For 3 nights of stay, they took 60 BYN of the resort fee, which is simply illegal. Breakfast is delivered only from 9 (!!!) mornings, dinners until 21:00, the menu does not change, the same thing every day. Once they just forgot, I had to remind them. We paid for the breakfasts and lunches of the first day, but they were never delivered. There is a Jacuzzi, thank you. Purely for fun, I tried to fill it. In an hour, it filled up by 10%, i.e. it takes about 10 hours to use it! There is no bedside table, there is no wardrobe, things were placed on the windowsill. Together, the lamp is stupidly a light bulb on a wire, generally flying away. In the toilet, the fan is crackling like a tractor, a night trip to the toilet = wake up everyone around. Toilet paper in apartments that position themselves as 4* is the cheapest roll in Alaska. Parking is not convenient, you have to call the owner to open the barrier. So it's 300 meters from the taxi stop. The reviews here are frankly screwed up.
Great hotel! I was on my way to Brest and stopped by this place on the way. All inclusive, breakfast, Internet, and only one advantage. There is a transfer service. All rooms are clean and well maintained. I recommend
A wonderful hotel! The Jacuzzi filled our evenings with romance, and the sauna brought relaxation and pleasure. The cleanliness and comfort made our stay unforgettable.
It's hard to say what I liked, the room is clean, the hot tub is right in the room behind the curtain and it didn't work, but they only came to spend the night
The apartments themselves are very nice. There is everything you need: a bed, a bath, a toilet and a kitchen. The Jacuzzi is located directly opposite the bed (who cares?). There is one mirror on the toilet door, it is impossible to look at it in full height. The jacuzzi functions did not work. Not far from the Molodezhnaya metro station in one direction, Pushkinskaya in the other. And it's not far from the center.
The best hotel I've ever met. It's so cozy, just like at home. The staff is friendly and kind, they will help and prompt you if you have any questions. Recommend
I recently visited a hotel in Minsk, and I want to share my impressions.
As soon as you enter the hotel, you are immediately greeted by the hospitable staff, escorts you to your room, everything was cleaned in the room itself, and very cozy, in a word, I recommend it! 👍👍👍
I would especially like to note the level of cleanliness in the hotel. Every day, the cleaning was carried out at a high level, and this created a feeling of caring for the guests. When we opened the door to the room, we always saw an immaculately clean space, which was very pleasant.
Softly laid - hard to sleep! No human attitude, they asked about an apartment with a Jacuzzi when talking on the phone, booked, arrived at 22.40, gave a fee of 165p, which was expected to spend the night in good conditions, relax in the Jacuzzi, relax and sleep!
It was very cold, the tiles on the floor were icy, I wanted to turn on the air conditioner for heating, somehow to make it more comfortable, there was no remote control from the air conditioner at all, I called and asked what I was refused, they say it's 15 degrees outside, what kind of air conditioner, I started setting up the smart TV as stated in the ad, turn on at least some movie, there are only mistakes, the Internet did not load a bad TV like that!
The last point of impatience was that the Jacuzzi did not work, it was not even possible to relax, they say, after 22.00 it is impossible to use the hydromassage to turn on the Jacuzzi, although initially the request was that an apartment with a Jacuzzi was needed, but I did not warn either by phone or upon arrival when transferring money that it would not be possible to use it! After all this, I wanted to move out, after half an hour in this room! To which the person did not compromise or engage in dialogue in order to resolve any misunderstandings! There was a refusal to refund any amount!
Result
Minus 165p for half an hour of stay
And a spoiled mood!
It's time to leave your impression of these apartments.
First of all, where are the 5 stars from?! Are the friends and acquaintances of the owner writing here? Yandex, pay attention to the accounts.
I want to note the moments because of which I would not advise anyone to stay here, we lived in room 3:
- the Jacuzzi simply does not work! In a terrible, dirty, rusty state.
- jacuzzi without any panorama, but just in the corner of the room!
- there is no shower/bathtub in the room, so the Jacuzzi is generally a place to swim.
- there is absolutely no place to put your things, cosmetics. There's not even anywhere to put a toothbrush, as the mini sink has no sides. Instead of a closet / chest of drawers, there is only a vertical rack and 5 hangers, which barely stands on its legs.
- there were no teaspoons in the room, just a set of dishes that were left or someone forgot something.
- a refrigerator in which the freezer is completely filled with ice
- the bed linen was just lying on the bed and had to be made by ourselves
- the blanket was one and super small, for one person, it was good that there was a blanket in the car.
