The hotel really liked the design of the hotel, the Baroque elements. Everywhere there are reproductions of famous paintings by Klimt, Alma-Tadema, etc., many of which are made in the tapestry style. It was nice to return to the hotel, admiring the works of art, like in an art gallery. Good cuisine. But the hotel, in my opinion, definitely does not reach 4 stars. There was no bathrobe, hair balm, body lotion, or even a KETTLE in the room!!! on the 2nd day in the evening, a kettle was put on, but no water (at least 0.5 liters) or tea bags were put on. We are not talking about coffee at all. Breakfast is also very modest for a 4-star hotel. Instead of a wardrobe for things, there is a panel on the wall with 3 horn hooks and 3 shoulders for clothes. Plus 1 floor-mounted wooden hanger of the Trii or Absolute type. For me, these described "peculiarities" of the hotel were smoothed out only by the beautiful interior and good sound insulation.
Great hotel!!! I don't know why they position 2*, rather all 4*. The rooms are large, the interior is antique everywhere, everything is tastefully decorated, the furniture is good, the bed linen is snow-white. Terry bathrobes, normal slippers, all toiletries, the bathroom floor is warm!!! Tea accessories, minibar. Breakfast is beyond praise - a buffet, scrambled eggs are prepared on request, coffee is brewed. I don't know who was unhappy. Two meat dishes, side dishes, porridge, pastries (pancakes, cheesecake, cakes), fruits, sliced, yoghurts...What else do you need for breakfast?! We had dinner at the restaurant - everything was delicious and fresh. In general, well done!!!
Excellent interior, good cuisine, pleasant staff - I have tried several hotels in Karaganda, but this one is the best choice!
The problem is with the number and location of outlets, of course, but it is possible to cope.