I managed to visit there in 2019. And I visited the restaurant. They cook very tasty and not too expensive. The staff is good. And my uncle tried the beer. And you know, she turned out to be very good. Unfortunately, I couldn't visit the hotel, but I really liked the restaurant.
The cuisine is very tasty, the portions are huge. The rooms are not very cozy. The walls are so thin between the rooms that you can hear someone taking a shower in the next room, and the rest are not very pleasant sounds. The hotel has a maximum of 3 stars.
It's a good hotel, one of the best in the city. Good staff, though, until the moment you decided to order room service. They carried it for 2.5 hours.;)))
The rooms are cozy, very clean! But it's worth working with the staff (the waiter did not know the menu in the restaurant, the check-out was done longer at the reception) of course, along with the world standards of 5 stars, they think too highly of themselves. But in Kazakhstan, it will go like this. Why it is not worth 5 stars, I explain at 2-bed check-in in the restroom, bathroom accessories such as a dental counter, etc. were only for one person. This means that the hotel saves money , even in small things. Further, the amount of 2 people per day includes breakfast for only one, well, I think this is terrible. In fact, breakfast for the second one has to be paid for anyway. I understand that the marketing move is of course, but not the best indicator of the hospitality of Taraz. I have all...
A great restaurant is the BRONZE HALL (it seems). The staff is excellent, the cuisine is delicious, especially Julien, they almost swallowed their tongue. And the service is at the highest level, there is even an envelope with a pen. Everything is provided👍🏼👍🏼👍🏼
A middle-class hotel, the rooms are large, seemingly neat, but not at all cozy. They are not worth their money. I do not advise you to eat in the restaurant from below, you will definitely not like the food, and the bill will finish you off!
There is no ventilation in the rooms, it is hot in summer, there is nothing to breathe in winter, the windows do not open, lack of oxygen leads to morning sickness and headaches.
The bathroom is dirty. Three-course breakfasts.