- there were only 2 shampoos in 5 days that someone forgot and soap in the toilet.
- Attention! There is air conditioning, but the remote control is provided for an additional fee of 500 rubles per day. Fortunately, it was fresh outside and we slept with the windows open.
- there is no place to dry things, there is no chair/hanger/dryer. The smell of dampness is everywhere.
Positive :
a closed courtyard, if you are driving, you can leave the car and not worry about it;
Location, 10 minutes walk to the metro, 40 minutes walk to the center
The service is excellent, the staff is very good, the room was gorgeous, everything was clean in the room, the atmosphere was gorgeous. I advise everyone!
I arrived at this hotel and was very satisfied, stayed there for a week (6 days), and I can safely tell you about my impressions, everything in the room itself is very conveniently located, clean and tidy, I will definitely come there again!
I decided to stay at a hotel and chose Apart Hotel Minsk. I liked everything very much, the room is well cleaned, the view from the room is very beautiful. The staff is polite and friendly. I advise everyone.
We stayed for a couple of days. I can say that this is the best hotel I've been to. There is everything you need, even what I did not expect to see. Pleasant atmosphere, beautiful view from the window. Polite staff, excellent service! I will definitely come again, and I advise you.
I decided to come and rest. This is the first hotel that was recommended to me immediately when I arrived. Everything is clean in the room, the staff is kind, polite and sociable. I liked.
Back in the 90s. More for parties than for family vacations. Check-in time is 14:00, although it is not written anywhere about it. Overall it's clean, but the furniture/plumbing/dishes are dead. Linen and towels from the laundry room. Breakfast arrives on delivery - a hearty "English breakfast".
I rented a room at the Apart Hotel Minsk. I really liked the spacious, bright room. The room had everything you needed
I recommend the Apart Hotel Minsk
This is not an apartment hotel!It's just a one-room tiny apartment, more like a room away from the apartment!Instead of the promised 2 double beds, one bed is broken (although Victor fixed it in our absence)and the sofa is battered, the bed is not made (they said after the covid we do not make it),linen with patches, we had 5 duvet covers and one sheet,the Jacuzzi was not cleaned from its installation, in short, a SUITE With a BALCONY
I want to leave an impression about apart hotel Minsk!
The staff is very helpful, they communicate very politely with the guests🤗 The hotel is located not far from the center of Minsk
In general, not long ago we were with our parents in a Bowl, we decided to look for a hotel, we found this one, and my relatives recommended it to me and my parents liked everything!
Clean everywhere, in the bathrooms, in the rooms, the staff is kind, the service is generally top class! I know everything and it is located near the city center
I stayed at this hotel last week, and I can't help but note the excellent attitude of the staff, the rooms are clean and well maintained, so I was satisfied with everything, I recommend it!
We came to this hotel with friends, we liked everything, everything was cleaned, neat in the rooms, so also a monogamous look! We will definitely come here again, thank you!❤
I've been to this hotel, what can I say. The best hotel I've ever been to! The staff is polite. The rooms are clean and cozy. In general, if someone is looking for a hotel, I recommend this one!
The smart TV should have been retired a long time ago. A kettle with scum in the wake of the TV. The jacuzzi doesn't work, of course, thanks for having no holes.
We stopped by this hotel with our family, took a studio with a Jacuzzi. I liked everything very much, the service is excellent. I advise everyone to visit this hotel 10/10
I am so glad that I chose this hotel! The Jacuzzi made my vacation special and I used the sauna every day. Overall, an atmospheric place!
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Show business's response
Александр Бородаенко
Level 16 Local Expert
January 5
A lot of housing is available for rent at this address on a daily basis. We booked a room almost two months in advance to celebrate the new year in Minsk. What was indicated in the advertisement of this institution and in reality is heaven and earth. In simple words, this is a hostel in an apartment building with old furniture, complete unsanitary conditions and paper walls (the audibility of all the neighbors is just perfect). There may be no parking space, check-in under the barrier in the courtyard of the house (there are a lot of cars). Bed linen and towels are not changed, there are also no promised breakfasts (the breakfasts are ordered from the food ordering service). Once again, this is not a hotel, but a hostel.
The service is no good, there is no sound insulation in these "temporary accommodation cells" at all. I was with my wife, it felt like all the neighbors were in our bedroom and grunted in our ear. A neighbor can be heard hiccupping behind the wall. The Jacuzzi is dirty, it doesn't work after 22. In general, I do not recommend it.
