Apple Store
150 reviews
April 30, 2024
I purchased apple care to protect against accidents and damages the rain comes in dubai and its not working great i go to tHR APPLE STORE thinking im protected with apple care and then they say no you have to y like 300 dollars to get it fixed because we found some water in the lap top and so i say whats the point of the protection apple care and the manager says well you would pay 3000 dirhimas , mind you the coat of the lap top was 3300 dirhims so i would pay all the money again to fix my computer and again I say WHATS THE POINT OF APPLE CARE IF THATS HOW MUCH I PAY WITH APPLE CARE FOR AN ACCIDENT THIS IS SAD NO SUPPORT WHAT SO EVER
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January 19, 2024
I have taken i phone 14 plus in October on 14 and returned the same as my son wanted pro max next day October 15.
Sorry to inform you that I have not received the refund till now.
I went to the store personally three times in these three months, every time they are telling the same sentence I will receive but till now nothing received.
The store manager I spoke to is very rude I’ve been there two times with my wife also she also requested to look into the matter but the lady so called manager is not even bothered to register the issue.
Once i met the finance head by name jyoti she also told that I will receive but till now no money not even a phone call follow up.
Expecting a call from the management before going legally to report to the legal authorities.
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February 19, 2024
It was very Poor and the service is very bad and after all the issue sort out its took me 15 day and they said its software bug but they change the display and they wrongly put the UPS tracking Number for that they ask me to wait 2 more days to get the correct Tracking Number until now didn't received my phone yet :( :(
and please be inform that for the repair don't go to Dubai Mall Apple store
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November 17, 2024
Very good shopping
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November 7, 2024
Good store
October 19, 2024
A great modern apple store where you want to stay. The consultants know their business very well and will answer all questions. There are Russian-speaking consultants as well. I recommend buying equipment here. Do not forget to buy an iPhone, you need to reserve it in advance through the Apple website, you just won't be able to come and buy it.
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3
January 12
I visited this store yesterday, bought 2 items from the Apple line, wireless charging and a watch. The store's impressions are not WOW, see the reasons below:
1. A large number of people, and many from the category of "I did not come to buy, but to see," as a result, there are not enough consultants for everyone.
2. Consultants can simply leave you (although you choose to buy) and go to lunch (most likely, they have lunch strictly on time and they cannot violate the rules, but it looks very strange). A consultant was working with me, then he said, "Excuse me, I'm going to lunch!" and handed me over to another consultant.
3. Russian-speaking consultants avoid Russian-speaking buyers in every possible way, including from Kazakhstan and other republics of the former USSR (I think for the reason that many people come to see, get a price and leave, thus taking up consultants' time when they can really sell something to someone and, accordingly, receive their percentage of sales).
4. Consultants prefer customers who buy expensive gadgets, and they work with apparent reluctance with those who want "small things."
Among the advantages, I would like to mention the spacious toga halls of the store and the opportunity to view and touch the goods live.
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1
January 19
It's spacious, beautiful, and the goods are all on display. There are always a lot of people), but it's not critical to buy it. There is no cash register for payment, everything is done individually with the manager
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January 5
The entire modern range. There are a lot of people for the New Year holidays, be patient! You can watch the fan show. The consultants are very busy, and if they're just curious, they lose interest in you.
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1
January 18
The original apple store with all the necessary guarantees, insurance, high-quality repairs, extremely fast and professional service. The consultants speak fluent English, and there were no communication problems.
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November 24, 2024
Maybe I was unlucky with the time of the visit, but the store of all the Apple that I saw was the most unsuccessful. Split into two floors. There are a lot of people. A short selection of accessories. As I understand it, many people still use the store's balcony as a platform for viewing fountains. I'll have to stand in line. I recommend going to one of the restaurants with a balcony overlooking the fountains
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1
November 3, 2023
Cool two-story store. They have a gorgeous balcony on the street from which it is great to look at the fountains.
According to the epel, there is everything, you can see everything, test it, consult normally.
I worked in the mall and every morning passing by I saw how people come before the opening and stand in line at the door. During the day, you can get in quite calmly, but they are trying to make a stir. The last time I saw a bunch of poles with ropes like at the airport. Make tracks for the queue. Three people are walking inside and three people are standing in line outside :) Well, this.. Otherwise fine.
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2
September 11, 2024
Well, there 's nothing to add 🙈
Dubai 😍
Dubai Mall 🤩
And also the Apple Store 🙊🙈🤩🤩🤩
The only thing is to add 😊
There are always Russian-speaking sales consultants who know their business.
It's 100% straight!!!🤩🤩🤩🤩🤩
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January 9
The design is good, the place is pleasant, there are a lot of people. Interesting doors at the entrance. Lots of Apple hardware, all kinds of iPhones, MacBooks, etc.
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2
December 21, 2024
There are always a lot of people, I won't say anything about buying an iPhone, but headphones can be purchased without leaving the cash register, so to speak. There are Russian-speaking sellers. They don't make out free taxis, so if you want a taxi, buy them at other electronics stores, for example, Virgin
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1
October 12, 2024
The best store with a viewing platform from this company. As far as I understand, there is no tax free, but the cost, if you are vacationing in Dubai, does not get better.
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2
March 29, 2024
It's a great store, it's big, there are Russian sellers. I bought an iPhone and signed up for a photography master class, which was held on the balcony of the store overlooking the fountain. With a small number of people, watching the fountain show there is just perfect.
