Anytime carsharing
80 reviews
August 29, 2024
I have been using the service for 6 years - since August 28, 2018. During this time, he made 300+ trips for 10+ thousand km. The poor quality of the condition of the cars was compensated by their quantity and budget cost, especially for a long time. But if there is at least some kind of conditionally non-standard situation, the support service turns out to be only a statistician of requests.
In particular, on 08/29/24 I booked a car at Minsk airport for the 2nd day. At the same time, the car was needed only for 1 day, but taking into account the fact that there is not always carsharing at the airport, I decided to do it in advance while the car was in the parking lot.
The car was booked, the payment was completed. But when I tried to activate the daily rental, a message appeared that I was too far from the car.
At 19:00, I contacted the support service. I received the first reaction only at 19:50, and all this time the car was already in a paid reservation.
According to the results of the "assistance provided", after almost 1.5 hours, which the car was still in a paid reservation despite the fact that the rent was paid for 2 days, I was informed that they could not help in any way. At the same time, there was no answer to my question where exactly it is indicated how many meters from the car I should be when booking.
In general, the desire to use this service at least some day has decreased to zero.
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1
August 13, 2024
I used this service for six months, everything is generally not bad, if you close your eyes to the fact that the cars are almost all dirty, there is garbage inside, there is almost never liquid in the wipers, the mechanism for regulating the side windows in many cars is broken and there is no way to adjust for yourself, the music volume control button is also broken in almost every second car, fortunately it is possible to decrease/increase the volume on the steering wheel. Until today, I used it steadily, as it was convenient to travel on some business. In the morning, a notification came from the application, allegedly a fine and the money was immediately debited. I received an email stating that a speed violation was recorded, but it did not specify exactly where the violation was recorded, and the time of the violation coincides with the time of the end of the rental of this car. I contacted support, not only were they rude, they did not give an answer, they charged 2.5 basic allegedly for the violation, they said they would additionally receive a letter from the traffic police, according to which they would still need to pay for the violation. By the way, nothing came to me from the traffic police, I paid for an imaginary photo fixation. Then they began to claim that I had previously been charged with speeding violations, although this is the first time. In general, I do not advise at all, it is better to choose HELLO, there are comfortable, clean cars and communication with support is as pleasant as possible. And here they are just looking for something to rip off money for..I advise you to delete this service and not use their services
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4
January 23
Keep the service at zero, outright rudeness on your phone. I rented a car with 21%topline, drove 3 km, completed the lease, and almost half an hour later they called me and said I had to refuel the car, otherwise the fine was 80p. I returned, the nearest gas station was closed due to technical reasons. for reasons.While I was driving, I distorted another gas station and charged 20p for rent. When asked why I should pay for refueling your car, they didn't give me a clear answer. Meanwhile, while I was driving to gas stations, my two minor children were at home alone, so I had to leave them at my own risk and risk, so that Anytime would not give me a fine. In general, an unpleasant situation, there is still a residue.I no longer use this carsharing service. Hello, great carsharing, never a problem.
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January 22
I got a call today asking me to re-park my car. I said I could be there in 20 minutes, which I agreed to do. I was there 20 minutes later, but there was no sign of the car in the app. I called support, they told me that the car had already been booked and I didn't need to do anything. The question is, why did I go? Why was I given approval for this time? That's not all. I went home, and after a while they called me and asked me to park my car because my reservation had been canceled. I'm coming back. And I wish it would end here, but no. The car won't open, I tell the tech support girl about it. They ask me to wait, wait, and wait 10 more times while someone is there fixing something. Then, apparently, the girl from tp had to wait longer than me and she decided to disconnect, saying that she had already given me a lot of time and that now I would wait alone until the car opened. When I asked how long it might take, I didn't get an answer. I don't understand what to do if it takes an hour, and if it takes a night? It's minus on the street! I have been trying to solve the problem with a small child for half an hour. The tech support girl eventually suggested waiting for a specialist who would arrive no earlier than 1.5 hours later. 🤦🏼♀️ It's not just disrespect, it's bullying the customer! As a result, they just give me a fine. But that's not all. I come home and find information in the public domain that it turns out this parking lot is above ground! Wasted time, wasted nerves, ruined mood. Thank you Anytime, in addition to the cars that were killed in the trash, you also distinguished yourself by zero customer orientation and the boorish attitude of the staff.
