Booking a pig in a poke. You book one apartment, in fact they move into another because something broke in the reserved one, but they allegedly offer a higher class. The other apartment is not at all in the center and is 2 times smaller in area! One room with no windows at all, only the bed fit in and that's it!
We checked in, the Wi-Fi did not work, which we informed the administrator, we were promised that the Internet would be paid for and everything would work, as a result, we received the Internet only in the evening, after many calls to the administrator.
The apotheosis was the unwashed bed linen, which stank of men's SWEAT!!!!!! We called the receptionist to have our bed linen changed. They didn't pick up the phone after 22.00!!!!
I don't recommend it for any money! Unfortunately, the impression of the city and the people is also formed from such situations! Disgusting!
Independence 88 - the best devices, new renovation, beautiful view from the balcony, near the park and metro. Everything is perfect, we highly recommend it
Booked a couple of days before check-in. Independence 88 , fresh house ,renovation in the apartment, everything is as in the photo. Check-in without visiting the office, payment by link. Matches the description. I took off the star for the smell of cigarettes, very strong.... Fortunately, it was warm and the open windows partially solved this moment. I understand that you can't keep track of everyone, but during cleaning there are a lot of tools to neutralize odors.
Good and responsive service, cozy apartments, many location options.
I liked everything, I advise you!)
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Геннадий
Level 3 Local Expert
June 28, 2023
The distribution is excellent. Engels, 28. Responsive and friendly managers. But. The price and quality do not match. The apartment and furniture require cosmetic repairs. There was a smell of sewage in the bathroom, and I had to turn on the fan all the time. Shower cabin : the sealant is moldy from below, the tray is tilted, so the water does not completely go away, the drain must be cleaned. The cabinet door under the washbasin does not close. And in general, the shower cabin is installed high, it is inconvenient to go out. The bar counter in the room is also set high, it is inconvenient to eat. The shutters on all windows are defective or torn off. The windows are barred (hello to the firefighters). The entrance is from the second floor, and the Windows overlook the ground floor. The hoods of cars are 60 cm long. from the windowsill. The cooking utensils are old, with a cracked Teflon coating. The refrigerator also requires preventive maintenance. In the freezer, the fur coat is 80% volume, the shelf is rewound with transparent tape. The overall result of Minsk is a wonderful experience, the apartment is satisfactory.
THE DESCRIPTIONS DO NOT MATCH !!!
YOU WILL FIND OUT EVERYTHING ONLY AFTER PAYMENT.
The most and first of all disgusting apartment, or rather the service, but there is :
1. There is no information in the apartment via Wi-Fi!.
2. None of the channels on TV are working, they are not configured
3. Very dirty floor
4. The absence of the promised "contactless check-in" - I had to go to the other end of the city to get the key. Considering the cost of the KV, I also have to go somewhere to get the key. Why? And I found out about it only after the payment! In a good way, you can request a refund and not check in. And as a customer, I shouldn't care if electronic locks are installed there or not. If certain conditions of settlement are discussed, then there must be or set a different price!
5. The apartment is very smoky! For non-smokers, it will be disgusting. The apartment even provided an ashtray (it stood near the loggia). Again, considering that the check-in conditions indicate a ban on smoking for guests!
Of the Minsk Mir apartments, the apartment on Luchenka 11 turned out to be the most terrible.
They will very quickly find you a suitable apartment for a day, for a month at an adequate price, please contact us! Thank you very much for your promptness, I recommend it!
When booking, I focused on the address of the location, a comfortable sleeping place, and the obligatory amenities in the bathroom, that is, the minimum that should be provided for this money. As a result, after repeated payment!!! I was told that they could not receive money from the site where their advertising is located, I received,, apartments ,, at another address, to which I still had to take a taxi. Instead of a 2-bedroom bed, I got a sofa without a headboard and without a mattress, with 4 mats that were cut, forming pits where you could fall through if by some miracle you fell asleep on it, because all night you had to pick up rags in pillowcases called pillows from the floor, which, due to the lack of a headboard, periodically turned out to be on the floor.In addition to this, there was no way to open the hot water tap in the bathroom due to broken plumbing!!! All of the above gives me the right to assume that this is not an apartment, a daily rented apartment in an ordinary five-storey building, and the cost absolutely does not correspond to what was offered in return. I looked at the website very carefully and did not find any photos of this apartment or anything similar.After my appeal to the agency, on the second day, a plumber arrived and repaired the hot water tap, which broke down again the next day, which I informed the agency employee about, thereby during my entire stay in the apartment I was not able to use hot water.I had to solve hygiene issues in other ways, having unforeseen material costs. And also, when asked by an employee of the apartment release time, I said that I would exercise my right to vacate the apartment before 12:00, but in the morning I had the Internet turned off - why???
I liked everything. But there is a disadvantage of the location - the windows overlook a noisy street and due to the lack of air conditioning, the windows have to be kept open.
In the second half of April, I booked an apartment here for a day. I was satisfied with the cost, everything was processed quickly. The apartments are decently equipped, everything is clean. I have no comments at all
I do not recommend it!!! When booking, I chose an apartment based on photos. Agreed. A couple of days before arrival, the apartment was unavailable. We offered 2 replacement options. Well, OK, I chose it. We stopped by, paid for, and arrived. The 5th floor has no elevator, the entrance is smelly. The apartment is shabby. There are three of us, there are 2 chairs in the kitchen. Please bring another chair, any one. In response, we will clarify, no one calls back, does not write, I clarify myself, there are no chairs in response. The agency doesn't care about its clients who have already paid. Do not use the services of companies that do not care about the guests!!! A company that represents its city and its country to other residents in this format!