I strongly do not recommend it!!! Lived from 05/29 to 30.05 cost 7,100 rubles of the Russian Federation. This is not a hotel, but several apartments divided into apartments! The toilet bowl had traces of previous tenants!!! The bathroom is dirty! A place where cutlery with leftover food is stored! The bed is not made - they threw me a bag with yellowish linen and said that because of covid they do not make up! Instead of pillows , some crumpled pancakes ! The furniture is the cheapest that probably exists. The mattress is hard! The toilet paper is brown, of disgusting quality. The roll is not new!I had the temerity to buy accommodation with breakfast ! So, it turns out that their breakfast is delivered by a courier! And at a time that is convenient for him ! I don't care that you need to leave at 7, the courier will arrive at 9 plus or minus 15 minutes, that's what I was told! The complete absence of any service ! Don't take any chances! P.s. all positive reviews are clearly written by themselves or by hired people: it's obvious, they call it a hotel and write about the staff that you won't see)
The worst place to stay, dirt, leaky bed linen, a dead fly was lying by the bed, this is an ordinary apartment divided into rooms by thin plywood, you can even hear the whisper of neighbors, the owner is a boor, going into the room, get ready that they will immediately take money from you for the resort fee, which according to the law can only be taken by sanatoriums and boarding houses, about this you you will find out only after the fact, you will be asked for cash or a transfer to a card, in addition, fraudulently increases ratings, winds up reviews with bots, complains about real reviews, which is why the whole truth is blocked, from this you will get a dirty kennel in an apartment building and a spoiled vacation in beautiful Minsk!
Despite some shortcomings (the air conditioner is not installed (room 468-3), the wiring is sticking out, the casing on the door has fallen off) the rooms are clean and smokeless, the dishes and all appliances are there, excellent quality wi-fi, new plumbing, linen is clean and fresh upon check-in, the view is awesome, there are no words for a Jacuzzi (a lifeline for clogged feet when you go to the sights of Minsk)
Excellent geographical location, all transport is 2-5 minutes from the house.
Thank you, I recommend it!
We were looking for a hotel with a Jacuzzi, and we were very pleased with this place. The room has a nice bath, everything is clean and tidy. I recommend it!
We booked a room with a Jacuzzi with my husband, we were completely delighted with the evening. The service is high-quality, everything is clean, cars do not interfere with sleeping under the windows, although we were afraid of this...
We'll be passing through again, we'll definitely stop by again! I recommend you to choose.
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Show business's response
Александр П
Level 18 Local Expert
November 20, 2024
Very unpleasant impressions about the "hotel".
The hotel is located in a residential complex near the center. You can't get to the entrance by taxi because of the system of slag pits with paid parking, and it's quite far to go with things or layouts from the slag heap. There are many houses in the complex and they are all the same and it is very easy to enter the wrong house.
Our "rooms" were on the 22nd and 25th floors. Mobile communication was completely unavailable there. The administration did not take care to install additional transmitters of mobile operators. The water pressure in the bathroom was very weak, water flowed from the faucet with the shower in all directions.When I hinted to the "administrator" (in fact, a man in slippers and a greasy T-shirt) that it would be good to call a plumber, he shrugged his shoulders, said "probably need to be called" but eventually left my request without a solution. The sockets in the room fall out of the walls, the elements are broken, the ventilation grilles are dirty, the furniture is shabby, the linen is washed and torn.
It's draughty from the windows.
And it is completely unclear how legitimate it is that the administrator, upon arrival, charged us a hotel fee of 180 Belarusian rubles for 6 people and 3 nights and did not give us any receipt.
I highly DO NOT recommend this 'hotel'.
We booked a hotel through Yandex Travel. We arrived in Minsk on a passing trip after a long road and a sleepless night. We arrived around 16:00 and called the hotel to clarify how to get to them. To which we were informed that they could not accept us because their water heater ( boller ) was leaking . And they can 't offer a replacement for another number . As a result, the money was not refunded, as the room was paid in advance. We had to find the remaining time for a night shelter in a place with children . They promised to return the money later . The technical support of Yandex Travel could not do anything to help.
An excellent hotel in terms of price-quality ratio.The staff is attentive and helpful.The rooms are clean and cozy.The food is delicious.I recommend a great place!
I came to Minsk on business and decided to stay at this hotel and did not regret it. This is one of the best hotels I have been to! The hotel at such an affordable price is probably the best in Minsk