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October 11, 2024
I've been using it for more than 2 years, most of the cars are smelly, finished off... Horse fines taken from the air... The traffic police made a request-past the traffic police fine for photo fixation, pay them 0.5 basic for just so that they answer the traffic police who was driving, a lot of work is apparently being done))) a small damage on the rear bumper, a scratch, which I do not remember, did not hear a sound, etc. (there is a photo) a fine of 280p...and the write-off without warning, I completed the lease at night, walked around, but I could not see this scratch, or it did not exist at all, and then the photo was thrown off with a scratch, giving me the impression that the service works with Photoshop) now I'm afraid to leave money on the card, otherwise they will write off something else And then run to find out why, knock on the closed door with your forehead. I think they're breeding us...
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1
September 5, 2024
I recently encountered an unpleasant situation with one of the carsharing companies. After the trip, I was presented with claims about damage to the car, although I was not the culprit. They said that they would have to charge me 910 rubles (2 * 7 b.v. for two bumper parts + 350 rubles for hiding from the scene of an accident). To figure it out, I turned to a lawyer, who helped me understand how to act correctly and what could threaten me. As a result, it turned out that according to the contract, the maximum that I can be charged is a fine for not taking photos of the car before the start of the trip, and even then it is insignificant.
When I contacted the company's representatives, the conversation turned out to be not particularly constructive: the employee was rather lecturing and giving allegories than helping to solve the problem. I explained that I had already consulted with a lawyer, and that, in fact, the situation was far-fetched. In the end, it turned out that the damage was caused by a previous user, and I'm not in any danger.
I would like the company to take a more responsible approach to solving such issues and pay attention to the real facts, rather than trying to create stress for the client.
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3
December 17, 2024
I don't use this service anymore, only unpleasant impressions remain. (I RECOMMEND HELLO, there are good cars and excellent service) The cars are dead, the support is lame. According to their new rules, godless fines are levied, she put the car at the exit from the residential area without disturbing anyone at 2.30 am, taking into account that in the morning she will be picked up for sure. And already at 5.20 a fine of 80 rubles arrived. It is obvious that the car at 5.20 could not interfere with anyone for sure. It's just that the service is so "cool".
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August 25, 2024
It's a living hell.
I took it for a day in order to go to another city. I was driving along the Brest highway, where the speed limit is 120 km.h. Anytime decided to set a sound signal for speeding. Nasty smelly SQUEAK!!!!!
And my whole road turned into:
You gain speed above 99 km.h. - SQUEAK; You gain above 110 km.h. - NASTY SQUEAK; You gain 120 km.h. - this stinky nasty SQUEAK does not stop. Somewhere it is necessary to reduce the speed, let's say the camera is at 90 or a pedestrian crossing, and everything is beeping again. Let me remind you that the allowed speed is 120 km.h. and if you keep the speed 95 all the way so as not to hear this SQUEAK (and the real speed due to the error will be 85-87), then a car will rush past you at a speed of 130!!!! Driving at a lower flow rate is at least not safe!!!!!!!!
A disgusting trip came out. I deleted the application.
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3
December 31, 2024
It is very sad to write a review on the eve of the new year, but alas, the service turned out to be the disappointment of the year.
After completing the trip, almost a day later, claims were made about damage to the car (front bumper), due to the fact that when parking the bumper, the ground (I would say even sand) in the residential area was touched by a couple of centimeters. Moreover, after completing the trip, a photo of the car was sent and for some reason no one reported that they did not like something about parking. After the assessment of the "expert", they stated that all the damage to the bumper, including the splintered paint on the bumper, even in the part where the ground did not touch the bumper, was our fault. After this assessment, the "expert" said that they would assess the situation in even more detail and decide on the amount of the fine. A couple of days later, 280 rubles are debited from the card.
For what? God knows.
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1
September 25, 2024
A divorce has been filed for scratches on the bumper/lights/hood. Always take pictures from all sides. They will write off up to 600 rubles and try to prove that you are not to blame. I do not advise anyone to use it. They don't need any excuses, much less evidence. Just a legal money squeeze. There is a suspicion that several people can be written off for one scratch at once. After the divorce, he asked for 600 rubles to be blocked in the application. I don't recommend it to anyone. After that, I have been using Hello successfully for half a year, for some reason there have never been any controversial situations with them in general.
