The first order in this store.
Of the entire order, I was dissatisfied with 2 positions. These are garlic arrows that look like they've been lying for a very long time, all wrinkled and the color looks like mold is starting to appear.
And the gourmet noodles, which came without identification marks: there was no name, no composition, no date of manufacture and expiration date.
I was satisfied with all the other 25 positions
The Service in Almaty IS TERRIBLE. Half of the order was not delivered!!!!!! And they took the payment for the full order!!!!!!!! They say you bought it for charity. And the fact that this is a charity for the benefit of it is not clear who, maybe an employee of the Watermelon Farm itself. not specified. The money was withdrawn from the freedom card. and they return it as to a card of any other bank. The Freedom ecosystem is just a fiction!! Don't believe the ads!!!!
Support is constantly ignoring you.
If, for example, an order is late, they can read it the next day and stupidly ignore it. As for the refund, if you hit it every day, they may respond once a week requesting your data, and at one point they will simply stop responding, and it will not come to a refund. In short, if you have any problems, none of them will solve it.
Orders are canceled unilaterally without approval and notification, although push notifications are enabled, money is debited from the card and then returned, but when you see them, the scheduled delivery time will have already passed.
Yesterday I ordered delivery at 20.00-21.00 pm - canceled - I am writing a message to the call center, they replied that they could not cope with the delivery, and apparently their cardholders are in priority. OK. Thanks.
Today I ordered the delivery again from 10.00-11.00, it was canceled again, I call the call center again, the answer is that apple pay did not write off, it's her own fault, the client is a fool himself.
I do not advise you to work or order. They will cancel you and your orders, and you will find out about it after it is too late. A completely unreliable service.