Keep the service at zero, outright rudeness on your phone. I rented a car with 21%topline, drove 3 km, completed the lease, and almost half an hour later they called me and said I had to refuel the car, otherwise the fine was 80p. I returned, the nearest gas station was closed due to technical reasons. for reasons.While I was driving, I distorted another gas station and charged 20p for rent. When asked why I should pay for refueling your car, they didn't give me a clear answer. Meanwhile, while I was driving to gas stations, my two minor children were at home alone, so I had to leave them at my own risk and risk, so that Anytime would not give me a fine. In general, an unpleasant situation, there is still a residue.I no longer use this carsharing service. Hello, great carsharing, never a problem.
I got a call today asking me to re-park my car. I said I could be there in 20 minutes, which I agreed to do. I was there 20 minutes later, but there was no sign of the car in the app. I called support, they told me that the car had already been booked and I didn't need to do anything. The question is, why did I go? Why was I given approval for this time? That's not all. I went home, and after a while they called me and asked me to park my car because my reservation had been canceled. I'm coming back. And I wish it would end here, but no. The car won't open, I tell the tech support girl about it. They ask me to wait, wait, and wait 10 more times while someone is there fixing something. Then, apparently, the girl from tp had to wait longer than me and she decided to disconnect, saying that she had already given me a lot of time and that now I would wait alone until the car opened. When I asked how long it might take, I didn't get an answer. I don't understand what to do if it takes an hour, and if it takes a night? It's minus on the street! I have been trying to solve the problem with a small child for half an hour. The tech support girl eventually suggested waiting for a specialist who would arrive no earlier than 1.5 hours later. 🤦🏼♀️ It's not just disrespect, it's bullying the customer! As a result, they just give me a fine. But that's not all. I come home and find information in the public domain that it turns out this parking lot is above ground! Wasted time, wasted nerves, ruined mood. Thank you Anytime, in addition to the cars that were killed in the trash, you also distinguished yourself by zero customer orientation and the boorish attitude of the staff.
I've been using it for more than 2 years, most of the cars are smelly, finished off... Horse fines taken from the air... The traffic police made a request-past the traffic police fine for photo fixation, pay them 0.5 basic for just so that they answer the traffic police who was driving, a lot of work is apparently being done))) a small damage on the rear bumper, a scratch, which I do not remember, did not hear a sound, etc. (there is a photo) a fine of 280p...and the write-off without warning, I completed the lease at night, walked around, but I could not see this scratch, or it did not exist at all, and then the photo was thrown off with a scratch, giving me the impression that the service works with Photoshop) now I'm afraid to leave money on the card, otherwise they will write off something else And then run to find out why, knock on the closed door with your forehead. I think they're breeding us...