I liked the Aqua Minsk clinic very much. The work of the staff is prompt, clear, and professional. The clinic itself is modern, equipped with the latest technology. The flow of people, of course, is not small, but the work of the staff is organized at the highest level. The hospital nurses (Olga, Anastasia) are very smart: attentive and very humane towards patients. Doctors are high-level professionals. And most importantly, each of them has both experience and a "light hand", and this means a lot in recovery. Only positive emotions from staying in this clinic (although my operation was serious).
04.11.2024 I had laparoscopic surgery at this medical center. Everything was successful, thanks to the well-coordinated professional work of all medical staff and good conditions of stay.
I want to express my gratitude
To the obstetrician-gynecologist Vitaly Viktorovich Metlitsky for his golden hands, modern approach to work, attentive attitude, ability to quickly solve issues without unnecessary words and emotions.
To the anesthesiologist Alexey Melnikov for the calmest timbre of the voice, which inspires confidence in the result, as well as for personal presence in the pre- and postoperative period.
The nurse of the postoperative observation ward, Olga Mikhailovna (unfortunately, she did not remember her last name). The most attentive and caring nurse with a good sense of humor. He will calm you down, amuse you, and answer questions, respond clearly and quickly to any emergency situations.
Excellent value for money and quality of services provided! I recommend it!
I treat teeth there and I am very glad that one of the best doctors in Belarus works there! Orthopedic dentist- Dmitry Polkhovsky ! A very good man and a doctor from God with a lot of professional experience and work experience!!! I always leave him on the positive side!! I've never had such a doctor in my mouth before!!! He's the only one I trust with my teeth now!! Competently and carefully, professionally fixed my problems and saved my teeth, after the grief of the doctors. Absolutely not a commercial doctor who does a backhand job.!!!!! I love you, my Dr. Aibolit!!! Go to him if you want a healthy and beautiful smile!!!!!! ❤️❤️❤️❤️❤️❤️❤️
She underwent surgery on 18.01.2024. Kulikov A.A. Had a large fibroid removed, preserving the organs. It's been more than six months and everything is fine. I am writing a review with great gratitude for the work done! Alexey Anatolyevich, thank you for your humanity, professionalism and sense of humor. Before I got to the consultation, I had not slept at night because of fear and the consequences of the operation, but after talking to AA, all the panic was lifted. I felt the doctor's confidence and calmed down myself and trusted him. That's exactly what happened. A rather complicated operation was successful. I recovered quickly. Now I can practice any kind of sport, for which I am eternally grateful!
Anesthesiologist Melnikov A.Y. thank you for your work, you were so attentive to all the nuances, everything was well chosen for me, that it was the best withdrawal from anesthesia (and I am experienced))), it felt as if I had slept well, there was no cough, no sore throat and no nausea. Real professionalism!
Thanks to the girls in the intensive care unit, I felt the care and attention. Very comfortable beds and a pleasant atmosphere.
There are no complaints about the chambers either, for lunch you can order broth (pieces of chicken fillet in water) in the restaurant, the main thing is to have cash with you. It is very convenient in the first days after surgery.
I have always felt care and attention. Thanks to all the staff!
I have been going to the ultrasound specialists in Aqua Minsk for a long time, too, only positive emotions supported me before the operation and were happy for me when I came to control after half a year and everything is fine. The ultrasound quality is without complaints.
Aqua Minsk evokes only warm and pleasant feelings, and other specialists have had more than one negative experience there.
Prosperity to you, development and adequate customers!
Pros:
3 minutes from the house there is everything you need: an indoor parking lot, a FOK, 2 swimming pools, a tennis center, 2 gyms, a cafe, a pharmacy, a medical center with all the necessary doctors and examinations.
On the downside: the cafe is so-so, just a snack, but better than nothing.
Excellent medical center, appreciated not only by myself, but also by the whole family!
Doctors explain it in an accessible way, there are no complicated terms or understatements, they are attentive to the words. The girls at the reception are always responsive, they don't load you with unnecessary questions or information!
I definitely recommend it!
There is only one disadvantage - it is difficult to get through for an appointment, but I understand all the nuances of this area, so I believe that everything will be fine soon!
On 11/12/2024, I performed laparoscopic surgery at Vitaly Viktorovich Metlitsky.
Thank you so much for your professionalism! Also, special thanks to the anesthesiologist Alexey Vladimirovich Dugin. A very comfortable, friendly atmosphere even on the operating table!
