The order was made from Moscow. The staff are very responsive and have always been in touch. A chic furniture salon, high-quality furniture. Thank you so much for the excellent service. We'll come here again.
We bought a kitchen here. It was brought from Brest to Minsk, payment is made upon arrival. Delivery in Minsk is free of charge. I recommend this store, good quality furniture from a joint Belarusian-Polish manufacturer, at an affordable price, turned out to be twice cheaper than the salons
The store is large, with a good assortment.
Unfortunately, the advantages end there.
Minuses:
1. To get there by reindeer
2. Service as in the 90s. No basic politeness, no answers to questions. The feeling that the seller's task is to make sure that you not only do not buy anything, but God forbid you do not return and advertise to someone.
3. The product is on display, but "not for sale"
The staff is on the phone, I buy this manufacturer twice not in this store, it's more expensive here and "out of stock" and "take a 3 m countertop and cut yourself" and I counted the kitchen without discussing what I need ((( and the readiness is unknown...in short, I went to a furniture store in Chizhovka and bought what I wanted and they kindly picked up ANY table top!!! The manufacturer is good, but the salon is not clear why there are no people or sellers there, probably the sales are the same...
The managers' consultation leaves much to be desired, the tubes are not lifted. They say that there is no furniture in RB that we needed, in fact, after 2 days, an exhibition sample of furniture that interested us appears in this store, when contacting the factory, it turns out that there is a huge amount of furniture. Apparently they don't need money or clients. I recommend contacting another store with polite consultants and up-to-date information on leftovers!
We were very lucky: we came for 2 positions without ordering them in advance. One item was in stock, and the second was only assembled in the hall, because we did not have the opportunity to wait up to 90 days, then they went to a meeting and gave it to us from the hall - thank you very much!!!
One of the advantages is a very large room.
And that's where the advantages ended.
Small assortment, unfriendly staff.
Apparently, someone tried to collect some furniture for samples - but the weekend came and the furniture remained in the "hi-tak" style.
I liked the furniture. But the seller didn 't even come up . We walked around by ourselves, we chose. The seller answered any questions briefly, see the catalog. She didn't even get up from her seat. Little light.
The furniture is good, the store is conveniently located, but the workers, as in the USSR, are not interested in sales, do not offer anything, do not leave the construction site, choose and mark on the booklet if you can figure it out yourself. When ordering, only delivery is made, unloading and lifting to the floor is not provided, they say that then arrange with the driver Delivery is scheduled for a date and not a specific time. As a result, it will not be possible to order movers from the outside. And upon delivery, the driver refuses to carry a large amount of furniture into the apartment and can be understood, since he arrives alone. So, those who do not count on their strength need to think about whether it is worth ordering furniture here. And keep in mind that you need to check the integrity by unpacking the boxes in the presence of the driver, that is, in this case on the street.
An extremely negative impression of visiting the store on October 7 at the address Minsk, Partizansky Ave. 168.
They could not immediately find it, the navigator led through the industrial zone, the husband called at 19:30 to the store to clarify how to get there. The girl, snorting in a dissatisfied voice, explained.
After 10-15 minutes, I went to get my online order (a small box - table legs). The same girl, with the same dissatisfied, but already face, sent me to the first office down the corridor. The guy from this office, the only friendly employee there, went to the warehouse for my order. Immediately outside the door, the workers - 2 girls and a man began to loudly discuss my "bad manners" and how did I dare to come to them so late. By the way, the male employee said that if I have something big there, then he won't stand it for me. They discussed the meaning of the word "education" very colorfully, showing themselves that they were not familiar with it at all. I paid off and left at exactly 19:50. By this time, all the employees were standing over me in outerwear and with bags. The girl at the checkout even forgot how to use the terminal. I hope I didn't really delay them leaving work 10 minutes earlier. If anything, let them forgive me, ill-mannered)
Excellent service, attentive and customer-oriented consultants of the online store. Other furniture stores can learn from them. They helped with the selection of furniture, quickly assembled and helped with loading.
The company's offer is not interesting. Delivery is paid, assembly is 10% of the cost...🙄 thank you, no need!!! The choice is not bad, there are interesting models, but the cost.... expensive. Installments from the company are not provided 🤷♀️. The first and last time I visited this store (
A store of various furniture. The room is large but cool. Many furniture samples are presented. And bedrooms, and hallways, and sets of children's rooms. The quality is quite good. The models are interesting. I recommend you to visit.
