leave or a pensioner, you will be approved only if there is a guarantor. And so two weeks after the prepayment was made, the furniture arrived, I went to the store to pay the remaining amount and arrange delivery, Three employees were sitting at the counter, one was placing an order, the other two were bored, discussing who would go to the store for a snack and what they would eat at all. There were potential buyers in the trading floor, but none of the employees tried to somehow interest them in buying or offer certain goods. It's not the first time I've come, but every time I see the same thing, not to mention that they'll only say hello to you if you do it first. How they fulfill the sales plan for the month is even interesting 🤔
Disgusting quality of service
There were some there today
We only needed to make the payment, it took more than half an hour because the consultant was constantly distracted by phone conversations, then by conversations with a colleague, then she got ready and went outside. When asked how long the warehouse is open today, the answer was given at 18.30 Upon arrival at the warehouse, it turned out that today is generally a day off. Customer focus is zero
The score is zero and this is for the staff. The boors are inveterate. There has never been a normal conversation. And not just with me. Then the change will be forgotten, then the spare parts from the electronics will be removed and not returned. They are rude, they cannot consult, they always roll their eyes. This is of course a failure.