Thank you to the clinic staff for the comfort and coziness!
I made an appointment with a cardiologist. A highly qualified specialist.
Friendly attitude. Qualified advice, appointments, recommendations.
The waiting time for admission is acceptable.
The atmosphere is neat and pleasant.
The prices are reasonable.
Everything is at the highest level! From the machines to the toilet! I'm serious about this. As in the best clinics, it is still us with our lives compared to the West. It is very pleasant to be in a place where there are cool specialists and appropriate equipment. I had a sinus lift two days ago. Yes, the cheek is swollen, but this is normal). But they consulted thoroughly about the pills, their intake, etc. I don't know all the other clinics in Minsk, but I can recommend this one.
Excellent medical center. Professional doctors. Clean, bright rooms, more like a hotel than a hospital. The operation was a great success, many thanks to the doctors, nurses and cheerful anesthesiologists.
The water-thermal zone is at an altitude. The design is pleasing to the eye. Finnish sauna and hammam, you can go outside, lie in the snow in winter. Comfortable water temperature for relaxed swimming (+28).
I had an operation with Orlova Natalia Georgievna! An excellent specialist, I really liked the clinic itself, everything is clean, tidy, courteous staff.
Excellent medical center, clean, looks modern, spacious. I have been going to the dentist here for several years, there are no crowds at the reception, the receptionist works well. I visited several specialists and there are no questions for them, in the end I settled on an excellent doctor, Oksana Leonidovna Rimashevskaya. I only go to her, she is an attentive, qualified specialist, will do everything efficiently and accurately. Even my young man, who has not gone to the dentist for many years because he was afraid, goes to her without fear. I also took pictures of teeth and jaw, and there are no questions about their quality and the work of the laboratory. The cost is cheaper than in other clinics in Minsk, and the quality is pleasing!
A good center. A cool aqua zone with a Jacuzzi and baths, there are nuances with hair dryers, but if you take your own, then there are no problems, except for having one outlet for it))
comfortable tennis courts.
A very good medical center. Good prices. Everything is on the level. You can pay by installment card. The only thing is that there are not enough specialists, so some doctors have everything scheduled for a month in advance.
Excellent sports complex. Good location. I recommend.
One of the disadvantages is an expensive cafe on the second floor.
It's time to face our norod...
The room was great, large, modern. But it remains, there is a kettle, but there are no tea bags, they could not turn on the TV. Breakfast for 3. On the first day there was a very unfriendly employee at the counter. He said very arrogantly and unfriendly that there was a lot of tea for breakfast, but there was no usual black tea, that we had to come with our own tea bag. I accepted the order AND WE WERE LEFT WITH A VERY UNPLEASANT FEELING FROM IT. There are no shower sets in the room and no shoe spoon. The room was for three, but we had to go and ask for extra linen and towels....all these inconveniences cause unnecessary problems for the guest. We book in advance, you are waiting for guests and do not bring the room to mind....Not good. We run, pick up, make up, but we didn't come home or visit relatives. For whom these points are important, keep in mind. For whom it does not matter, then decide for yourself.
A minus that removes all possible advantages is not competent people at the reception of the sports complex (poorly educated habalki, do not ask any question, only a wave of discontent in response). For all their attempts to match their position, they are not even able to sell two season tickets correctly, they are not aware of the promotional offers announced by the center.. They would be on a communications internship in North Korea... The pool is great, the Jacuzzi after, increase the excitement of flying after a workout.
A modern good medical center. Very polite staff, a wide range of services. In principle, there are no special nuances, I have been there several times, I liked it.
A wonderful center, highly qualified specialists, and this is the most important thing. I would especially like to mention the specialists of the urological department, Dr. Burko V. D. and Dr. Ptukha V. A.
I had never seen anything more disgusting, nightmarish and creepy before staying at this hotel. Customer orientation is at absolutely zero level. The incompetence of the persosanal is simply amazing. Prepare for the fact that the doors will be closed at 23:00 and you simply won't get to your room until 8 a.m. In short, the horror. Complete disappointment. As the local administrator likes to boast: We have 0 stars. Do not subtract or add. Zero multiplied by infinity. Avoid this hotel
The medical center is good. Inside, too, everything is modern. But I think 50 rubles for five minutes of communication with a neurologist is somehow expensive. Well, okay, I paid 50p for the first appeal. They said it would be cheaper to see the same doctor again. In total, I paid 49 rubles for the second appeal. , Funny.