I have repeatedly ordered furniture here, namely a wall in the hall, a coffee table and a set in the hallway. The price/quality ratio is what you need. My wife and I were satisfied.
Wonderful furniture, I am very pleased. Fast delivery. Competent consultants. Everything is clear about the assembly (every detail is numbered). I recommend it to everyone.
A large selection of furniture is available, pleasant staff
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Денис Л.
Level 9 Local Expert
April 23, 2024
Sellers "kind of" serve, "kind of" answer questions, and also "kind of" do their job, but they all do it showing all their reluctance, neglect, superiority and rudeness.
After the last visit, I do not want to visit the store because of the quality of customer service.
The seller will quickly read out the assortment of the necessary collection under his breath, nothing can be made out.
You ask me to repeat it, and in response: "Didn't you hear, I told you."
You start picking up options to choose from what is available, read it out to yourself, and then phrases again: "What can't you remember, I read it to you."
I will not go to this store a second time.
The furniture is very beautiful, but the service wants the best. We ordered furniture, waited, a month has passed-I'm calling. In response, that your furniture will be available soon or maybe not, call on Tuesday. I'm calling on Tuesday, wait another 10-15 days for an answer. We are testing delivery and your furniture in Brest here. By and large, I don't care about your tests, I need my furniture, and a lot of time has passed since the order. So we chose other furniture from another factory. I'm calling anrex again to find out if they're waiting for me at the doorstep, and I'm shopping here. The answer is the same again, wait for Tuesday. I said that I would not wait and refuse to order. After 10 minutes, they report that the furniture is already on its way. It's strange why they told me they weren't going literally 10 minutes ago. In general, I ordered furniture from another supplier and I'm lying admiring it))) it is natural to go into anrex and admire the beautiful furniture, the desire has disappeared and it is natural to advise too. The most unpleasant thing is that I was only interested in where my furniture was, I did not receive a single call from the staff all the time. It was very unpleasant to work with you. In general, I will say that the furniture is very good and insanely beautiful, but alas, it is not available) I wish to be more customer-oriented.
I took the modular wall, by pre-order. Everything was delivered on time. I took it and put it on, everything is fine. By the way, the instructions are generally written perfectly, but it is better to use your own hexagons. And by the way, if you decide to assemble the furniture yourself, then be prepared that it is not going to be assembled with one hexagon
Excellent office, good furniture at an adequate price. I ordered the kitchen in modules, assembled it myself. According to the assembly, everything is clear, all the markings and holes are just fine, the diagonals went to zero. The instructions are the most adequate of those that I have come across (furniture assembly). I recommend.
The store, given its location, is not very convenient to visit without a car. But there are no people, and you can choose furniture in peace and quiet and "torment" consultants with any questions.
There are many exhibition samples. Beds, cupboards, cabinets. It's surprisingly beautiful. We bought a table and a bed. There are no complaints during the year. The only furniture in the House (on Yakub Kolos) can be bought with a larger installment plan, and sometimes with a discount, which are not provided in the anrex store itself.
A very good store brought the kitchen on time
For half the price, it's great.
The quality is excellent, everything is packed with foam inserts so that there are no chips
A great store, it's better to order furniture here than in an online store, they bring it faster.
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Виктория Сецко
Level 6 Local Expert
March 24, 2024
The store is super, the seller is unaware of the product, since she said there would be no corner, came home and began to watch the booklet, is everything calm? I'll have to go again as it is, I ask the management to familiarize the sellers with the product, especially the cabinets in the corner
Respect the staff of the store, thank you for the table, which is a work of the designer and it complements the beauty in my room:may it be for all of us and your team brings only joy in everyday life…
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Владимир S
Level 13 Local Expert
September 10, 2024
The furniture is good in quality , I have already bought it more than once, it serves for a long time without problems 👍👍👍
The furniture is good, but there is an unpleasant residue from the work of the store. Orders disappear from the waiting list, which we waited for as long as 3 months and without waiting visited the store again. It turned out that everything is in stock and they can't explain why we didn't get a call and how our order disappeared. Everything is pushed down to the program failure. But before going to the store, we reserved the furniture once again and, lo and behold, there is no order again!!! And the delivery is even better! It's been a week and a half since the furniture was paid for, and the order has not been delivered. Sometimes I come home late, then they don't have any orders today!!!
We bought furniture for a children's room. I was very pleased with the quality. There are no signs of wear during the year of use. There is a flexible discount system