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1
May 8, 2024
I've been driving for a little over six months and I like it. The cars are in good condition, good services to gain driving experience. It's nice to get bonuses. A friend from Maryina Gorka came and wanted to go to the Mound of Glory. We took the car and the trip turned out to be more fun. Even he appreciated the company's services positively. And the staff talks to me kindly, and at the end of the conversation they wish me a good day. Based on the above, I am satisfied with the carsharing services and more positive user feedback.
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6
October 17, 2024
Disgusting support service, it was already unpleasant and the sediment remained, the car came all in ice, it did not work to warm up through the application, the engine does not turn off without starting the trip, explained the situation, asked to compensate, I was offered to remove the ice with my hands, told your problems, thank you, I do not use any more time
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December 25, 2024
The application is designed to ensure that the user pays fines. There are no warnings, just a dry text in the contract.
The cars are in terrible condition, constantly dirty and often technically defective.
There are much better carsharing alternatives in Minsk.
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November 15, 2024
I rented a car for a day (SuperDrive M), but you charged money for waiting, although the car was already booked for the whole day! In addition, I refueled the car according to the rules, filling 43 liters, but the bonuses were never credited. I ask you to sort out the situation and return the funds written off, as well as to charge the bonuses due.
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August 4, 2024
I was forced to use the services of Anytime, I needed a car for two days for a long trip…In the first car, the "check" was burning and the engine was not working stably... I canceled the lease, found another one in the vicinity, it seems the engine is working stably, went home, on the way I found that the left turn signals were not working... that's it!!! I think okay, I'll go mostly along the highway, I'll go without turn signals, loaded my family with things and set off as soon as we hit the ring road, when accelerating closer to a hundred, the car was shaking so much that it was hard to hold the steering wheel, which I immediately informed the dispatcher.
I had to look for a third car in the vicinity, I found 80 rubles more expensive, well, okay, there was no time to look for cheaper, the money for the day was returned 225 rubles, but reread by minute billing. I was naturally outraged, and tried to resolve this issue with the dispatcher, it didn't work out, the dispatcher was like a wall, he didn't want to listen to anything.
"- You drove so much, you will pay 21 rubles."
To which I replied that it would be logical and fair to calculate the mileage and time from the daily rent, since through no fault of my own I had to change the car, no one naturally listened to me, they don't care about us, they only have money from us sucking. As a result, I was not recalculated, and instead of 225 rubles. the rental cost me 328p. And the faulty car was not taken off the lease, and a minute later he already went to earn more money!
I sincerely wish this company all the bad things and, in my generosity, more!
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2
August 7, 2024
I have been using carsharing for quite a long time and there were always no questions until recently
The carsharing issued a fine of 2500 for the transfer of control. Despite the fact that I was nearby. I'm sorry, but less scratches or damage give less. I think that these figures are just taken off the top of my head and are not justified. Because on the phone they offered to pay by the end of the month for 1000 less. And they also offered a loan. I will no longer use this service. Thanks, it's a nerve-wracking
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3
2
May 13, 2024
I don't know how they still exist with their contract. According to the contract, the client is always to blame, and they are not responsible for anything. Some fines are not clear, for example: if you were given a fine by traffic police officers, they also give you a fine for this violation ten times more. The question is on what basis, if I have already paid the traffic police fine. Who are they anyway. If we assume damage to the car and they conduct an alleged examination, why do they not notify the client about the time and place of the event, but simply write off the money without permission. On what basis. Suddenly, the examination was bought or they counted not for, say, a scratch that can be polished, but for painting the entire bumper. And it seems to me that the contract contradicts the RFP, and the internal contract of the company cannot contradict the law of the Republic of Belarus. I hope the relevant authorities are monitoring the comments and will be interested in this office.
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9
November 5, 2024
Terrible service, horse fines! For each fine from the traffic police, 20 rubles are written off for "fine administration". When asked what this means, like parrots, they copy-paste the clause of the contract. They refuse to send the photo and the number of the decision of the offense!!!
That is, 20 rubles is an e-mail message that you have a fine. That's all. They write off without warning and only then send an email!
The worst service and support you can think of!!! By the way, managers are also as illiterate as possible. I do not advise anyone to use this service, I will delete the application myself.
