I booked a room on a booking for 8 days, there was practically no information in the description of the room, I was guided by reviews. Based on the general description, I expected to get an apartment. When I arrived, I was terrified. The room is 10 meters, but you can only stand tall in the hallway, because this is the last floor, the attic and the ceiling is beveled. A bed is a mattress on the floor on a small platform. You can only sit on the bed, there is not a single chair there. And there's nowhere to put it. There are no dishes, no refrigerator, nothing. This is definitely not an apartment. One outlet. Well, this is the 5th floor without an elevator. I moved out the next day and told the landlady that I wanted a refund. She said that of course, that she would confirm to the booking that I had only lived for a day and in general they had not received money from the booking yet. But in fact, she wrote to booking that she refused to return my money, and she was just lying to my face. She lied that she couldn't contact the booking office, including. Then she started saying that she couldn't sell my room because I had booked it, that it was idle for 7 days, although I left 4 days ago and immediately wrote to booking about the cancellation. If everything went well with them, then you're just lucky.

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twistedsister

Level 8 Local Expert

The photos don't match the numbers. It's big in the photo, in fact it's small. And when they booked for some dates, the hotel changed to others, saying that those dates could not be given due to a mistake by the manager. To meet the customer. It doesn't work. The money is not refunded. A new hotel, does not know how to run a business. All screenshots are there. The allegations are unfounded.

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Antik Apart

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