In Aqua Minsk, I did hysteroresectoscopy with the excellent surgeon V.V. Metlitsky! To all those who are worried about the result and are looking for the best, I advise you to go to this clinic and to this doctor!
The attitude of the entire clinic staff was exceptional, everyone took part in creating comfort and a sense of security.
My fear was so great that, like all the previous 4 times, when I was booked for this procedure in other places, I wanted to mark everything. However, the kindness and calmness of the doctors and the reverent attitude made me feel trust and reduce fear. I HIGHLY RECOMMEND THIS CLINIC AND SURGEON V.V. METLITSKY!!!!
Thank you!:))))
Be prepared for the fact that lying on the genicologist's chair in an understandable position, a male doctor will enter the office, stand over your head (and the curtain does not separate you from the office) and will resolve his issues with the doctor.Today I had exactly such a situation. Maybe he's a doctor and he doesn't care, but as a patient, it was extremely unpleasant for me. Not only did I wait for 25 minutes under the office, but also this is the situation during the reception.
Excellent medical center!!!I express my great gratitude to the gynecologist Kulikov A.A., the anesthesiologist Melnikov A.Yu. and all the medical staff for the laparoscopy performed on me to remove an endometrious cyst on 03/22/2024.I was sure that I fell into good hands and did not regret it, everything was successful!!!
I also liked the center completely, the beauty, comfort, and most importantly, what cleanliness, thanks a lot for that too!!!During my stay, I did not feel like I was in a hospital room, it felt like I was in a hotel.
Well, I also want to add that all the staff is polite and friendly, including the girls at the reception, there was no rudeness and rudeness 👍🏻
I really liked your center 100%, now I will contact you here for a consultation.
Prosperity to your center, I will recommend it to my friends!!!
I came to do an ECG, the doctor did everything well and explained everything, but there is a huge disadvantage: the girls at the reception who talk as they want, allow themselves to talk boorishly, after that they will not want to return to the clinic.
The staff should be replaced, or taught to talk culturally.
My sincere thanks to Alexey A. Kulikov personally and to all the Medical Staff of the Aqua-Minsk clinic!!!
On May 27, I underwent a planned gynecological operation - augmentation and hysteroscopy.
Gynecologists from Bobruisk recommended contacting Alexey Anatolyevich.
As a result, everything went at the Highest Professional level!!!
The Clinic itself is Spacious and Pleasant!
The Medical staff is Attentive, Caring and Professional!
I sincerely wish the Aqua-Minsk Clinic Prosperity, and all the Staff of the Clinic Success and Good Luck to themselves and All their Clients!!!
🙏🙏🙏
It is better to approach the choice of a doctor more seriously, looking at all the reviews. I signed up for a free and convenient time for me to see a gynecologist for discharge OK, I had all the tests on hand except for one "prolactin", I agreed to return when I pass this hormone. But the doctor decided to send me for an abdominal ultrasound and smears, although I did not ask for a diagnosis. Apparently, doctors get a good percentage, since people do not save on their health. But I went to another clinic, where, thank God, I found a good doctor. In addition, they talk worse than in a state polyclinic, the doctor herself and her nurse. It feels like I came to their house uninvited.
Very nice staff, tactful, if you need help, I will help.
Of course, the prices are expensive, but it depends on what to compare and which specialist to contact (if there are several categories and a degree, then it is more expensive).
According to accessibility, you can walk, drive everywhere.
It is a pity, of course, that not all tests can be done with them, for example, the Hp 13c breath test.
In general, I was pleasantly surprised by Gastroscopy, quickly and painlessly, everything is tolerable.
Faced with rudeness and lack of competence, on the part of the clinic's "call center", they cannot answer basic questions, they hang up the phone ..;
in addition, the clinic's website indicates that repeated visits to a specialist are cheaper..in my case, he also paid more.. I was very upset because I planned to be constantly serviced at this center.. (now I will avoid them..
Three stars only for the amazing pediatricians of the center. These people are exactly in their place, always friendly, always find an approach to a moody patient, thank you. That's where the advantages ended. By what principle does the management of the center recruit call center operators and administrators? According to the principle, who is more rude? The dispatchers have disgusting communication on the phone, do you listen to calls at least sometimes? Unprofessional, rude... worse than in the clinic. The reputation of a very attractive (from the outside) center has been completely ruined.
