A good hotel, it was not a pleasant situation with early check-in, but the guys from the reception were able to fix the situation and put us in even better rooms.Thank you.
And so the hotel is located in the center and everything is within walking distance.
I really like it, the pool is great, the breakfasts are great.
An average hotel. It does not shine with customer orientation. We came to the pool at 21.20, but they wouldn't let us in with the phrase "We work until 22, but we let the last people in at 21." It feels like some kind of school section with a schedule.
My wife and her friend (after surgery at the medical clinic in Yerevan) paid for this hotel on booking.com We came to the hotel on September 13, 2021, the manager began to declare completely different payment terms than at the Booking, a friend told the manager "You are incompetent", the manager replied - "my team and I decided to refuse you check-in." This is the first time in almost fifty visited countries and hundreds of hotels. There was no reason to refuse to check in from the standard list, except that the manager wanted it that way. There is nothing more to add. Of course, we went to another hotel nearby and checked in, it was quite adequate, as usual.
The hotel is on the level, but for some reason the staff is not very friendly. I asked to bring a blanket, I had to ask 4 times. They forgot. For some reason, the faces were unhappy.
The worst hotel in Yerevan..
reception is closed... we called from the room more than 20 times, an impudent, not erudite girl works at the reception.
she convinced me that their hotel is 4+ stars, but they do not have a kitchen, there is no dental kit in the rooms
Beautiful comfortable rooms, in the cold season it is cold in the room because of the large area, the glazing is not of high quality. The air is heated by an air heating system. I had to turn it on almost at full power. The air is very dry because of this, with the consequences that follow from here. The trip was at the end of November. .
Food (breakfast, lunch and dinner)below average. Fish and meat are always over-dried.
The staff is friendly. A comfortable bed. Everything is clean and beautiful.
An amazing hotel. It combines luxury, thoughtlessness and untrained staff. At the same time, the very friendly staff is worth noting.
They saved money on the architect and used a lot stupidly (there are not enough sockets, the air is blowing cold, there is a lot of empty space). But the location is great-in the very center of the city.
A cozy hotel in the very center of Yerevan. The rooms are modern, clean, everything works. Not a bad breakfast. I haven't been to the sauna or the pool.