I would like to express my deep gratitude to the store for the promptness and high quality of service. We placed an order for a dishwasher as a legal entity by wire transfer. I would like to say a special thanks to the specialist, Ksenia Maspanova, for the high-quality advice and the selection of the optimal model that suits us in all respects. Everything is very fast: from the moment of the initial request to the store to the receipt of the goods. We will contact you again!
A great store and an approach to the work of managers. They are sociable,
they can hear, they are responsible, they choose their own way. I bought household appliances (oven, extractor hood, dishwasher, hob) - for a long time I chose according to the characteristics, they approved something, for some they offered the best option based on the price-quality principle. An oven with a defect - a similar one was found and replaced. Special thanks to Anatoly and Vitaly!
I've never written bad reviews. But this store deserves only bad reviews! Because they were badly deceived and did not deliver the goods. We ordered a blender a week before the required date (a birthday gift).
We asked very much to deliver on time, to which we were told that no problem, everything would be fine, the day before delivery they informed us that the blender would be delivered tomorrow, they specified the time and place.
But on the day of delivery itself, silence, no one calls. We called ourselves, and we were informed that the blender would be available in 4 days!!!
Bottom line: customer focus is 0 ! They didn't warn you, they provided false information!
I often give ratings, I don't write reviews at all. But the situation is different here.
Excellent approach, great prices for branded household appliances. I have never met such a courteous and caring manager anywhere. As if he was choosing for himself.
It is also worth replacing and emphasizing that the manager really solves all your questions (even after half a year / year after purchasing household appliances), selects in case of emergency replacement and advises good advice.
I recommend it
I was looking for all household appliances in a new apartment, the store was recommended by the designer of my project. Very attentive and polite consultants! Everything was delivered on time, I additionally ordered an installation from them. I was very pleased!
The review will relate to the order in the online store.
We ordered a MAUNFELD MFF195NFS10 refrigerator in the store via Onliner.
The order was placed on Friday. The manager called back the next day and confirmed the order. The refrigerator arrived on Monday.
We were dissatisfied with the delivery and the presence of defects on the refrigerator.
In particular:
the manager did not warn that the delivery is only to the entrance;
when the courier took the refrigerator box out of the car, it was already wet at the bottom, which made the cardboard soft;
inside, the refrigerator was not lined with foam throughout the height;
after unpacking, a small dent was found on the refrigerator door, in a prominent place, as well as a chip from the bottom of the door;
there were black grease stains and small scuffs in the fruit and vegetable container.
P.S. It's a pity they didn't say that the refrigerator was the last one.
Good store, nice prices
The consultants are polite, I couldn't choose a blender for a long time, they told me for a long time and patiently about all the pros and cons of almost every blender😂
They picked up bosh as a result
The refrigerator broke down. A friend advised me to buy a new one in the technoclass. I decided not to choose on the site, but turned to a consultant to help me choose from the Bosch brand value for money. So far, everything is fine.
My most reasonable investment is to buy a Braun steamer from the Technoclass salon. The food is much tastier for a couple, although there used to be a different opinion. In general, the store has a large selection of Premium household appliances.
Competent consultants came to get the refrigerator, recommended Liebher, who did not plan to buy it. Now I am very happy. Well done guys. Thank you very much!!