Overall, the hotel is nice, new, clean. The location is generally super, everything is nearby that your heart desires) The room is clean and cozy. The breakfast is not bad, the choice is a little meager, but you will not leave hungry for sure. I was glad that we packed lunch boxes with breakfast because of the early departure. The staff is wonderful, attentive and friendly. But of course there was a but.... We were unpleasantly surprised by the additional payment. bed linen and laundry services (2 pcs) the question is what did the laundry do 2 times in two nights that we were there? I definitely did not change the bed linen, towels too, and they took an additional payment for it. Moreover, when booking, 3 people and a room with a bed and a sofa are immediately indicated, which means two beds are needed, and if this amount were included immediately, perhaps such questions would not arise, but it is very unpleasant. Well, another disadvantage is coffee for an extra charge at breakfast. If you want coffee from the coffee machine, you have to pay.
In general, despite the disadvantages, I recommend the hotel.
Nice hotel in Karaganda. The room is small but functional: a double bed, two bedside tables with individual lighting, a work desk, a kitchen corner, a wardrobe with mirrored doors, a refrigerator and a safe. Bath. There are few sockets, they are not above the bedside tables, they are not enough at the desktop. A good solution is to organize a kitchen corner: stove, extractor hood, sink, microwave, kettle, dishes, additional lighting. But the kettle had to be moved to another outlet, as the outlet above the countertop did not work. Individual air conditioning system in the room, very convenient. Breakfast is quite meager, but the cafe has a good interior. There is a large lobby on the ground floor where you can work and hold a meeting.