P.S. Of the cars, only the Polo without GUR / EUR, as broken as possible, and the Jolion, which are much smaller)))
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April 24, 2024
They are trying to accuse me of damaging a car that I did not commit, they put up a fine and try to write it off, saying if I drove last, then I damaged it. Allegedly, I have to provide them with proof that it's not me. Moreover, judging by the study of such cases, this is put on stream and is an income, since all cars are insured.
I do not recommend it in any case, since there is no high risk of getting a fine for anything, since I have 0 on my card and they will not write off anything, and they will not prove anything in court
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7
September 10, 2024
The most unpleasant service with dirty and smoky cars, as well as inadequate support, I advise you to use another sharing service!
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2
January 5, 2024
They have been trying for almost a year to deduct a fine from the card for an unproven violation.
Dmitry from the security service is probably a former law enforcement officer, judging by the manner of communication and attitude. Due to minor damage, they reported to the traffic police, which led to the deprivation of rights and a large fine. I can conclude that they work in close contact with "decent servants", breeding people for money.
For more than a hundred trips, there were no damages and accidents, but fines were written off without warning, either for a car with an empty tank that another driver left, or for some kind of black stripe that another car left and disappeared.
In a heavy snowfall that year, I got into a minor accident and immediately agreed to pay for repairs, but the "excellent" support representatives brought proceedings with the traffic police, which led to an objective inflating of the problem from scratch and, as a result, deprivation of rights. This is the whole attitude towards customers. I thought the case was over, but two months ago, another attempt began to write off a large sum for an unproven violation. There were attempts to write off immediately, which, in fact, without the presence of certain regulations, was and is an attempt to steal funds. All the lawyer's efforts were shattered by the "perfection" of the justice system and the unique interpretations of the law by traffic police officers and judges.
The company is blacklisted. I wish Dmitry and his support colleagues good luck in their unsuccessful lives. I have already received my license in another country and earned 10 times more money than you wrote off semi-fraudulently.
I hope this review will protect many people, and the company will eventually go bankrupt, which would be quite logical for a subsidiary company.
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12
October 22, 2023
You can only ride Jolion. I don't say anything about the rugs, they are all rolled up, most of them have traveled more than 400k km in a Delimobile. Joliony many with problems: you go somewhere near Brest, and your speed drops on the highway and the car stalls! Dirty interior, chipped windows. No one has been servicing the cars for a long time. Cheaper than competitors. Recently there was an action in the part of Dr. Karsh. Guys, we drove with you more than 10k km. You can do better! Go ahead, at least one client has already gone to competitors
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2
2
August 25, 2024
Cars are dirty and old, smoky, and new ones can just break down. Haval's boxes are flying out on the highway. There is no normal photo control to take a picture of the car in a circle. Judging by the reviews, they are also fined for scratches, although every element of any of the cars is damaged, and this is an illegal story to recover from a previously damaged element. Despite the fact that sometimes there are no cars, it is better to take a taxi to the nearest normal carsharing than to use their services.
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3
October 25, 2023
Read to the end! So, a review on carsharing Anytime. I have been using this service for more than a year. I SAY RIGHT AWAY, BEFORE USING THIS SERVICE, READ THEIR ACCESSION AGREEMENT!!! I AM SURE 99.9% OF PEOPLE WILL NO LONGER WANT TO USE THE ANYTIME SERVICE. I'll start with the fact that all cars are killed, all have 100k + mileage, boxes are kicked, cars are not repaired after minor accidents, the cabin is always dirty, there is always something missing (mats, first aid kits, for example, etc.). There is no support: "I am not responsible for this, he is not in place, we cannot provide you with this information, and so on." They constantly promise to call back - no one calls back like that. The employees are incompetent. To get bonuses for refueling, you need to write to support, in comparison with the button in the applications of competitors from multimotors and hello. Car prices are the highest in Minsk! Most of the company's reviews are banal, and these are not empty words. Why, in addition to the above, I do not recommend this service:
CRAZY FINES. My situation: I scratched the car slightly (the varnish is scratched up to 10 cm long), did not notice and left. The result: 3K rubles fine. I went to the office to discuss the situation, where I waited for an employee for 40 minutes. And during the conversation, he said that if I sue them, the fine will increase from 3000r to 5500r. There is a video on which it is not even clear whether I scratched the car, when watching which any normal person will say that he did not really notice, there was even a witness with me in the car who also did not hear or see anything. During the proceedings, neither the security service nor the Anytime office itself provided me with a photo of the car from the last tenant, although the cameras show that he photographed it. They say these are not our photos, so we can't provide them. But they leak all your data to the Ministry of Internal Affairs.
