The impression is ambivalent. Not a bad plane. A small Boeing. I was flying on vacation. A well-coordinated team of stewards. Food. Water. Sandwich. Tea. Coffee. Considering that this is a charter, it's quite good. Everything is at a good international level. I was disappointed by the eight-hour delay on the way back. This is the first time in twenty years of flights to Turkey. Perhaps due to certain circumstances. But it's exhausting. In general, I probably recommend it. A high-quality carrier.
Disgusting airline! For the first time in the history of flights on international flights, this airline does not recline the seat backs from the word at all in all planes! In 4.5 hours of flight from Moscow to Antalya, waist-high wooden ones arrived! How they sat on stools without straightening up! The only food was water and a piece of dry bread. Apparently, this airline does not consider us Russians to be people! How cattle are transported in such conditions! I do not advise anyone, the mood is spoiled, not rested and tired with back pain arrived👎👎👎
I didn't like the airline either.Flights TK 3966/3967, Moscow-Antalya.A small plane, flight attendants who do not speak Russian, a pathetic dry bun back and forth (it would be better not to give anything at all), and the flight itself is sharp, jerky, with sharp turns, fast takeoff and landing.I will try not to get on flights of this airline anymore.I didn't like it …
We flew with a Moscow-Antalya tour package and back on 05/28/2024-05/08/2024, Vnukovo departure without delays, everything is clearly on schedule, this is an economy option for Turkish airlines, the departure was also without time shifts, the flight was 4.30, there is food on board, but a modest bun, drinks-tea, coffee, juice, water, flight attendants do not say in Russian, but some words are understood, the plane is small, but for the sake of the sea you can be patient. The unpleasant moment is that there is no check-in for the flight, only one check-in desk was working at Antalya airport, the cherished boarding passes were waiting for 1.30. They are planted in different places, it is also not comfortable.
When buying a tour, they position the flight of TURKISH AIRLINES (with the purchase of which the tour is more expensive by $ 500-700 than with a Pegasus AIRLINES flight), and you fly with the low-cost airline Anadolujet. Anadolujet and Pegasus AIRLINES are the same level, but you pay too much for the flight. Pay attention when buying tickets from Russia with TURKISH AIRLINES....
The airline service is terrible, the planes are small, the seats are uncomfortable, the distance between the seats is minimal, the food is disgusting, the flight was ruined....
Turkish Airlines were supposed to fly back from Turkey, but we were changed (without notice) by official Turkish airlines to their subsidiary AnadoluJet. And that was bad. We had an early flight, we hoped that the child would eat on the plane, but they only handed out sandwiches with juice, water, tea. We flew for almost 5 hours. Upon arrival, we went to get our suitcases and were horrified! The suitcase was opened! The case is removed, the combination lock is broken, the dog is torn out! They were rummaging in the suitcase! Having found nothing of value, they closed it, putting the case inside. Several other passengers had the same situation, some also had a plastic suitcase smashed. We wrote a claim at the airport, sent an appeal to the airline, and are waiting for a response. I highly do not recommend a subsidiary of Turkish airlines.
We bought tickets from Istanbul to Paris. As a result, they never left. We spent more than 3 hours at the airport. We missed the flight. The company did not refund the money.
We bought tickets and seats. We checked in for the flight and received confirmation by email. As usual, we arrived at the airport and went to the check-in desk. It started here…
The registration officer reported that she did not see the tickets. She directed us to another counter with the name "passenger care". There are huge queues that move slowly and a lot of annoyed visitors. Soooo.... I felt uneasy.
We were told that the system unilaterally cancelled our tickets and made a refund (allegedly). There was no message about this in the mail. The money has not been credited to the account. Has the system made a refund?
We were sent to another counter again.
They told us, "No problem." I didn't know yet that I would have to drink validol. We have booked a hotel in Paris and a transfer for a certain date.
Near the counters, we find out that many people have problems with this airline. There is a man standing next to me, his hands are shaking.
As a result, they told us again that they could not resolve the issue and sent us to the first counter.....
1. As a result, we were not put on the flight. Moreover, the solution to the problem was ignored. The staff literally hid from us and from other visitors.
2. We were not offered any solution. None
3. We have not received a refund.
We had to buy tickets again.
We're wasting a day at the hotel. Transfer, respectively, too.
We are talking about material and moral damage.
Do you also want to?
You know which airline to contact.
We flew in transit Zurich-Istanbul-Antalya-Moscow. In Istanbul, upon exiting the plane, they offered to fly directly to Moscow. The luggage was removed from transit. And for two hours now we have been sitting near the ticket office of this company, where the escort brought us and waiting for tickets that are not there. The escort galloped away from us. They said they would be called. It would be better not to change the route. But there were 10 of these touts. Who would have thought that this was a divorce.
It turns out that this is just the beginning of the divorce. We were given boarding passes at the window, they said they would take us to the landing by car. As a result, they put me in a minibus, I barely dragged my suitcases and drove me to another airport for more than an hour. The plague!!! Everything is new there, registration, control, etc. They offered pestle in different rows, we made a scandal, we sat next to each other. I counted 38 empty seats in the cabin, we could be seated as you want. In short, the touts are DIVORCED upon arrival!!! Turkey is like our taxi drivers in Vnukovo.