In the morning, we called the phones on the site and clarified the availability of a specific iPhone model (color, memory). They said that they were available - "come on up." We drove 25 km from Borovlyany to what? The girl and the guy (consultants) exchanged glances with each other, looked at my purchase request as if I was requesting a flight into space and they had not yet realized the availability of such a service in the service. "and who called you? Did you talk to the guy?". As a result, they have only 1 TB available in this color and only the other colors have the required amount of memory. If your service has inconsistencies, do not display this to customers. I did not call the bear in the den and did not go just like that, but specifically for what was approved in stock. Terrible service.

See original · Русский

Арина М.

Level 3 Local Expert

Terrible attitude towards customers. I wanted to buy an iPhone 16. I called at about one o'clock on the phone and arranged to pick up the phone in the evening of the same day at the pick-up point for the Winners. Arriving at this "store", another person already said that there was no phone available and I needed to call and ask the person with whom I was communicating. They told me on the phone that a woman had come before me and taken 2 phones, so there was nothing left for me. As an apology, they offered me free delivery on another day, although their delivery is already free. But to place an order, I was asked to return to the store or place an order through the website. After such an attitude, the desire to buy anything here disappeared. I ordered the desired phone from another store even cheaper.

See original · Русский

Красовский А.

Level 6 Local Expert

I've bought apple mobile phones from them more than once. Everything was fine. But two days ago, I ordered an iPhone of a certain color from them through the shopping cart. They called me back, confirmed the order, and arranged for me to pick up the phone. But when I arrived, it turned out that the phone had been given to the courier for another customer. The most upsetting thing is that they didn't even call back and didn't report the absence of the product.

See original · Русский

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