Good day! I am delighted with this place! This is heaven on earth for me! Of course, first of all I appreciated this isolated nature. The hotel is in a dead-end area, surrounded by a gorge on one side and the sea on the other. - The beach is sandy, but when entering the water there is some gap of stones, after which there is sand again) The sun beds from the hotel are free, there is enough for everyone (we were at the end of September). The beach is clean. The sea is gorgeous! - The room (we had a standard on the rock) is clean, small, but everything you need is there. Hot water, hair dryer, kettle, appliances. - The food is delicious! There is always a choice between several first and second courses. There were always baked vegetables, mmm... Delicious! The breakfasts are great! Pancakes, condensed milk))) And of course there are different porridges, omelets, scrambled eggs, sausages, cheesecakes, etc. Everything is very tasty! But))) personally, I really wanted black bread, but there was only fresh white, soft bread! Dinner is ordered separately and is also very tasty) Thanks to the chefs! - The staff is hospitable, they will always prepare delicious coffee, take an order for dinner, and help solve the problem. But, guys from the reception, you need to smile more often) I understand that working with people is work that requires patience and calmness. In this case, an indispensable assistant is a friendly smile!

See original · Русский

Инкогнито 5267

Level 5 Local Expert

Good afternoon! I want to share my impressions about Arbika boarding house. Let's start with the pros first: The pension is located in a picturesque place - clear sea, beautiful mountains nearby, the hotel is far from the hustle and bustle, just for those who like a relaxing holiday. The weather is good. Well, that's probably a plus for Mother Nature. The beach is clean. The hotel and rooms are clean. As for the hotel itself… Let's start with the staff. The administrator or manager is the face of the hotel, and this employee must do everything to make the guests feel comfortable and want to return again. The manager of this institution has a huge question, what are you doing here? You're probably for furniture. I haven't solved a single issue related to the numbers. On the contrary, she made an indifferent face as if it did not concern her. Poker face instead of a friendly smile. By the way, there have already been reviews about this lady. It works exclusively on the outflow of customers. It seems like she was doing us a favor in everything. Giving guests Dead rooms is the order of the day for them. Let me explain, the rooms we were given were "tired": mold, a wobbly toilet, a broken faucet that leaks, also a broken shower, furniture from Soviet times (which creaks like in a horror movie), and this is for 6K per day in October. The food in the dining room is delicious. Only its appearance is confusing - the chairs are stripped, and the interior resembles a cheap dining room. The staff is friendly! In general, I DO NOT RECOMMEND this hotel. We will not come back again and we will not recommend it to our friends. You will not find good quality service here. ❗We didn't even live out our remaining days there - we ran away! Money is wasted. Now we have moved to Sukhum and live in a PARADISE hotel, the amount is slightly higher, but here we get high and enjoy life! The staff are all great, the attitude towards Russians is great! Have a great holiday and read carefully the reviews of other fellow citizens.️they often write the truth there)

See original · Русский

Fistanova

Level 11 Local Expert

Overall, the impressions were pleasant, I liked it. 1) The food is simple, tasty, varied, there is enough for everyone (there is no rush at the opening), the staff is very friendly. In the dining room, you can make an order for dinner, in general, our family liked it. 2) there are enough sun beds on the beach, you can always find a free one. There are sunshades. 3) the territory is clean, there are flowers and green delights. The playground is almost always in the shade, the children were constantly playing there (until late in the evening). 4) responsive staff. Everyone was always ready to help. Very nice girls at the reception, and in general, who we talked to - everything is very friendly. 5) The beach is sand/pebbles. From the upper floors you can see where the stones are, it's better not to swim there - hurt your feet. The beach is spacious enough, there is enough space for everyone. 6) the building is fresh and modern. We had a room with a sea view, very beautiful. Features of the Watermelon: 1) There are no water coolers even at the reception. Drinking water should be bought at the store. 2) toilet paper should not be thrown into the toilet, while cleaning every three days. 3) The on-site store offers beer, soda and water, a very small selection. There are no local Abkhazian goodies. 4) There is no animation. 5) there is no terminal, they do not accept cards. It's right all over Abkhazia, some kind of prehistoric time. 6) there is a cafe of dubious quality nearby. There is no cafe on the territory. 7) there is nowhere to walk in the evening, only the hotel grounds and the beach. Having visited various places in Abkhazia, I can say for sure that vacationers are taken care of here.

See original · Русский