I really liked the hotel, there is something to compare it with.
The staff is very friendly, friendly and helpful. Junior suite with a magnificent view of the mountains on the fifth floor. The room has everything you need for a comfortable stay: kettle, dishes, refrigerator, smart TV, hair dryer, lots of towels. A good location, you can walk both to the Old Gagra and to the New One. Wet cleaning is done every day. Breakfast is a fire! There are a lot of delicious things, everyone will find something to fill their belly 😁 thank you for the warm welcome, I wish you good luck and prosperity 😉
We had a rest in August for 24 years, during the rest we lived in a double room and an economy double room. One of the advantages is a convenient location, a pleasant and cozy courtyard, polite and helpful staff, cleaning every day. Unfortunately, that's all. Among the disadvantages is a two-room room with an uncomfortable layout, there is no door in one room and you sleep in the hallway, the room itself is worn out, the mattresses are old, it is impossible to sleep on them!
strange placement of sockets:there is a bedside lamp, but there is no outlet, an electric kettle is there, but there is no outlet, etc ...
There is an unpleasant smell in the rooms
The breakfasts are not tasty, the vegetables are not fresh
Very disappointed
A wonderful mini-hotel. Clean, cozy, new rooms. The whole service is thought out. Cleaning, change of linen, towels. There is an ironing board on the floors. The breakfasts are varied. The cook can order lunches and dinners. Everything will be ready in time, delicious and hot. In rainy weather, you can use the umbrellas provided by the hotel. The wifi works well. Many thanks to the staff!!
I recommend the hotel!!!