My answer: The company lives only at the expense of fines for accidents, they don't care about their reputation and their cars, as well as their customers.
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8
November 15, 2023
The service was used for a long time without violations. After receiving the new documents, it was decided to update the data in the application, after which the account was blocked. The support service declined to comment on the reason for the blocking, referring to the decision of the security service. Attempts to contact the service staff and settle the situation did not lead to anything, they did not even consider my case. I think such actions on the part of the service are unacceptable in relation to the client!
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3
August 8, 2024
A divorce has been filed for scratches on the bumper or hood. Always take pictures from all sides. They will write off up to 600 rubles and try to prove that you are not to blame. I do not recommend it
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6
March 27, 2023
I'm changing my mind. I have always used this carsharing, for a year and a half I drove more than six hundred rubles ...
Recently the company has begun to default on its contractual relations, prices are rising, and the quality of cars is so-so ...
In winter there is often no washer and one headlight may be on.
Bonuses are almost not credited, or if they are credited for such conditions that become generally unprofitable for the client. There was a case: I took a car, drove for three minutes and could not put the car, because the parking lot is occupied, but you can't leave it on the road, I went back three minutes to the place from where I left, of course they wrote off the money for the trip. And if you refuel the car, you can not wait for bonuses or you need to call them to beg for these bonuses.
Definitely not recommended!
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7
May 12, 2023
I've been using this carsharing for about 6 months. I have never been in an accident, I was very pedantic about the inspection process, etc., and in principle it was possible to use it until 1 episode happened, after which I abruptly changed my opinion about the company and added it to the eternal ban for myself.
I've booked another Volkswagen Polo. When I approached the car, I noticed that externally it has many small defects (mainly scratches and chipped paint) that were not fixed in the application before me. Despite the fact that I was in a hurry, I walked around the car out of habit and took pictures of all the defects that caught my eye. I drove for 30 minutes, parked neatly near the house, took a picture of the car from 4 sides according to established habit and completed the lease. Everything is as usual.
- The next day, a specialist from Anytime calls me and informs me that there is a slight damage to the rear bumper on the car I rented and directly hints at my guilt, saying that the damage is not visible in the photos "Before" the trip, but in my photos "After" it is.
- In perplexity, I answer the specialist that this cannot be, because during the trip there was no accident, there was no impact on any static detours (you can't help but feel this when the bumper is wrinkled), that I always drive carefully and in general, during the entire trip, I never backed up, except for parking at the end near the most ordinary curb (which is well below the level of the rear bumper).
- In response, I hear from an employee, "I don't know anything. Here in the photo, your bumper is fine at the beginning, and at the end of the lease you can see the damage."
- I replied that I wanted to look at my photos to figure out what was going on, and said that I would call this employee's number back.
- The employee says, "Okay, call me back."
I carefully review the photos taken after the rental 3 times. I see the wonderful condition of the rear view of the car. Clean, shiny, sparkling as much as the reflection of the houses is visible and once again I wonder what the problem is. I let 4 people see my photos to make sure that I didn't miss something. 3 out of 4 do not notice anything under magnification, 1 out of 4 noticed some "possible" irregularity from below, where the bumper ends, and it was not clear if it was a glare, a hole or everything was fine. I look at my photos "Before" and realize that I do not have a photo of the rear projection of the car ... Because before renting, I took pictures of the damage I noticed, then the photos were only 3 projections: left, front and right. In which, in profile, the bumper naturally looked like a whole one, because there was no right angle for the damage to be visible.
As a result, I unsuccessfully try to call the employee many times on different days. Every time I hear that "The line is overloaded." This was followed by a week-long trip abroad and on my return I see that 600 rubles have already been debited from my card without permission and warning. I call technical support, explain the situation, I want to understand why the money was withdrawn at all (at least the photos showed the breakdowns). The operator replies that he will give the information to a specialist and he will contact me. I ask "When?". The answer is "Today." Since then, 3 days have passed and no one has contacted anything.