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4
January 8
We bought iPhones so that there would be no doubt that they were original. I was disappointed that there are no free dachshunds. But inside the store there is a balcony, from where it is great to watch the fountain, so they would not have known)
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3
July 7, 2024
It's a great store. There are sooo many people. There are even Russian-speaking employees. They will prompt and help. There is a trade inn. At prices like everywhere else. The warranty is not in the Russian Federation
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1
January 17
Eba prices...Which ones. The benefits are no longer the same as before. But the place, like other upstores, is pretty, and in the evening it's convenient to look at the fountains from the second floor.
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1
December 4, 2024
A good store, but the queues at the release of a new product are very large, normal prices and staff
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November 8, 2024
Beautiful view from the balcony, you can admire the Tower and fountains. Very beautiful!
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January 17
A very modern two-storey store. From here you can go to the balconies and look at the fountains and Burj Khalifa with a beautiful view. There is a Russian-speaking staff
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1
August 24, 2024
Android is better, maybe just because I'm used to it (don't pay attention to the photo, it's just a picture of fusionner alphabet game fight from appgallery)
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5
June 30, 2024
They sold fake headphones that were intended for me as a gift. The serial numbers on the box do not match. The number from the box was beating, but not from the headphones. Fortunately, the refund was processed quickly, but unfortunately my birthday was ruined. Two months have passed, I look at the fake headphones given to me for some reason with sadness and still remember how I cried.
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February 22, 2024
An ordinary apple brand store. It's worth visiting once, but the prices are high there. You can find cheaper equipment in the nearest stores. The most interesting thing in the store is the view from the balcony!!)
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1
December 22, 2024
If you're not an iPhone fan, then you can watch the fountain show from the balcony, everything is clearly visible.
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September 21, 2024
It's beautiful, there are Russian staff, there is a lot of choice, there are even more queues.
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3
May 6, 2024
Great place! The Alik employee was very attentive and gave us valuable recommendations on how to use Apple technology. Thanks!
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October 15, 2024
There are a lot of people. Some people just sit and drink coffee, but few people buy. The store has two floors. I didn't find any cases for the 15 pro for some reason.
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1
February 1, 2024
An amazing place, a wonderful location, a huge selection, three floors, appliances and phones are available!!! I recommend it for a visit!!!
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November 13, 2023
Just super service.
There are Russian-speaking staff.
Very quickly served.
Both dollars and dirhams are accepted for payment.
From the window you can see the singing fountains
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3
December 4, 2023
A huge selection of devices. There are Russian-speaking sellers who can advise on various issues. The prices of the devices are the same when compared with other stores, plus or minus.
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2
January 13
The normal point! The most optimal source of Apple devices.
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November 9, 2023
Sooo many people, you can't wait for a sales consultant. There were 4 times, always a crowd. And there are few accessories on sale. Of the advantages, the store is beautiful, or rather the views from the large windows to the square with fountains.
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3
January 14, 2024
I took the last 15pro, responsive sellers, everything is fast, prints the receipt directly from the phone, if of course it is required! Standard epstore) at prices that are almost identical in Moscow, I took it for complacency rather that I bought it from the officials!
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3
April 9, 2024
It's just a big AppStore with a lot of visitors. They do not provide TaxFree. There is no MacBook with a Russian layout. But they should be. After all, the biggest Mall.
Trade in on your gadget will be the most unprofitable.
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November 18, 2024
A beautiful Apple Store with a gorgeous terrace. But for some reason you can't take it off
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January 3, 2024
The best apple store I've ever been to! the staff explained everything in detail and oriented it according to the models)
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1
November 9, 2023
Amazing! A huge, convenient store, lots of consultants and a charming balcony to watch the fountain show after shopping
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2
April 14, 2019
High tech shop
1
November 14, 2023
Well, actually what can I say... this is the most famous Apple Store in the world! And it 's a sin not to give him five stars 😄
Of course, I'm not going to give five stars just like that.
It's just that this store is really very cool, beautiful and there are good sellers in it)))
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1
May 25, 2024
A large, modern store in the Dubai Mall. From the balcony there is a great view of the fountains
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September 13, 2023
A large store, quite comfortable. But, given the location, there are always a lot of people, and queues cannot be avoided. Often they are ready to serve only by appointment
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3
December 18, 2023
There are a lot of products, there are new 15th iPhones, The only thing is that it is very expensive there, and so there is the entire range of Apple products
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2
October 27, 2023
Great store. There is everything. Prices are pleasantly different from the Russian Federation. The coolest for today is 15Pro with 1Tb at a price of 7700 AED, i.e. exactly 200 rubles for ours.
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April 24, 2023
An ordinary Apple store, though nothing but the latest models can be bought. There are about 10 stands of 9 phones, and all of them are the same - iPhone 14, iPhone 13 mini and iPhone 14 pro (The latest models at the time of writing). There are 13 versions on only 1 miserable stand. If you compare with the same Samsung, then you can buy both budget and expensive ones there. However, the iPhone spat in the face of those who have less than 60k rubles in their pocket.
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October 10, 2023
Very cool, the staff is friendly, the range is wide. But they also sell out here quickly. They didn't have the Apple Watch I wanted, so they helped and sent us to another electronics store. As a result, I bought
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3
January 8, 2024
A very beautiful Apple Store!
All the staff are polite and always ready to help.
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January 11, 2024
It's cool, of course, that Apple designs its points of sale and service. I definitely recommend it!
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