Natalia teaches Spanish. Sometimes she forgets that during lessons you need to sit with a student and not go shopping. And send videos from YouTube. She lies that she teaches Italian by confusing it with Spanish. Tutors are not adequate.
I don't advise anyone to get into this mess.(Ang Best Training)
I turned to them at the beginning of the year to teach Spanish, and since there was no recruitment for the whole group, I was offered individual lessons, I quote: 12 classes per month 3 times a week for 1.20 minutes.
Ind 3500s, group 2000s, if there are 2 people in the group, the price per person is 2500s
At the introductory lesson, the teacher Tatyana convinced me to study not for 1.20 minutes, but for 2 hours, they say there is not enough time. I agreed and the contract specified 5,000 SOM for 20 classes. Of the following 3 classes, only one lasted 2 hours, two were 1.45 h minutes each - then another student came, then Tatiana herself shortened the lesson. The topics were set at home for self-study, and in the lesson they checked how I understood the material. I can study this way myself, so I asked for a refund. The receptionist said that they need to prepare and need to call a day in advance. I made an appointment in advance for 12 o'clock. There was no administrator in the office at 12:00. On the phone, she said that she had already left 20 minutes ago, come back in an hour. I asked to issue a refund by another manager. Unexpectedly, individual lessons for me became 1 hour long. I asked several teachers in the office - they all had 1.2 hours of classes
. For me, they counted 8 classes in 4 days. How does this work with the contract - (20 classes / month) I did not receive a clear answer.
The contract does not specify the duration of classes, the schedule, or the format of training. Moreover, the contract specifies the following points:
Paragraph 5.5
. The Educational Center reserves the right not to allow the Student to further study and unilaterally terminate the agreement. At the same time, all previously deposited funds of the Listener will not be refunded.
Paragraph 7.4
In case of unilateral termination of the contract on the initiative of the Student, the money paid for the training will not be refunded.
Both punts contradict the Law of the Kyrgyz Republic "On Consumer Rights Protection":
Article 41. The consumer's right to terminate the contract for the performance of work (provision of services)
The consumer has the right to terminate the contract for the performance of work (provision of services) at any time by paying the contractor a part of the price in proportion to the part of the work performed (service rendered) before receiving notice of termination of the specified contract.
Only 3,000 SOM were returned. For 4 classes - 2000, instead of 1250. At Ang Best Training, you will be fooled at every opportunity. If you value your nerves, time and you really need to learn something, read other reviews and avoid them.