One of the advantages is the location, convenient electric lock, it was clean (City shaft street).
Of the minuses, it is impossible to drink coffee) it is better to remove it altogether / it did not work out / it is not very convenient to go to the reception first.
Upon arrival, I was confronted with the fact that I would have to extend my reservation until January 12 due to a day off at the reception. I refused, but I was assured that the TuTu service had extended the reservation. I said that before the extension I wanted to see the apartment and when I arrived I was stunned. Stink, dirt, stains, noise, the bathroom is not washed. I was told the 2nd floor, but in fact it turned out to be the first. And everything would be fine, but there is a subway below us. The whole house is shaking every 4-5 minutes. And this is for 4,300 rubles.
Well, what?! I will add another negative review to this already disgusting list - it's bad to say, it's not enough to say! A day before check-in, we received a message: "Hello! You have booked an apartment with us from August 13th to 15th at Independence 74. Unfortunately, we have to close them for repairs, as previous guests left them in poor condition. For your dates, we can offer an option at Independence 53, where there is a double bed and a sofa." Instead of the 2 rooms that we had previously booked, we offered one-room apartments. After that, they stopped contacting us. They answered the phone once, said they would call back, and then they did not pick up the phone. Then they offered to write to the chat, because the robot answers the calls and disappeared... The proposed option for settlement has also not been confirmed. And 2 days later, a cancellation notification arrived by e-mail.
I do not advise it, there are a lot of more worthy options in Minsk.
We have booked an apartment on independence 74!
4 separate beds were discussed over the phone.
As a result, there were only two sleeping sheets.
The employee does not respond to the message after 22-00.
The apartment was also terribly smoky.
See other options
I will rate the work of the service at 5 out of 5. The apartment where we lived (Gikalo, 8) is 3 out of 5. The design is modern but already worn out. The sofa burned by a cigarette butt, the worn paint on the furniture, the washed bed linen and towels, the unwashed plaque in the shower cabin blurred the impressions...
In general , it 's not bad , but it 's there when you make it ..It's tedious for a long time..and check - in in two days , but the cleaning was still going on at 16.00 .. the apartment itself is clean..well - groomed ... One star for the check-in conditions . When you are there , they solve a number of problems that do not concern you at all .. Also, when booking, it was stipulated that the amount of the cost of the apartment is saved at the time of booking, when it turned out that it was not..I had to insist ..we went to a meeting , you can only see by the fact that we ourselves delayed check-in for two hours .
I DO NOT RECOMMEND IT!!!!!!! One star, just for the fact that the children liked the apartment and it matched the photo!
Check-in is not as indicated on the website, but through the reception! They took a deposit of 100 BEL. rub. Due to the fact that the guys are under 23 years old (be careful this is indicated in their offer agreement on the site at the very bottom if you click on it), when booking you do not specify the age, there is no note about the deposit clearly visible on the site, and the administrator did not warn. In fact, the guys might not have been settled if they hadn't had cash!
I do not recommend it.
Check-in was delayed on the day of arrival due to cleaning. As a result, when they said that it was possible to come, the cleaning was not even half completed. I had to wait at the klinig company
Absolutely everything in the apartment was smoky. After the bed, I wanted to take a shower as soon as possible.
I asked to move, the other apartment was a little better, but not fundamentally
They promised a late check-out as compensation. I asked to leave at 19, they told me that it was possible at 16 at the most.
I will not contact you anymore
The day before the trip - overbooking. Considering that mass events were taking place in the city these days, and there were problems with accommodation, these are at least not very pleasant. Don't try your luck, book another accommodation
The apartments are usually good and the administrators are responsive.
But no matter how many times I took it off, there is never a freshener in the toilet.
I rented an apartment at Karl Marx 25. I was guided by the photos and description. I needed an apartment with a Jacuzzi. The child's desire. As a result: the apartment is dirty, smoky, and most importantly, the Jacuzzi does not work. It's a pity that I didn't read all the reviews about the company in advance.
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Алексей Мартынов
Level 9 Local Expert
August 3, 2022
Time has stopped in these apartments. The light bulbs are burned out, the clock is standing. The faucets are so tired that you're afraid to break them off. How you treat your guests, that's your feedback. If you are used to sleeping under different blankets, you will not succeed. The apartments have one blanket for two. Apart from the location, there are no advantages. Dirty pans and standards that everything is written off to. We are talking about apartments for Winners 3. Just business, nothing personal.
When booking, it is not known exactly at which address you will be checked in. We lived in an apartment at 9 Gorodskoy Val, the apartment is good, only the windows and blinds were very dirty and dusty, we had to wash ourselves in the kitchen and balcony. There are enough dishes, there is quite enough for two, there was no cake, the location of the apartments is very good.
A decent company. Everything is at the highest level. They select housing for every taste and price list. The apartments are well maintained and clean.
The office is a 3-minute walk from the metro station. We solved the housing problem within 5 minutes.
We took the most budget option, it turned out to be cheaper directly than at the booking, we were given a freshly renovated apartment. I really liked it!
There is no sign on the side of the avenue, we walked through puddles in the rain into the courtyard. And as an aggregator of rented apartments, well, it works and works. The apartment that we got, although it is called "comfort class", does not pull at this class in any way, rather "lower economy", and then with a stretch.