It feels like I've been the victim of a real scam. My advice is: do not use this service, even if you think that "everything is fine with it." I thought so myself and lost the money.
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11
December 28, 2023
I wanted to use it, but I couldn't...
the company's website is so empty and not informative that I couldn't even find prices and tariffs on it.
How to choose a service without knowing the price?
Is it worth using the services of a company that is not even able to create a normal website for itself?
What kind of quality will the services be then.?
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7
May 1, 2023
I would never recommend this carsharing! The worst cars and the worst service in Minsk.
The cars offer faulty ones. For a week and for renting three cars - two of them had problems.
The Internet connection was lost with the first car when traveling to the village (there was no such problem with other carsharing, and the Internet itself downloaded videos on the phone), which caused me to stand for 2 hours in the cemetery, and the specialists did not want to help in any way. All they said was that it was our problems and our fault. They returned only 3.17 rubles.
With the second car, the situation is even "better" - everything turned off in the middle of the road (both the turn signals, the steering wheel, the music, and the emergency light did not turn on. The gas pedal did not work, the car barely rolled to a stop, after which it stopped starting. I did not receive any adequate response from the support, but only accusations against myself.
If you don't want to waste your time and nerves, choose another carsharing service.
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3
1
February 25, 2023
On February 25, I rented a car 9263, at the end of the trip I bought a package for 1 hour and kilometers that were not counted in the previous overspending. After a few minutes, the lease was completed, in fact, the package bought for 36 + rubles burned down. The support staff does not want to refund the funds for it, nor to set off the trip. I constantly used this carsharing service, wrote and called the company, but apparently, by definition, they lack any loyalty to regular customers. Thank you for the "excellent service", there is no longer a desire to use your services on such bonded terms. I hope, after reading the review, the company's employees will contact me and offer solutions to the issue so as not to go to court further. Be careful when using the services of such companies, carefully study the clauses of their favorite accession agreement. We protected ourselves where we could, but the client was wrong in the end.
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9
March 9, 2023
The cars are in a disgusting condition:
Almost all cars (even business categories!!!) the wiper blades are torn. In slush, when all the dirt flies to the windshield, you can only clean it by stopping and getting out of the car. And the serviceability of the wipers is a safety issue.
There is a regular unpleasant smell in cars.
The boxes on many polos are kicked very hard.
Of the advantages, only a large fleet of cars, but business class cars are gone.
For me, this is the "last" carsharing, which I turn to only if there are no cars from other carsharing companies. And since the business class cars have been removed, most likely I'd rather take a taxi.
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7
July 5, 2022
I want to thank the anytime company for helping me out, I really want to apologize again for the small incident, thank you for being there and help everyone out, thank you
that they came up with such conditions as zero, a very good function, thank you very much again, you will be just as good and help out anyone, I wish you were in all cities,
Good luck to you and thanks again.
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2
8
May 21, 2024
There are no tariffs on the site, which is how much only they know.
I downloaded the app, clicked log in, and they hit you in the forehead - throw off your passport :)
Well, guys... first, send them your data, but how will it be stored and by whom will it be used in the future if I don't like your tariffs?))
Thanks for the service, guys, breed others.
The Internet is full of cases of hacking your "encrypted databases"
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5
February 15, 2024
What to do with such drivers who park like that and block the road. Who should I call in such cases to have the car removed? You can ring the bells and no one will hear
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1
March 27, 2024
I do not recommend using this service
For a small scratch on the front bumper, he received a fine of 280 rubles + 360 that he fled the scene of the accident, although he did not notice this damage
I drove onto the curb and apparently scratched it after completing the lease, I did not take a picture
The security service did not enter into the situation and did not remove the second part of the fine (for leaving the scene of the accident)
I don't want to use this service anymore
They can put a big fine for a small scratch
I deleted the application and I'm not going to bring them money anymore
I am very disappointed
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7
March 5, 2023
My first negative review in all my time of existence, cars are killed, fines are disproportionate and unreasonable for many users, technical support is generally some kind of quiet horror, no one provides you with acts of completed work on cars, although you paid for repairs, which means you have the right to think that they just put them in their pocket It's sad to realize, but it's better to go to competitors, or buy your car at all - it will be cheaper!