I went to gymnastics- I changed clothes in the hallway (there are no lockers for children)so I also lost a lot of things, I forgot them, and the next day , when contacting the administrator , no one found or left anything , we do not know
I liked dentistry very much, everything was done quickly, efficiently and comfortably. Doctors are professionals in their field. I will definitely send the whole family for treatment.
I would like to express my great gratitude to the urologist Vladimir Alexandrovich Ptukh!!!
My mother underwent surgery for DLT, stones in the ureter, which was performed simply with high skill!!
After many months of pain attacks, my mother felt completely healthy on the second day after the operation.
I wish there were more such high-class doctors!!!
Vladimir Alexandrovich Ptukha - makes the morning of his patients healthy and kind!!! We recommend it to everyone!!!
Terribly incompetent call center staff. When calling, they do not present how the work of the center's departments is organized, they do not have information. Especially the operator Svetlana is completely not client-oriented, talks rudely, leads to conflict, interrupts, and they communicate more politely in the clinic. I have a very negative impression of the center. The service leaves much to be desired
Every time this medical center brings me closer to my ideal state of health. All the specialists I contacted confirmed not only their qualifications, but also showed humanity. I trust you 100%!
The attitude towards the child is terrible. But in order. A child of 4 g had to have a procedure: purging by a policeman (appointment from another medical center). I call to make an appointment, they tell me that their center needs a consultation again. I explain that there is an appointment, everything is on hand, not although they agree. Okay. We come to the reception, we were delayed for 5 minutes (there was no one in the office). Okay. They invited me.
When she entered the office, when the doctor saw that only purging was needed, her mood immediately changed.
The child sat down in an armchair (I voiced before the procedure so that they would make a minimum air pressure) and then she was like a fool, the child was naturally scared and that was all, she could not persuade her by any truths or untruths. Then she started blowing without words (later I found out this method is ineffective). Bottom line: the money was paid, the child was scared so much so that he no longer wants to go to any doctor (although he used to go to everyone with a smile), they did not get any effect
If it were possible, I would put -2 stars
It is not the first time that I am convinced that going there is a waste of nerves for parents and a child. Not another foot. And I advise you to think about whether you need to go to such a clinic
The new center, the building itself is nice , everything is clean, smells delicious. There is a cafe inside, with tasteless coffee, but delicious ice cream. The cafe overlooks the central indoor courts, it's beautiful! We are playing once again on court 14, the surface is of poor quality ! But the price is also cheaper by almost half the average in the city .There are a lot of parking spaces on weekends.
I leave a review on the call center, if there is one, of course. I've been calling for 15 minutes, and no one is filming. First I'm in line 3, then 2, then 11... and of course no one is calling back. It's like I'm calling the state polyclinic. It was not possible to evaluate the quality of the services, because they could not get through here.
Convenient location, reasonable prices. So far there have been no problems. The service is good. The center is in demand. You still need to make an appointment for an ultrasound, you may not get there right away. The equipment is new, this is a plus.
I like the medical center. I have been visiting for several years myself, my child, and my husband. Highly qualified doctors. Everything is clean and tidy inside, large Parking, average prices in Minsk.
There is a good medical center in Serebryanka. According to the doctors, I can't mention anyone very much. Recently, it has become more difficult to make an appointment with doctors, probably because of the large number of clients..
I didn't like the center either, or rather the attitude towards the patient. The anesthesiologist fancied himself a superhuman, humiliated himself. The operation scheduled for
15.30 took place at 17.00 It is asked :then why record, why were you asked to arrive an hour earlier, for registration. In short, the nerves were raised before the operation, then this ill-fated anesthesiologist was rude. The impression is very bad and the attitude towards people, on the part of some staff, I repeat, not all. Doctor Zhuravsky is a wonderful person, the nurses are friendly. But the mood was spoiled, I won't go there anymore, and it's up to you to decide whether to go here.
I have been to this clinic several times, everything seems to be more or less normal. But I came for a wisdom tooth extraction on October 4, and I was very upset. I have never seen such a relationship with clients anywhere. The time spent was just, as it turned out, on recording and consulting. The staff's attitude towards you is not as a guest, but as a homeless person who came in to warm up. I won't come myself anymore, I won't advise anyone I know.