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5
1
March 24, 2023
I use the "Days" tariff. Periodically, the trip ends on its own, while things remain in the car, and unused days. Tech support unsubscribes that I completed the trip myself, although I know for sure that this is not the case. At the same time, they let slip that if the Internet connection is broken, they may have this (but they still attack the client).
They don't want to solve the problem in any way.
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4
1
April 5, 2023
All the earnings of this organization are included in fines and broken cars.....and the penalties for them……
The whole calculation is that people will not read the contract !
But if you read it carefully, apart from deleting this application, no other thoughts arise!
Ps.
Be careful if you have to use the services of this organization…
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6
January 7
They are trying to write off fines without a decision from the traffic police and without any proceedings at all. Think for yourself whether it is worth contacting. In my opinion, the answer is obvious. 😉
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July 25, 2022
Hello
I rate this carsharing at -5 stars
I do not advise anyone to carsharing Anytime ugly behavior from tech support!
They began to prove to me that I was correctly directed to a car that was nowhere to be found and only from the point to other ladies, as if the car was at another house, as a result, 3 houses that they said did not have a car, they ignored the request to send me geolocation where the car is!
In addition, when I decided to leave them a review in telegram support, they began to prove that they had told me everything correctly and even sent me photos!
The photo was sent only by me to them at the end when they sent me back to the starting point and geolocation was sent to them only by me!
I spent 25-27 minutes searching for carsharing, not counting that I walked for 10 minutes and also talked to tech support, from which the current is 0!
If carsharing costs money every minute! Someone who reimburses customers for calls and searching for their cars and in addition sees messages that he is wrong, they did everything and sent photos and probably dropped the geolocation of the car that he asked for!
I had a good opinion of the company a year ago, now I think that the company is unpromising and has gone into the market of the worst of the worst in relation to customers!
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6
November 29, 2023
Zero customer orientation.
If there is snow in the cars, there are no brushes, something is always not working inside and does not turn on. Why is there a "warm up" button in the application if it does not work? There is never a washing machine, at any time of the year and weather
For their eternal, endless shoals, they reimburse one and a half rubles from the cost of the trip, regardless of the amount and number of shoals by car.
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4
May 30, 2022
Before each trip, you need to check each photo with defects of the car for new ones in a bunch of little things. All cars are fucked up, you can't turn on the radio while you're inspecting the car, you can't start the engine before the fare starts. Even the bonus points are deducted in half with the money from the card . The most expensive tariffs. Only as a last resort is it worth using
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3
September 8, 2023
Why is it impossible to finish the lease in the Malaya Slepyanka area without paying 10p???? We have lost an active client! (
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3
October 18, 2021
Pros: convenient application, fixed tariff, lots of cars.
Minus: the car park is the bottom, cars are often dead rugs (a broken radio, garbage in the car), BMW is generally dark (they came from Russia, smoked and with a dead / burnt-out interior), poor support.
Parked on the territory of the Park City residential complex, marked green in the application. There is a sign at the entrance asking not to park, there are NO barriers, because there are shops and restaurants on the ground floors of the houses, one of which I arrived at. While I was having lunch, they called from an unknown number, said they couldn't get through (no one, of course, called), I put the car under the barrier and the next client had problems leaving. All objections that the application has a green zone, there is no barrier (because how did I get there if the territory is closed), I can provide a photo, were ignored by the operator, fortunately they issued a warning for the first time.
I have skated on this KSH since its appearance many times, but after such communication with support, the desire to use it has faded, fortunately there are already enough other services with the best fleet in Minsk, I will give priority to them.
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9
November 1, 2021
I personally liked it, although I only went once. The only thing about the kit is I don't know if everything was there, I checked it briefly.
I will speak for myself personally, I do not drive, I try to drive adequately, fines are scary, and the human factor can always play a cruel joke.
For new customers, a 6p bonus with the promo code REFW4QXI
You are pleased and so am I.
Use it and take care of yourself.
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7
August 6, 2022
An excellent application, I advise everyone, very convenient and easy to use
Here is the code that will give bonuses when registering a REFL8GXI account
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6
May 17, 2021
I've been using it for over a year. The best carsharing in Minsk. There are a lot of cars in different parts of the city. The application and the service are constantly being improved, it is felt. Use the CLYPVK code for a discount on the first trip.
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10
December 7, 2023
A great company, I always use their services... good service.
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1
4
June 10, 2022
Super carsharing, very convenient, and tech support always helps
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